Job summary
An exciting opportunity has arisen for a positive, motivated, and organised person to join the Clinical Systems Testing and Training Team within Clinical Systems until 31st March 2024.
Clinical Systems Training and Testing Analyst role will be key in the provision, support and management of the Clinical systems used within the Isle of Wight NHS Trust and in supporting the ongoing development and implementation and adoption of our Digital Strategy through testing and training.
Do you have experience of clinical systems, an understanding of operational processes, or training/testing experience? Would you like to expand your system knowledge? If yes, then you maybe what we are looking for!
The role will involve system configuration, testing functionality in accordance with test scripts and producing training materials and SOPS for the systems managed by the Clinical Systems Team. Delivering training in a variety of methods, including remotely, face to face classroom based, one to one training and floor walking. Ensuring that all training is delivered to the expected high standards and any updated functionality is understood in detail.
We are looking for somebody enthusiastic who can demonstrate effective communication and analytical skills.
*Interviews will be held week commencing 16th October 2023*
Main duties of the job
The Clinical Systems Analyst role is key in the provision, support and management of the Clinical systems used within the Isle of Wight NHS Trust. The job holder is to configure, test and produce training materials and SOPS for the systems managed by Information Systems. This is to ensure any data required for local and national reporting is collected and accurate.
The post holder will be required to interpret relevant policies and use their own initiative to ensure the systems record all required data. The job holder is required to take responsibility for maintaining master files within the systems they manage. They need to create processes to ensure data completeness and accuracy by identifying and analysing data anomalies. They instigate corrective action through communication with department managers and training of staff.
The job holder needs to ensure that all reporting timetables within the Trust and for external information users are met.
About us
The Isle of Wight NHS Trust is the only integrated acute, community, mental health and ambulance health care provider in England. We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Our 2020-2025 strategy sets out to ensure that we continue to be a provider of excellent and compassionate care. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.
Job description
Job responsibilities
- The job holder is required to have in depth knowledge of work practices and procedures within the Hospital along with the technical system knowledge to ensure systems are configured correctly.
- Responsible for developing processes to be provided to other departments to enable changes to national policies to be implemented
- Responsible for the operation and development of information systems across a number of departments within the hospital.
- You may be required, at times, to work outside of standard working hours
- To design training materials for the systems they manage and create training plans for the trainers to deliver
- To ensure knowledge is kept up to date a close working relationship is required with departments that use their systems to ensure procedural changes are reflected in the system configuration.
- Please see attached full job description for additional responsibilities.
Job description
Job responsibilities
- The job holder is required to have in depth knowledge of work practices and procedures within the Hospital along with the technical system knowledge to ensure systems are configured correctly.
- Responsible for developing processes to be provided to other departments to enable changes to national policies to be implemented
- Responsible for the operation and development of information systems across a number of departments within the hospital.
- You may be required, at times, to work outside of standard working hours
- To design training materials for the systems they manage and create training plans for the trainers to deliver
- To ensure knowledge is kept up to date a close working relationship is required with departments that use their systems to ensure procedural changes are reflected in the system configuration.
- Please see attached full job description for additional responsibilities.
Person Specification
Qualifications
Essential
- Degree in IT or business-related subject or equivalent relevant experience
- Knowledge of specific healthcare/clinical related applications such as PAS (Patient Administration System), EPR (Electronic Patient Record), and eReferrals
- Hold local training qualification such as "AET" or willing to work towards in first year
- IT Literate and practical experience of Windows software, e.g. Word, Excel, etc.
- Understanding of NHS data standards and NHS data items.
Desirable
- ITIL Foundation
- Significant experience of multiple information Systems gained in a work environment
Aptitudes and Abilities
Essential
- Evidence of willingness to build upon existing applications support skills and experience
- Ability to effectively prioritise and execute tasks while under pressure, without reference to line manager
- Ability to present and explain information clearly during training of staff
- Able to demonstrate excellent communication skills including face to face, telephone and e-mail.
Person Specification
Qualifications
Essential
- Degree in IT or business-related subject or equivalent relevant experience
- Knowledge of specific healthcare/clinical related applications such as PAS (Patient Administration System), EPR (Electronic Patient Record), and eReferrals
- Hold local training qualification such as "AET" or willing to work towards in first year
- IT Literate and practical experience of Windows software, e.g. Word, Excel, etc.
- Understanding of NHS data standards and NHS data items.
Desirable
- ITIL Foundation
- Significant experience of multiple information Systems gained in a work environment
Aptitudes and Abilities
Essential
- Evidence of willingness to build upon existing applications support skills and experience
- Ability to effectively prioritise and execute tasks while under pressure, without reference to line manager
- Ability to present and explain information clearly during training of staff
- Able to demonstrate excellent communication skills including face to face, telephone and e-mail.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
