Isle of Wight NHS Trust

Clinical Systems Engineer

The closing date is 02 February 2026

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Job summary

To support the delivery and improvement of Local Health Care Services by ensuring Corporate Clinical Application Systems are supported and maintained efficiently and securely to maximise their availability and usefulness to users across Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust. This will include assisting with the delivery of effective support and advice to Clinical Application end users, working in the pressured environment for front-line patient care, to whom the complexity of Clinical Applications Systems is a critical tool in the delivery of that care.

Main duties of the job

Band 5 : £31,049 - £37,796

Full time: 37.5 hours per week

Contract: 2 Years Fixed Term

This vacancy is open to Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only

This vacancy is part of the Single Corporate Services Division.

The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

About us

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The vision for our single corporate services is to:

  • Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.
  • Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.
  • Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.
  • Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations.
  • Improve learning and development opportunities and sharing best practice, upskilling both Trusts.
  • Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing.
  • Build resilience for individuals and our teams.

You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

Details

Date posted

20 January 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year

Contract

Fixed term

Duration

2 years

Working pattern

Full-time

Reference number

REF1983B

Job locations

Queen Alexandra Hosp, Southwick Hill Road, Cosham

Portsmouth

Portsmouth

England

PO6 3LY


Job description

Job responsibilities

The Digital Service Desk will continue to deliver the high level of service our users expect, no matter the type of call received. To support this vision and transformation we will support learning and development of all the team members to enable then to resolve all calls whether they be Clinical Systems or IT Operations specific.

The Digital Clinical Systems Engineer role is key in the provision, support and maintenance of the Clinical systems used within all services.

  • The post holder will be required to interpret relevant policies and use their own initiative to ensure the clinical systems record all required data.
  • The job holder is required to take responsibility for maintaining master files within the systems they support.
  • They need to create processes to ensure data completeness and accuracy by identifying and analysing data anomalies.
  • They instigate corrective action through communication with department managers and working with the Digital Trainers to train and re-educate staff.
  • The job holder needs to ensure that all reporting timetables within the Trust and for external information users are met.

Job description

Job responsibilities

The Digital Service Desk will continue to deliver the high level of service our users expect, no matter the type of call received. To support this vision and transformation we will support learning and development of all the team members to enable then to resolve all calls whether they be Clinical Systems or IT Operations specific.

The Digital Clinical Systems Engineer role is key in the provision, support and maintenance of the Clinical systems used within all services.

  • The post holder will be required to interpret relevant policies and use their own initiative to ensure the clinical systems record all required data.
  • The job holder is required to take responsibility for maintaining master files within the systems they support.
  • They need to create processes to ensure data completeness and accuracy by identifying and analysing data anomalies.
  • They instigate corrective action through communication with department managers and working with the Digital Trainers to train and re-educate staff.
  • The job holder needs to ensure that all reporting timetables within the Trust and for external information users are met.

Person Specification

Qualifications

Essential

  • Degree in IT or business-related subject or equivalent relevant experience; ITIL Foundation; Knowledge of business process documentation techniques

Experience

Essential

  • Application incident and problem management skills; Understanding of NHS data standards and NHS data items; Significant experience of multiple information Systems gained in a work environment

Knowledge

Essential

  • Knowledge of specific healthcare/clinical related applications such as PAS (Patient Administration System), EPR (Electronic Patient Record), and eReferrals.
  • Knowledge of business change process analysis and design techniques.
  • Evidence of reflection and evaluation of knowledge and skill gaps.
Person Specification

Qualifications

Essential

  • Degree in IT or business-related subject or equivalent relevant experience; ITIL Foundation; Knowledge of business process documentation techniques

Experience

Essential

  • Application incident and problem management skills; Understanding of NHS data standards and NHS data items; Significant experience of multiple information Systems gained in a work environment

Knowledge

Essential

  • Knowledge of specific healthcare/clinical related applications such as PAS (Patient Administration System), EPR (Electronic Patient Record), and eReferrals.
  • Knowledge of business change process analysis and design techniques.
  • Evidence of reflection and evaluation of knowledge and skill gaps.

Employer details

Employer name

Isle of Wight NHS Trust

Address

Queen Alexandra Hosp, Southwick Hill Road, Cosham

Portsmouth

Portsmouth

England

PO6 3LY


Employer's website

https://www.iow.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Isle of Wight NHS Trust

Address

Queen Alexandra Hosp, Southwick Hill Road, Cosham

Portsmouth

Portsmouth

England

PO6 3LY


Employer's website

https://www.iow.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Technical Support Analyst

Justin Mason

jmason12@nhs.net

Details

Date posted

20 January 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year

Contract

Fixed term

Duration

2 years

Working pattern

Full-time

Reference number

REF1983B

Job locations

Queen Alexandra Hosp, Southwick Hill Road, Cosham

Portsmouth

Portsmouth

England

PO6 3LY


Supporting documents

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