Job summary
This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System
Organisations within scope are as follows:
- Hampshire and Isle of Wight Integrated Care Board
- Southern Health Foundation Trust
- Portsmouth Hospitals University NHS Trust
- University Hospital Southampton
- Solent NHS Trust
- South Central Ambulance Service
- Isle of Wight NHS Trust
- Hampshire Hospitals
Patient Transport Service/Transport Team Leader (Dispatch Focused)
Band 4 - full time salary - £26,530 to £29,114
!!Please note!!: There will be a driving assessment in a C1 classed vehicle and a competency based interview. Applicants should bring a valid Driving Licence and either a Driving Licence check code or their National Insurance number.
Main duties of the job
oTo be responsible as the Integrated Transport Services Team Leader for daily Operations of PTS Dispatch Team and assist with the running of Patient Transport, Non-Patient Transport ServicesoCarry out Duties of Patient Transport Services Care Assistant / Driver
oIn conjunction with the resourcing administrator ensure staffing levels are maintained within the hours of operation to meet our contractual requirements, to provide short notice cover from staffing to meet unexpected demand beyond PTS contractual requirements but in line with hospital need.oCarry out quality audit and statistical returns as required, to include analysis and preparation of PTS Electronic Booking data for business planning, CCG reports and resource management. Identifying and implementing cost savings. And ensuring staff follow processes laid out.oProvide ongoing training and technical support for all end users of PTS Electronic Booking and dispatch.
For a full list of roles and responsibilities, please see the attached job description
About us
We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Our 2020-2025 strategy sets out to ensure that we continue to be a provider of excellent and compassionate care. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.
Job description
Job responsibilities
Assist in providing patient demand pattern information to influence staff rotas.
Ensure accurate completion by staff and action of vehicle/base/equipment defects.
Assist with the collation and production of information for reports.
Liaise with: NHS Colleagues, Voluntary Sector, Social Services, Independent Sector, Service Users
Adherence to Trust/Service policies
Provide support to staff in difficult circumstances.
Liaise with patients, carers, Health Care Assistants.
Liaise with Ambulance control and officers
Analysis and Judgement
Ensure that systems currently in place are fully operational.
Ensure any complaints are correctly processed and responded to.
Completion of non-attendance reporting form for contracted staff has been undertaken and actioned with correct return to work process conducted by team leader.
Carry out patient movement risk assessments.
For a full list of roles and responsibilities, please see the job description attached
Job description
Job responsibilities
Assist in providing patient demand pattern information to influence staff rotas.
Ensure accurate completion by staff and action of vehicle/base/equipment defects.
Assist with the collation and production of information for reports.
Liaise with: NHS Colleagues, Voluntary Sector, Social Services, Independent Sector, Service Users
Adherence to Trust/Service policies
Provide support to staff in difficult circumstances.
Liaise with patients, carers, Health Care Assistants.
Liaise with Ambulance control and officers
Analysis and Judgement
Ensure that systems currently in place are fully operational.
Ensure any complaints are correctly processed and responded to.
Completion of non-attendance reporting form for contracted staff has been undertaken and actioned with correct return to work process conducted by team leader.
Carry out patient movement risk assessments.
For a full list of roles and responsibilities, please see the job description attached
Person Specification
Assessment Method
Essential
- oDriving experience of a range of vehicles to include C1 category vehicles licence
- oEducated to GCSE level standard in relevant subject matter.
- oHas good experience and knowledge within specialist area of Patient Transport Service
- oFirst Aid at Work Level 3 QCF (or equivalent qualification)
- Ambulance D1 BTEC LEVEL 2 in Ambulance Driving (or equivalent qualification
Person Specification
Assessment Method
Essential
- oDriving experience of a range of vehicles to include C1 category vehicles licence
- oEducated to GCSE level standard in relevant subject matter.
- oHas good experience and knowledge within specialist area of Patient Transport Service
- oFirst Aid at Work Level 3 QCF (or equivalent qualification)
- Ambulance D1 BTEC LEVEL 2 in Ambulance Driving (or equivalent qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
