HR Receptionist

Isle of Wight NHS Trust

This job is now closed

Job summary

We are recruiting for a HR Receptionist who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards "great people, great place".

The successful candidate will contribute to the provision of a comprehensive, efficient and effective Reception service. The post holder will be dealing with staff, both substantive and bank and visitors to People Services, at front of house reception. To provide support to the People Services Team with administration tasks/projects and some phone cover when necessary. They will be issuing Trust ID Badges and assigning door access where necessary. The role will also be responsible for ordering stationary.

Please note, this is a fixed-term appointment until 31st March 2024, and salary will be pro-rata for 37.5 hours per week. Working days are specifically Monday - Friday 8.30am - 4.00pm

Main duties of the job

The post holder will be required to work independently using initiative, and applying a high degree of confidentiality to all of their work. To undertake non-routine duties without direct supervision, working within broad procedural guidelines.

Applicants must demonstrate excellent IT skills, a good working knowledge of Microsoft Office applications and accurate typing is essential. This is a busy and varied role responsible for all aspects of reception/administration and will involve daily face to face service user contact, so good interpersonal skills are required.

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

We are passionate about providing excellent CARE, which is why our values are Compassion, Accountable, Respect and Everyone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.

We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.

About us

The Isle of Wight NHS Trust is the only integrated acute, community, mental health and ambulance health care provider in England. We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.

Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.

Our 2020-2025 strategy sets out to ensure that we continue to be a provider of excellent and compassionate care. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.

Date posted

12 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum/pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

470-23-HRR-CW

Job locations

St Mary's Hospital

Parkhurst Road

Newport

PO305TG

Job description

Job responsibilities

To provide a comprehensive clerical service to the HR team, producing correspondence, photocopying, faxing and e-mailing, producing and distributing reports and letters according to the requirements of the service.

To provide an efficient, customer focused service, to visitors or callers to the department, dealing with enquiries promptly, taking action as necessary and directing accordingly.

To operate robust systems for the checking of documentation required for new starters in order to comply with relevant guidelines and legislation.

To co-ordinate the Work Experience processes ensuring all relevant documentation is completed and filed.

Job description

Job responsibilities

To provide an efficient, customer focused service, to visitors or callers to the department, dealing with enquiries promptly, taking action as necessary and directing accordingly.

To operate robust systems for the checking of documentation required for new starters in order to comply with relevant guidelines and legislation.

To co-ordinate the Work Experience processes ensuring all relevant documentation is completed and filed.

Person Specification

Qualifications

Essential

NVQ Level 2 in Business Administration or equivalent experience
Experience of working in a busy office environment

Experience

Essential

Experience of inputting data into personnel/payroll or other similar systems
Excellent customer care and relationship building skills.
Ability to communicate effectively by telephone, particularly in giving instruction on the use of systems.
Recent office/administration experience
Competent in Microsoft applications including Word, Excel and Outlook

Values

Essential

In 200 words or less, please describe why you think you would be a good fit for this role.

Person Specification

Qualifications

Essential

NVQ Level 2 in Business Administration or equivalent experience
Experience of working in a busy office environment

Experience

Essential

Experience of inputting data into personnel/payroll or other similar systems
Excellent customer care and relationship building skills.
Ability to communicate effectively by telephone, particularly in giving instruction on the use of systems.
Recent office/administration experience
Competent in Microsoft applications including Word, Excel and Outlook

Values

Essential

In 200 words or less, please describe why you think you would be a good fit for this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information