Job summary
The post Holder will work as a technical specialist role
supporting the Enterprise Architect in the development of effective, efficient
and fully integrated systems to manage devices, users, collaboration
environments and help develop the operational services that maximise
their availability and integrity for end-users and optimise the value gained by
the Trust from its investment in IT. Additionally, the postholder will be
required to provide second and third line support to our service desk and provide
technical expertise to support the development of the networks, telephony,
network security, clinical and corporate applications.
Main duties of the job
The post will report to the Enterprise Architects, working closely with colleagues within Technical Delivery, and across Technical Services and Service Delivery, to support and maintain optimal operation of the Trusts clinical and business systems.
About us
Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.
The vision for our single corporate services is to:
- Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.
- Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.
- Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.
- Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations.
- Improve learning and development opportunities and sharing best practice, upskilling both Trusts.
- Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing.
- Build resilience for individuals and our teams.
Job description
Job responsibilities
- Manage, maintain, optimise and develop our user and devices within MS Active Directory, Microsoft Intune, Enterprise Configuration Manager and across the M365 collaboration environment.
- Maintain personal and professional development to meet the rapidly evolving requirements of MS Windows and M365 in both private and NHS shared tenant contexts. Participate in appropriate training activities, attend development and road map briefings and encourage and support staff development and training.
- Help to maximise the use and optimisation of our users, devices, collaboration environments, software applications and licensing.
- Participate in a rota system for on-call services.
- Provide support across Digital and work as SME for Technical Projects.
- Work with Cyber Security Team to ensure secure configurations, device and software application updates.
- Other tasks as directed by the Enterprise Architect and Technical Delivery Manager.
- Travel between health sites will be required, Travel to conferences, seminars and supplier presentations will be required, and on occasions staying away from home would be required.
Please read the full job description attached.
Job description
Job responsibilities
- Manage, maintain, optimise and develop our user and devices within MS Active Directory, Microsoft Intune, Enterprise Configuration Manager and across the M365 collaboration environment.
- Maintain personal and professional development to meet the rapidly evolving requirements of MS Windows and M365 in both private and NHS shared tenant contexts. Participate in appropriate training activities, attend development and road map briefings and encourage and support staff development and training.
- Help to maximise the use and optimisation of our users, devices, collaboration environments, software applications and licensing.
- Participate in a rota system for on-call services.
- Provide support across Digital and work as SME for Technical Projects.
- Work with Cyber Security Team to ensure secure configurations, device and software application updates.
- Other tasks as directed by the Enterprise Architect and Technical Delivery Manager.
- Travel between health sites will be required, Travel to conferences, seminars and supplier presentations will be required, and on occasions staying away from home would be required.
Please read the full job description attached.
Person Specification
Qualifications
Essential
- - Degree level qualification or equivalent in computing or related field.
- Technical Accreditation in one or more of the following:
- - Microsoft MCP/MCSA/MCSE
- - Cisco CCNA
- - Citrix CCA
- - VMware VCP
- - Evidence of continuing professional development
- - ITIL v3 Foundation
Experience
Essential
- - Advanced theoretical and specialist knowledge across one or more information technology platforms; Server Virtualisation, Desktop Virtualisation, Data & Voice Networking, Messaging, Storage Area Networks, Security, Mobility, Server & Peripheral Hardware.
- - Significant experience of IT Service Management, Incident Management, Problem Management, Change Management, Performance Management & Availability Management.
- - Significant experience in leading technical problems to resolution, including team management and external suppliers.
- - Significant experience in project delivery of technical projects.
- - Experience in assisting with report writing, being operating procedures, options appraisals, risk analysis, user guides.
Person Specification
Qualifications
Essential
- - Degree level qualification or equivalent in computing or related field.
- Technical Accreditation in one or more of the following:
- - Microsoft MCP/MCSA/MCSE
- - Cisco CCNA
- - Citrix CCA
- - VMware VCP
- - Evidence of continuing professional development
- - ITIL v3 Foundation
Experience
Essential
- - Advanced theoretical and specialist knowledge across one or more information technology platforms; Server Virtualisation, Desktop Virtualisation, Data & Voice Networking, Messaging, Storage Area Networks, Security, Mobility, Server & Peripheral Hardware.
- - Significant experience of IT Service Management, Incident Management, Problem Management, Change Management, Performance Management & Availability Management.
- - Significant experience in leading technical problems to resolution, including team management and external suppliers.
- - Significant experience in project delivery of technical projects.
- - Experience in assisting with report writing, being operating procedures, options appraisals, risk analysis, user guides.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
