Isle of Wight NHS Trust

Information Governance Administrator

Information:

This job is now closed

Job summary

Do you enjoy a challenge? Do you have a keen eye for detail with strong administration skills? Do you want to play a key role in the provision of health records and information? If so, we are seeking enthusiastic and highly motivated individuals to join our expanding Information Governance Team.

Main duties of the job

Your role will be to ensure both Trusts meet their legal and regulatory obligations associated with information governance and to ensure that there are robust arrangements in place to continue to be well led organisations. This includes assurance and escalation as necessary.

About us

Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service (SCS) is essential for us to support our clinical and operational services, and our wider transformation programme. This vacancy is part of the Single Corporate Services Division

Our vision is for SCS:

Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.

Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.

Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.

Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations.

Improve learning and development opportunities and sharing best practice, upskilling both Trusts.

Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing.

Build resilience for individuals and our teams.

The SCS is delivered across IWT or PHU , you may be based at either and be required to undertake business travel between sites.

Details

Date posted

15 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

REF1322O

Job locations

Portsmouth Nhs Trust

Mitchell Way

Portsmouth

PO3 5PR


Job description

Job responsibilities

This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only.

Location - Mitchell Way, Portsmouth PO3 5PE

Band: 3 Salary £24,937- £26,598 per annum

Hours: 37.5 per week

Contract Type: Permanent contract

Key Responsibilities :

  • To provide an administrative support service to the Information Governance (IG) Team, assisting with the daily processing of Subject Access Requests and Freedom of Information Requests, ensuring compliance with relevant legislation, Policies and Trust guidelines.
  • You will be the first point of contact for all IG queries and will be responsible for assigning these to the correct team member or responding directly.
  • You willbe responsible for the processing of subject access requests and if required escalating queries or potential breaches in timescales.
  • You will be responsible for the day to day recording of Subject Access Requests, ensuring all requests are logged on the system and managed in a way that enables the Trust to comply with the requirements of the relevant legislation.
  • You will be responsible for liaising with clinical services to ensure that relevant exemptions are applied correctly
  • You will be responsible for reviewing records and applying the Third Party Exemptions within the Data Protection legislation

For further information please refer to the enclosed Job Description

Job description

Job responsibilities

This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only.

Location - Mitchell Way, Portsmouth PO3 5PE

Band: 3 Salary £24,937- £26,598 per annum

Hours: 37.5 per week

Contract Type: Permanent contract

Key Responsibilities :

  • To provide an administrative support service to the Information Governance (IG) Team, assisting with the daily processing of Subject Access Requests and Freedom of Information Requests, ensuring compliance with relevant legislation, Policies and Trust guidelines.
  • You will be the first point of contact for all IG queries and will be responsible for assigning these to the correct team member or responding directly.
  • You willbe responsible for the processing of subject access requests and if required escalating queries or potential breaches in timescales.
  • You will be responsible for the day to day recording of Subject Access Requests, ensuring all requests are logged on the system and managed in a way that enables the Trust to comply with the requirements of the relevant legislation.
  • You will be responsible for liaising with clinical services to ensure that relevant exemptions are applied correctly
  • You will be responsible for reviewing records and applying the Third Party Exemptions within the Data Protection legislation

For further information please refer to the enclosed Job Description

Person Specification

Qualifications

Essential

  • G.C.S.E (or equivalent) grade 4 or above in English and Maths.
  • NVQ Level 3 (or equivalent

Experience

Essential

  • Practical experience of Microsoft Office applications e.g. Word, Excel, etc.
  • Excellent verbal, telephone, and written communication skills
  • Effective general administration duties
Person Specification

Qualifications

Essential

  • G.C.S.E (or equivalent) grade 4 or above in English and Maths.
  • NVQ Level 3 (or equivalent

Experience

Essential

  • Practical experience of Microsoft Office applications e.g. Word, Excel, etc.
  • Excellent verbal, telephone, and written communication skills
  • Effective general administration duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Isle of Wight NHS Trust

Address

Portsmouth Nhs Trust

Mitchell Way

Portsmouth

PO3 5PR


Employer's website

https://www.iow.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Isle of Wight NHS Trust

Address

Portsmouth Nhs Trust

Mitchell Way

Portsmouth

PO3 5PR


Employer's website

https://www.iow.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Information Governance Manager

Sarah Lloyd

sarah.lloyd49@nhs.net

Details

Date posted

15 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

REF1322O

Job locations

Portsmouth Nhs Trust

Mitchell Way

Portsmouth

PO3 5PR


Supporting documents

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