Job summary
We are seeking an Expert by Experience with lived experience of supporting a person with mental ill health to join the Engagement and Experience team. The role will use carer insight to inform, co-design and deliver carer-led training, improve staff understanding of carers' needs and influence service development to ensure carers are recognised, supported and involved as equal partners in care.
The post holder will work alongside clinical and non-clinical staff to embed carer perspectives across training, engagement and quality improvement activity.
Main duties of the job
This role would suit a person who has an interest in ensuring that the voice of people who use services and their families and carers are represented in the Trust.
We would welcome and value people from a wide range of ages, skills, life experience and backgrounds. We are keen to encourage applicants from communities marginalised by race or ethnicity to share their personal experience and knowledge to improve Trust services.
About us
At SHPU, we prioritise the well-being and safety of both our service users and employees. It is our policy and a condition of employment that all employees must join the DBS Update Service. This service carries an annual fee, which employees are responsible for paying up front. However, employees may claim this cost back through the Trust's Employee Expenses Reimbursement Policy. For those requiring a Basic DBS check, it is necessary to register for a DBS Online Account.
Job description
Job responsibilities
Principal duties include:
- Deliver and co-facilitate carer-led training sessions for staff, drawing on lived experience to improve understanding of carers roles, needs and rights.
- Share lived experience safely and appropriately to influence culture change, challenge stigma and promote compassionate, inclusive practice.
- Support the implementation of key priorities such as the Triangle of Care, PCREF and other carer-focused frameworks.
- Work with teams to ensure carer voices are embedded in service improvement, policy development and staff education.
- Act as a link between carers and services, helping staff better understand the impact of mental illness on families and support networks.
- Gather feedback from carers and staff to help inform ongoing improvements to training and practice.
Job description
Job responsibilities
Principal duties include:
- Deliver and co-facilitate carer-led training sessions for staff, drawing on lived experience to improve understanding of carers roles, needs and rights.
- Share lived experience safely and appropriately to influence culture change, challenge stigma and promote compassionate, inclusive practice.
- Support the implementation of key priorities such as the Triangle of Care, PCREF and other carer-focused frameworks.
- Work with teams to ensure carer voices are embedded in service improvement, policy development and staff education.
- Act as a link between carers and services, helping staff better understand the impact of mental illness on families and support networks.
- Gather feedback from carers and staff to help inform ongoing improvements to training and practice.
Person Specification
Knowledge
Essential
- oUnderstanding and insight into the experience of being on an inpatient ward.
- oAbility to take part in meetings and work with others.
- oAwareness and respect of differences between people.
- oAbility to use emails and read documents.
- oWillingness to work alongside staff members to improve our services.
Experience
Essential
- oExperience of staying on inpatient wards. OR oExperience of caring for someone who has had experience of staying on inpatient wards.
Other
Essential
- oAwareness of the challenges faced by different groups of service users: for instance people form ethnically diverse backgrounds, autistic people and people who have experienced trauma.
- oCommitment to SHSC's Trust Values
Person Specification
Knowledge
Essential
- oUnderstanding and insight into the experience of being on an inpatient ward.
- oAbility to take part in meetings and work with others.
- oAwareness and respect of differences between people.
- oAbility to use emails and read documents.
- oWillingness to work alongside staff members to improve our services.
Experience
Essential
- oExperience of staying on inpatient wards. OR oExperience of caring for someone who has had experience of staying on inpatient wards.
Other
Essential
- oAwareness of the challenges faced by different groups of service users: for instance people form ethnically diverse backgrounds, autistic people and people who have experienced trauma.
- oCommitment to SHSC's Trust Values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
