Clinical Team Manager

Job description

Job responsibilities

• The post holder will take a lead in escalating need to the Urgent & Crisis team and to work alongside colleagues across both services to offer the timeliest assessment and intervention to service users falling within the Gleadless & Heeley remit.
• The Post holder will attend daily huddles and all team MDTs within Gleadless & Heeley and also link back to Urgent & Crisis to maintain attendance at Urgent & Crisis business meetings and be available to join Urgent & Crisis huddles.
• Alongside the Centre Manager, the post holder will work alongside external parties, i.e. emergency services to consider the role of Gleadless & Heeley within the blue light pathway.
• The post holder will build strong relationships with external providers delivering NHS 111 Mental health option calls to ensure that callers falling with the Gleadless & Heeley remit are appropriately redirected to services available to them.
• The post holder will build strong relationships with the crisis network to enable smooth movement/escalation of need within existing pathways.
• Responsible with the Centre Manager for ensuring that the service adheres to Care Pathways and service wide systems and processes for the delivery of health and social care, developing strong links with the U&C team, to attendance at core management meetings to feedback developments within the G&H Centre.

• Responsible with the Leadership Team for managing and developing staff from a range of professions by providing regular work supervision and appraisal.

• Be a positive role model to promote a conducive working environment.

• Responsible with the Centre Manager and Leadership Team for developing effective team working.

• Responsible for the development of evidence-based practice within the service.

• Responsible for the development of service policies and protocols in conjunction with the leadership across the Gleadless and Heeley Neighbourhood Centre and wider teams working into the centre.

• Responsible with the Leadership Team for ensuring effective systems and governance structures to support the effective delivery of care.

• Have a good understanding of the issues related to Safeguarding and be able to work collaboratively with the relevant safeguarding managers within the trust and external partners.

Other Duties

Deputise for Centre Manager in their absence ensuring continuity of service and maintenance of standards.

Take responsibility for ensuring own professional competence.

Be flexible in working hours.

Ensure behaviour and conduct comply with SHSCs policies and procedures e.g. Health and Safety, Equal Opportunities, Confidentiality and Data Protection.

Adhere to professional codes of conduct.

Professional and Advisory Role

Advise others of the role and function of the service.

Provide specific clinical and professional advice to a broad range of professionals.

Maintain close working relationships with professional leads.

Develop and maintain a professional interface with other services.

Establish and develop positive partnerships with primary care professionals, VCSE partners and related community mental health services.

Develop and maintain clinical standards within the service in keeping with both local and national policy.

Service Development

• Responsible with the Leadership Team for auditing practice within the team.
• Responsible with the Leadership Team for ensuring that staff undertake appropriate training.
• To maintain contemporary knowledge of educational developments in relation to the service and profession.
• Routinely engage with service improvement initiatives.

Job Description Review

This is not an exhaustive list of duties and responsibilities and in discussion with the manager the postholder may be required to undertake other duties which fall within the Banding of the post. The job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the postholder.

The post holder should be comfortable in the use of computer technology, have good keyboard skills and have the ability to use email.

All employees are expected to observe the following: -

Equal Opportunities and Dignity at work Statement of Intent

The Trust is a major employer and provider of services. We are committed to building a workforce which reflects the diversity of and meets the needs of the local community.

We oppose all forms of discrimination on legal and moral grounds and recognise that discrimination creates barriers to achieving equality for everyone.

The Trust is committed to making equality of opportunity and fair treatment a reality whereby an individual can seek, obtain and continue employment without unfair discrimination.

As an equal opportunities' employer, we will ensure that all job applicants and employees receive fair and equal treatment and will not be disadvantaged by unjustified conditions or requirements.

The Trusts Equal Opportunities and Dignity at Work Policy underpins the Trusts commitment to achieve equality and fairness at work and to ensure that individuals or groups are not unfairly discriminated against.

We are committed to improving our practice through signing up to initiatives such as Stonewall Champions, the Disability Standard, Two Ticks and Mindful Employer.

Safeguarding Children and Adults

The Trust is committed to safeguarding and promoting the welfare of children, young people (anyone under the age of 18) and adults. It expects all staff, volunteers and contracted staff to share this commitment and act in such a way that safeguards and promotes the health and well being of children, young people and adults.

Staff must ensure that they are familiar with the signs and symptoms of abuse and know what to do if any such concerns are raised.

Staff are expected to know about and follow the Trusts safeguarding children and safeguarding adult policies which can be found on the Trust intranet and participate in related mandatory/statutory training.

Risk Management

Staff should be aware of the principles of risk management and adopt appropriate practice to reduce the risk to themselves and others. In particular, staff should observe the Trusts Risk Management Strategy, Risk, Incident & Serious Incident reporting and management policies, Health & Safety regulations and the risk management training requirements for all staff.

Infection Prevention & Control

Staff are expected to comply with the Trusts Infection Prevention & Control policies and conduct themselves in such a manner as to minimise the risk of causing healthcare associated infections.

Person Specification

Written

Essential

• Ability to document details accurately

Desirable

• Ability to document detail that can be used to clearly describe a situation to stakeholders.

Written

Essential

• Experience of risk management in crisis services
• Experience of strong relationships across multiple stakeholders
• Experience of service development
• Experience of leading teams through change

Desirable

• Experience managing staff across multiple disciplines
• Full driving license and access to a vehicle
• Experience in deputizing for service manager

Written

Essential

• Ability to demonstrate SHSC values
• Experience of ongoing audit
• Understanding of safeguarding procedures

Desirable

• Ability to give strong examples of SHSC values in action in own clinical work
• Demonstrate ability to use audits to effect change
• Experience of supporting a person through safeguarding procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sheffield Health and Social Care NHS Foundation Trust

Address

Newfield Green Clinic

541 Gleadless Road

Sheffield

S2 2BS

Employer's website

https://www.shsc.nhs.uk/working-us (Opens in a new tab)