Job summary
We are recruiting for a Administrator Assistant who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards great people, great place.
There is a permanent post available at 21 hours per week, split over days within the Acute Mental Health Services Cluster. The candidate will be based within the Sevenacres Department. The post holder will be required to work across all the teams that fall under the Acute Mental Health Cluster as demand indicates.
The successful candidate will provide a wide range of administrative support to the team.
The post holder will:
- Be highly motivated
- Strive under pressure
- Be able to work in a team or alone
- Have excellent communication skills- written and verbal
- Proven IT skills
- High level of accuracy and attention to detail
- Ability to work to tight deadlines
If you think this could be you, then we would be delighted to receive your application.
Main duties of the job
To work as a member of the team providing comprehensive, professional, and efficient administrative support within the Mental Health & Learning Disabilities Division. Undertake general administrative duties for the Clinical Staff as directed by senior administrative staff and team leaders.
About us
The Isle of Wight NHS Trust is the only integrated acute, community, mental health and ambulance health care provider in England. We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trusts beach hut in Ryde. We offer flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Our 2020-2025 strategy sets out to ensure that we continue to be a provider of excellent and compassionate care. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.
Job description
Job responsibilities
Job Statement
- To deal with a wide range of administrative tasks to include filing, and supporting the administrative team in the general day to day running of the office
- Provide effective and efficient clerical and office support to staff as required.
- Carry out all administrative and clerical duties efficiently and to a high standard.
- Keep accurate and clear records on all systems used by the service for both clients and staff.
- To prioritise workload to meet demands of service as agreed with Senior Administrator/Team Leader.
- Answering the telephone and dealing with enquires.
Job description
Job responsibilities
Job Statement
- To deal with a wide range of administrative tasks to include filing, and supporting the administrative team in the general day to day running of the office
- Provide effective and efficient clerical and office support to staff as required.
- Carry out all administrative and clerical duties efficiently and to a high standard.
- Keep accurate and clear records on all systems used by the service for both clients and staff.
- To prioritise workload to meet demands of service as agreed with Senior Administrator/Team Leader.
- Answering the telephone and dealing with enquires.
Person Specification
Essential
Essential
- Good standard of GCSE education with at least 5 passes at level C or above (which include English and Maths)
- Be computer literate and have a good working knowledge of Windows packages including Word/Excel
- Ability to prioritise demanding workload and manage tine effectively in an unpredictable pressured environment
- Ability to use initiative to solve non-routine problems
- Ability to maintain confidentiality
- Effective interpersonal and communication skills
- Awareness of the importance of good customer care relations
- Ability to present information clearly and systematically both verbally and in writing
Desirable
- BTEC / NVQ 2 / 3 in relevant subject or equivalent experience
Person Specification
Essential
Essential
- Good standard of GCSE education with at least 5 passes at level C or above (which include English and Maths)
- Be computer literate and have a good working knowledge of Windows packages including Word/Excel
- Ability to prioritise demanding workload and manage tine effectively in an unpredictable pressured environment
- Ability to use initiative to solve non-routine problems
- Ability to maintain confidentiality
- Effective interpersonal and communication skills
- Awareness of the importance of good customer care relations
- Ability to present information clearly and systematically both verbally and in writing
Desirable
- BTEC / NVQ 2 / 3 in relevant subject or equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
