Job summary
We are recruiting for an Associate Director of Operations Urgent and Emergency Care who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients and staff receive quality and compassionate care and work with us to ensure the Trust continues its journey towards "great people, great place".
Working in a team with Clinical Leads and the Head of Nursing, the post holder has responsibility for delivering financial and operational performance of services within Urgent and Emergency Care (UEC) including ownership of key performance standards and measures for their services. Service specific aims, objectives and KPI's will be detailed in each post holder's personal appraisal.
We are passionate about providing excellent CARE, which is why our values are Compassion, Accountable, Respect and Everyone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.
We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.
Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today
Main duties of the job
The post holder is responsible for the operational management of all services across Urgent and Emergency Care (UEC) including:
-
- Emergency Department (ED)
- Urgent Treatment Centre (UTC)
- Acute Medicine
- Acute Assessment Unit (AAU)
For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
We are passionate about providing excellent CARE, which is why our values are Compassion, Accountable, Respect and Everyone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.
We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.
Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today.
About us
The Isle of Wight NHS Trust is the only integrated acute, community, mental health and ambulance health care provider in England. We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trusts beach hut in Ryde. We offer flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Our 2020-2025 strategy sets out to ensure that we continue to be a provider of excellent and compassionate care. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.
Job description
Job responsibilities
You will be responsible for the operational management of all services across Urgent and Emergency Care ensuring timely provision of high-quality services that meet the needs of patients and service users, quality requirements and the Care Quality commission 5 key themes and core standards.
To Manage a portfolio of work, leading on planning and delivery of services within UEC, working with service clinicians, visiting consultants and other clinical team members in the service and across the integrated system to develop and drive forward strategic and operational plans
To represents the Trust in all aspects of the post holders services as required
Promote a positive profile of the Trust at meetings to all stakeholders
Deliver the service specific standards and Key Performance Indicators ensuring the collection and analysis of all relevant data and information
Ensure completion and submission of relevant local and national audits within agreed timescales
To deliver the requirements of local and national policy and other regulatory requirements
To work alongside the Clinical Lead and Directors of Operations in the development of appropriate strategy for their Care Group
Be responsible for designing and developing the strategic direction and modernisation of portfolio services in conjunction with the Clinical Lead, Associate Director of Nursing and relevant stakeholders to ensure that the services remain effective and efficient
Provide general management, operational leadership and support across UEC
Within available resources, you will ensure professional standards are maintained and there is compliance with local, national, regulatory policies and guidelinesTo ensure relationships are managed in line with the Trusts visions, values and behaviours and works collaboratively across multidisciplinary teams to achieve successful outcomes
Job description
Job responsibilities
You will be responsible for the operational management of all services across Urgent and Emergency Care ensuring timely provision of high-quality services that meet the needs of patients and service users, quality requirements and the Care Quality commission 5 key themes and core standards.
To Manage a portfolio of work, leading on planning and delivery of services within UEC, working with service clinicians, visiting consultants and other clinical team members in the service and across the integrated system to develop and drive forward strategic and operational plans
To represents the Trust in all aspects of the post holders services as required
Promote a positive profile of the Trust at meetings to all stakeholders
Deliver the service specific standards and Key Performance Indicators ensuring the collection and analysis of all relevant data and information
Ensure completion and submission of relevant local and national audits within agreed timescales
To deliver the requirements of local and national policy and other regulatory requirements
To work alongside the Clinical Lead and Directors of Operations in the development of appropriate strategy for their Care Group
Be responsible for designing and developing the strategic direction and modernisation of portfolio services in conjunction with the Clinical Lead, Associate Director of Nursing and relevant stakeholders to ensure that the services remain effective and efficient
Provide general management, operational leadership and support across UEC
Within available resources, you will ensure professional standards are maintained and there is compliance with local, national, regulatory policies and guidelinesTo ensure relationships are managed in line with the Trusts visions, values and behaviours and works collaboratively across multidisciplinary teams to achieve successful outcomes
Person Specification
Experience
Essential
- Post graduate management qualification or equivalent demonstrable management experience
- Project Management or significant experience managing complex projects and programmes.
- Master's Degree in management or similar level of qualification in relevant field
- People management policies and practices
Person Specification
Experience
Essential
- Post graduate management qualification or equivalent demonstrable management experience
- Project Management or significant experience managing complex projects and programmes.
- Master's Degree in management or similar level of qualification in relevant field
- People management policies and practices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
