Job summary
We are recruiting for a Deputy Director of Operations - MHLDwho wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards "great people, great place".
Working in the Mental Health and Learning Disabilities Leadership team the post holder has responsibility for the effective delivery of quality, financial and operational performance of the Division including ownership of Key Performance Targets and Measures for their services. Service specific aims, objectives and KPI's will be detailed in each post holder's personal appraisal.
For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description & person specification document attached. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
Main duties of the job
For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description & person specification document attached. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
We are passionate about providing excellent CARE, which is why our values are Compassion, Accountable, Respect and Everyone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.
We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process. We welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.
Apply to be part of our team today.
About us
Across Hampshire and the Isle of Wight healthcare services are evolving and transforming to meet the continuing care needs of our population. Now is a very exciting time to join Isle of Wight NHS Trust as we enter this period of change.
This year Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have strengthened our partnership and formed a group giving us an opportunity to work together to be innovative in improving patient care and outcomes as well as improving the experience and opportunities for our people across the two organisations.
We have also been working with other local NHS Trusts across our region to create a new organisation, bringing together all community, mental health and learning disability services from across Hampshire and Isle of Wight. Subject to approvals, the aim is for the new Trust - Hampshire and Isle of Wight Healthcare NHS Foundation Trust - to be formed by April 2024.
People employed in our community, mental health and learning disability services by the Isle of Wight NHS Trust on 31 March 2024, will transfer to the new organisation under Transfer of Undertakings (Protection of Employment) on 1 April 2024.
The Isle of Wight NHS Trust will continue to deliver both acute and ambulance services for the island population.
Job description
Job responsibilities
Key Responsibilities
- The post holder is responsible for ensuring operations management of the Mental Health and Learning Disabilities Division, ensuring timely provision of a first class service that meets the needs of patient and service users, meets quality requirements and the Care Quality commission 5 key themes and core standards.
- To manage a portfolio of work, leading on planning and delivery of services within the specific Care Group, working with service clinicians, visiting consultants and other clinical team members in the service and across business units, to develop and drive forward strategic and operational plans.
- To represent the Trust in all aspects of the Mental Health and Learning Disabilities Division at all levels, including with the commissioners, special interest groups and patient groups, voluntary sector and across the wider Integrated Care System (ICS).
- To promote a positive profile of the Trust at external meetings and to all external stakeholders.
- To deliver the service specific targets and KPIs, ensuring that all necessary and required information is collected.
- To ensure all appropriate national audits are completed and submitted within national timescales.
- To deliver the requirements of DHCS, NHS Improvement/England and national policy and other national mandatory requirements.
- Work alongside the Divisional Director of Nursing/ & AHPs (Community Division) and the Director of Operations Mental Health and Learning Disabilities Services in the development of appropriate strategy for the Mental Health Division.
- Work with Divisional Director of Nursing & AHPs (Community) and the Director of Operations Mental Health and regional peer group to support consistent development and progression of services within the Trust in keeping with the modernisation agenda and service strategic direction.
- Is responsible for designing and developing the service strategic direction and modernisation in conjunction with the Divisional Director of Nursing & AHPs (Community), the Director of Operations Mental Health and the teams throughout the Division to ensure that the services remain fit for purpose and cost effective.
- Provide general management and operational leadership and support in the Mental Health Division and elsewhere within the organisation.
- Within available resources, ensure professional standards are maintained and there is compliance with statutory rules, guidelines and legislation.
- Participation in the Senior Manager On-Call rota for the Mental Health is required.
- Ensure relationships are managed in line with the Trusts visions, values and behaviours competencies. Maximise inter-disciplinary working to achieve successful outcome.
Working for our Trust brings a variety of benefits and we offer many flexible working opportunities; speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Job description
Job responsibilities
Key Responsibilities
- The post holder is responsible for ensuring operations management of the Mental Health and Learning Disabilities Division, ensuring timely provision of a first class service that meets the needs of patient and service users, meets quality requirements and the Care Quality commission 5 key themes and core standards.
- To manage a portfolio of work, leading on planning and delivery of services within the specific Care Group, working with service clinicians, visiting consultants and other clinical team members in the service and across business units, to develop and drive forward strategic and operational plans.
- To represent the Trust in all aspects of the Mental Health and Learning Disabilities Division at all levels, including with the commissioners, special interest groups and patient groups, voluntary sector and across the wider Integrated Care System (ICS).
- To promote a positive profile of the Trust at external meetings and to all external stakeholders.
- To deliver the service specific targets and KPIs, ensuring that all necessary and required information is collected.
- To ensure all appropriate national audits are completed and submitted within national timescales.
- To deliver the requirements of DHCS, NHS Improvement/England and national policy and other national mandatory requirements.
- Work alongside the Divisional Director of Nursing/ & AHPs (Community Division) and the Director of Operations Mental Health and Learning Disabilities Services in the development of appropriate strategy for the Mental Health Division.
- Work with Divisional Director of Nursing & AHPs (Community) and the Director of Operations Mental Health and regional peer group to support consistent development and progression of services within the Trust in keeping with the modernisation agenda and service strategic direction.
- Is responsible for designing and developing the service strategic direction and modernisation in conjunction with the Divisional Director of Nursing & AHPs (Community), the Director of Operations Mental Health and the teams throughout the Division to ensure that the services remain fit for purpose and cost effective.
- Provide general management and operational leadership and support in the Mental Health Division and elsewhere within the organisation.
- Within available resources, ensure professional standards are maintained and there is compliance with statutory rules, guidelines and legislation.
- Participation in the Senior Manager On-Call rota for the Mental Health is required.
- Ensure relationships are managed in line with the Trusts visions, values and behaviours competencies. Maximise inter-disciplinary working to achieve successful outcome.
Working for our Trust brings a variety of benefits and we offer many flexible working opportunities; speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Person Specification
Qualifications and Knowledge
Essential
- Post graduate management qualification or equivalent demonstrable management experience
- Project Management or significant experience managing complex projects and programmes.
- Master's Degree in management or similar level of qualification in relevant field
- People management policies and practices
Experience
Essential
- Experience of working in a variety of settings across the health economy, with recent experience of working at a senior level within a Mental Health healthcare environment
- Track record of leading change or taking a key role in service improvements within a clinical setting, leading to demonstrable improvements in experience for patients.
- Seeing and monitoring quality standards and outcome measures.
- Working knowledge of clinical and corporate governance and information governance.
- Understanding of Patient Experience methodologies and implementation
- Evidence of leading and developing organisational teams
- Proven experience in a senior operational role in Mental Health Services
- Proven experience of leading clinical teams and professional agendas
Person Specification
Qualifications and Knowledge
Essential
- Post graduate management qualification or equivalent demonstrable management experience
- Project Management or significant experience managing complex projects and programmes.
- Master's Degree in management or similar level of qualification in relevant field
- People management policies and practices
Experience
Essential
- Experience of working in a variety of settings across the health economy, with recent experience of working at a senior level within a Mental Health healthcare environment
- Track record of leading change or taking a key role in service improvements within a clinical setting, leading to demonstrable improvements in experience for patients.
- Seeing and monitoring quality standards and outcome measures.
- Working knowledge of clinical and corporate governance and information governance.
- Understanding of Patient Experience methodologies and implementation
- Evidence of leading and developing organisational teams
- Proven experience in a senior operational role in Mental Health Services
- Proven experience of leading clinical teams and professional agendas
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
