Job summary
We are recruiting for a Temporary Resourcing Officer who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards "great people, great place".
The role will be to provide a comprehensive temporary resourcing service to the organisation ensuring the timely and accurate administration of all temporary resourcing requirements, including the maintenance of all appropriate systems.
Please note, this is a fixed-term appointment until 31st March 2024, and salary will be pro-rata for 35 hours per week.
Main duties of the job
You will be required to support line managers with all aspect of Temporary Staffing relating to bank and agency for all staff groups. Ensuring that all necessary documentation has been received and managed in a timely manner to secure the most appropriate and cost-effective bank/agency worker.
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
We are passionate about providing excellent CARE, which is why our values are Compassion, Accountable, Respect and Everyone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.
We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.
Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today.
About us
The Isle of Wight NHS Trust is the only integrated acute, community, mental health and ambulance health care provider in England. We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Our 2020-2025 strategy sets out to ensure that we continue to be a provider of excellent and compassionate care. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.
Job description
Job responsibilities
You will provide advice and guidance to managers and applicants in all aspects of the temporary recruitment process in line with the agreed policies and procedures. You will be contacting all levels of staff with induction information and organise personal files/induction packs.
You will be responding to staff or manager enquiries by e-mail or phone, prioritise correspondence, e-mails and enquiries/queries. The role will require you to compose and produce general correspondence and reports, as directed, ensuring presentation and lay out of documents conforms to the Trusts corporate image.
Deal effectively with payroll related queries from temporary workers and answer all incoming calls to the temporary resourcing team in a timely, polite and professional manner.
Ensuring external and internal problems/complaints, including flexible worker performance issues are handled appropriately and politely, referring onto the Senior Resourcing Officer / Resourcing Manager as appropriate.
Job description
Job responsibilities
You will provide advice and guidance to managers and applicants in all aspects of the temporary recruitment process in line with the agreed policies and procedures. You will be contacting all levels of staff with induction information and organise personal files/induction packs.
You will be responding to staff or manager enquiries by e-mail or phone, prioritise correspondence, e-mails and enquiries/queries. The role will require you to compose and produce general correspondence and reports, as directed, ensuring presentation and lay out of documents conforms to the Trusts corporate image.
Deal effectively with payroll related queries from temporary workers and answer all incoming calls to the temporary resourcing team in a timely, polite and professional manner.
Ensuring external and internal problems/complaints, including flexible worker performance issues are handled appropriately and politely, referring onto the Senior Resourcing Officer / Resourcing Manager as appropriate.
Person Specification
Qualifications
Essential
- NVQ Level 3 in Business Administration or equivalent experience
- Experience of working in a busy office environment
Experience
Essential
- Experience of inputting data into personnel/payroll or other similar systems
- High standard of computer literacy with good keyboard skills.
- Excellent customer care and relationship building skills.
- Ability to communicate effectively by telephone, particularly in giving instruction on the use of systems.
Person Specification
Qualifications
Essential
- NVQ Level 3 in Business Administration or equivalent experience
- Experience of working in a busy office environment
Experience
Essential
- Experience of inputting data into personnel/payroll or other similar systems
- High standard of computer literacy with good keyboard skills.
- Excellent customer care and relationship building skills.
- Ability to communicate effectively by telephone, particularly in giving instruction on the use of systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
