Job summary
This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only.
Location:Dependent on current base site, this could be either the Isle of Wight NHS Trust or Portsmouth Hospitals University NHS Trust (Lakeside)
Salary: Band 3 £24,937 - £26,598 per annum
Hours: Full time& Part-time Opportunities Available -37.5 hours per week & part time 21.5 hours
Position Type: Permanent, Full time , 37.5 hours per week & part time 21.5 hours
Main duties of the job
Are you passionate about delivering exceptional service and supporting NHS staff throughout their career journey? Were looking for a proactive and detail-oriented individual to join our dynamicPeople Services team, supporting bothIsle of Wight NHS TrustandPortsmouth Hospitals University NHS Trust.
As a key member of our team, youll play a vital role in ensuring smooth and efficient employee administration. From maintaining accurate electronic staff records and issuing employment correspondence, to supporting with parental leave, professional registration, right to work checks, and smartcard production your work will help keep our NHS running smoothly.
About us
Our vision for Single Corporate Services
Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.
This vacancy is part of the Single Corporate Services Division.
Why are we changing the way we deliver Corporate Services?Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.
The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.
Job description
Job responsibilities
What Youll Be Doing:
- Providing a responsive and professional service to staff, managers, and payroll teams
- Managing employee records and correspondence with accuracy and confidentiality
- Supporting key processes such as annual assessments, audits, and smartcard administration
- Collaborating with colleagues to resolve queries and escalate issues appropriately
What Were Looking For:
- A self-starter with strong initiative and a team-focused mindset
- Someone who thrives in a fast-paced environment and can work independently when needed
- Excellent communication and organisational skills
- A commitment to delivering high-quality service with a positive attitude
Want to Know More?
Make sure to review the job description document attached to this advert. This outlines the essential and desirable criteria and give a detailed view of your day-to-day responsibilities. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
Please indicate on your application if you are interested in the full time or part time position.
If you would like to have an informal visit or speak about the role, please contact sharon.critchett2@nhs.net
Job description
Job responsibilities
What Youll Be Doing:
- Providing a responsive and professional service to staff, managers, and payroll teams
- Managing employee records and correspondence with accuracy and confidentiality
- Supporting key processes such as annual assessments, audits, and smartcard administration
- Collaborating with colleagues to resolve queries and escalate issues appropriately
What Were Looking For:
- A self-starter with strong initiative and a team-focused mindset
- Someone who thrives in a fast-paced environment and can work independently when needed
- Excellent communication and organisational skills
- A commitment to delivering high-quality service with a positive attitude
Want to Know More?
Make sure to review the job description document attached to this advert. This outlines the essential and desirable criteria and give a detailed view of your day-to-day responsibilities. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
Please indicate on your application if you are interested in the full time or part time position.
If you would like to have an informal visit or speak about the role, please contact sharon.critchett2@nhs.net
Person Specification
Experience
Essential
- Experience of working in a busy office environment.
- Experience of effectively using paper and electronic filing systems.
Desirable
- Experience of Smart Card technology and the issuing of smart cards and management of spine.
- Experience of inputting data into personnel/payroll or other similar systems and use of Microsoft office.
Knowledge
Essential
- High standard of computer literacy with good keyboard skills.
- How to communicate effectively by telephone.
- Ability to communicate effectively in person, dealing with callers to the department who may be distressed and / or upset.
- Ability to communicate effectively in writing
Qualifications
Essential
- NVQ Level 3 in Business Administration or equivalent alternative or equivalent experience.
Person Specification
Experience
Essential
- Experience of working in a busy office environment.
- Experience of effectively using paper and electronic filing systems.
Desirable
- Experience of Smart Card technology and the issuing of smart cards and management of spine.
- Experience of inputting data into personnel/payroll or other similar systems and use of Microsoft office.
Knowledge
Essential
- High standard of computer literacy with good keyboard skills.
- How to communicate effectively by telephone.
- Ability to communicate effectively in person, dealing with callers to the department who may be distressed and / or upset.
- Ability to communicate effectively in writing
Qualifications
Essential
- NVQ Level 3 in Business Administration or equivalent alternative or equivalent experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
