Healthcare Assistant

Job description

Job responsibilities

Training will be given in the use of our patient electronic record SystmOne. Training will also be given in the administration of insulin and application of compression therapy.

You will be working as part of a team and you must have good interpersonal skills and the ability to use your own initiative, work with minimum supervision to meet deadlines, and maintain a flexible approach to all aspects of the role.

To work as an integrated member of the Community Nursing Team, providing nursing care for patients in the community under the direction and supervision of the District Nurse Team Leader.

Job Statement

To promote a positive and professional image of community nursing

To act as an integrated member of the Community Nursing Team working with others to support quality of care and ensure the person is at the heart of everything we do.

Providing nursing care for patients in the community under the direction and supervision of the District Nurse Team Leader

Undertake delegated administration activities to support the Community Nursing Team

Communication and Relationships

To observe complete confidentiality of all information, adhering to the legal requirements of the Data Protection Act and Trust information sharing policies.

Communicate with relatives/carers of patients in liaison with the District Nurse Team Leader, offering support and advice as necessary.

Report to the District Nurse Team Leader or deputy any changes or concerns in relation to patients visited.

Build and maintain, where possible, positive relationships with patients, carers and other colleagues.

Ensure that contemporaneous patient records are maintained, all paper entries are dated, timed and signed and electronic records are attributable to yourself.

Participate in team meetings including the wider Integrated Locality Meeting and other professional meetings/groups as requested.

Analysis and Judgement

Identify shortfalls in service provision for community nursing patients and bring them to the attention of the District Nurse Team Leader.

Planning and Organising

Take all possible steps to safeguard the welfare of staff, patients and carers, and be aware of the requirements of health and safety legislation. Report shortfalls to the District Nurse Team Leader. Take appropriate steps to promote own personal safety and that of other staff, patients and carers.

Prioritise and manage own work with minimal supervision, working to deadlines and time-scales despite frequent interruptions.

Ensure that your mobile device is updated on a regular basis and kept in good working order.

Ensure that you have adequate supplies with you to carry out your duties.

Patient and Client Care

Undertake patient care in a variety of community settings, as assessed, planned and agreed by the District Nurse Team Leader, maintaining agreed standards and quality of patient care.

Accept responsibility for the reasonable care of patients furniture and effects during the duration of the visit.

Within the scope of expanded roles and in consultation with the District Nurse Team Leader, take on new skills to enhance the care of patients within the community nursing team.

When a need for nursing aid or equipment is highlighted ensure where possible the required equipment is provided and, where this cannot be achieved, notify the District Nurse Team Leader. Always ensure patients, families or carers are instructed in safe use of equipment, who to contact if problems arise, and who to return it to when it is no longer required. Ensure instruction books are left with all equipment.

Encourage patients and their families to maximise their independence and well-being within your scope of practice.

Service and Policy Development

Contribute and develop ideas to help improve the efficiency of the service.

Ensure the requirements of all Trust policies, protocols, clinical guidelines, care pathways and standing financial instructions are observed at all times.

Managing Financial Resources

Promote a cost effective and efficient service.

Managing others

Participate in the induction of new staff and other training programmes at the request of the District Nurse Team Leader.

Managing Self

Manage own behaviour to achieve results and develop and maintain effective working relationships with others.

Participate in appraisal in line with Trust policy.

Participate in the one-to-one process.

Ensure compliance with mandatory training.

Access personal clinical supervision and ensure a record of supervision sessions is kept.

Be aware of the need to keep updated on relevant issues affecting community nursing.

Work closely within the policies and guidelines set out by the Trust.

Information System use and management

Effectively and safely use IT systems.

Be proficient at using SystmOne following a period of training.

Ensure all passwords are kept confidential, be up to date with Information Governance training.

Undertake delegated administration/clerical tasks, such as filing and ordering stores at the request of the District Nurse Team Leader or deputy.

Assist as required in collating information for evaluation of the service.

Involvement in Surveys and Research

Participate in nursing audit, research and other projects and specialist roles such as Link Nurse, Gold Standards Framework Co-ordinator and Representative for named group/meetings, to enhance patient care as directed by the District Nurse Team Leader.

Freedom to Act and Autonomy

Be responsible for following policies and procedures as defined by the Trust

Care Certificate Functional Maths & English Computer literate Customer service skills

Desirable criteria

Basic office skills / stores ordering

Experience

Essential criteria

Physically capable of performing the role and responsibilities expected of the post holder Professional/role model Good interpersonal skills Maintain confidentiality Use initiative and take decisions within the remit of the post Have excellent time management skills Adapt to change within working situation Work with a friendly open manner and with attention to personal detail

Desirable criteria

Evidence of commitment to personal development and training Evidence of commitment to health and safety issues Good understanding of community nursing

Person Specification

Qualifications and Experience

Essential

• Care Certificate
• Functional Maths & English
• Computer literate
• Customer Service Skills
• Basic Office Skills/Stores Ordering

Desirable

• oDevelop own knowledge and skills and provide information to others to help their development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Isle of Wight NHS Trust

Address

West & Central Locality

The Cottage, St Marty's Hospital, Parkhurst Road

Newport, Isle of Wight

PO30 5TG

Employer's website

https://www.iow.nhs.uk/ (Opens in a new tab)