Job summary
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.
Main duties of the job
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.
About us
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.
Job description
Job responsibilities
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust
Job description
Job responsibilities
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust
Person Specification
Qualifications
Essential
- Good general education including GCSE Maths and English.
- NVQ 3 in business administration OR equivalent level of knowledge and experience.
Desirable
- NVQ 3 in Customer Services or equivalent experience.
Experience
Essential
- Understanding of office practices and procedures.
- Attention to Detail.
- Proficient in the use of Microsoft Office programmes, Excel, Word, Outlook and the use of the internet.
- Accurate numerical data entry skills.
- Accurate typing skills, grammar and spelling.
- Excellent, accurate record keeping.
- Understand relevant financial information.
- Previous experience working in a team.
Desirable
- Proven experience of working practices in an acute NHS Trust.
Additional criteria
Essential
- Well organised using systematic approach.
- Ability to understand policy documents in collaboration with seniors.
- An excellent level of comprehension, to enable effective communication often involving sensitive information.
- Diplomacy and tact when dealing with difficult situations.
- Must have high degree of empathy, patience and sensitivity towards patients and staff. Post holder may be exposed to situations involving clinical trauma or financial distress and the ability to overcome barriers. Ability to operate in a business environment.
- Ability to understand core issues and ability to make effective decisions.
- Ability to deal with sensitive situations.
Desirable
- Knowledge of medical terminology.
- Knowledge of Patient Administration computer systems.
Person Specification
Qualifications
Essential
- Good general education including GCSE Maths and English.
- NVQ 3 in business administration OR equivalent level of knowledge and experience.
Desirable
- NVQ 3 in Customer Services or equivalent experience.
Experience
Essential
- Understanding of office practices and procedures.
- Attention to Detail.
- Proficient in the use of Microsoft Office programmes, Excel, Word, Outlook and the use of the internet.
- Accurate numerical data entry skills.
- Accurate typing skills, grammar and spelling.
- Excellent, accurate record keeping.
- Understand relevant financial information.
- Previous experience working in a team.
Desirable
- Proven experience of working practices in an acute NHS Trust.
Additional criteria
Essential
- Well organised using systematic approach.
- Ability to understand policy documents in collaboration with seniors.
- An excellent level of comprehension, to enable effective communication often involving sensitive information.
- Diplomacy and tact when dealing with difficult situations.
- Must have high degree of empathy, patience and sensitivity towards patients and staff. Post holder may be exposed to situations involving clinical trauma or financial distress and the ability to overcome barriers. Ability to operate in a business environment.
- Ability to understand core issues and ability to make effective decisions.
- Ability to deal with sensitive situations.
Desirable
- Knowledge of medical terminology.
- Knowledge of Patient Administration computer systems.
Employer details
Employer name
Isle of Wight NHS Trust
Address
Queen Alexandra Hospital
Queen Alexandra Hospital
Southwick Hill Road, Cosham
Portsmouth
England
PO6 3LY
Employer's website
https://www.iow.nhs.uk/ (Opens in a new tab)
