Head of Informatics

Job description

Job responsibilities

People

• Manages the team, including communication, health and safety, recruitment, and personal development.
• Cultivates a customer-focused mindset within the team.
• Ensures knowledge and skills are shared across the team to minimize operational risk and maximize resource flexibility.
• Provides timely feedback and coaching to individuals when needed.
• Conducts effective annual appraisals for all department staff, aligning with Trust requirements, and monitors progress against objectives.
• Manages training and development for both self and department staff, ensuring competence and appropriate supervision for assigned tasks, and keeping mandatory training up to date.
• Monitors sickness and absence following Trust policies.
• Handles discipline, grievance, and dispute matters as delegated, following the specified Trust policies.
• Manages departmental changes in accordance with the relevant Trust policies.

Technical Competency

• Brings extensive professional and industry experience in various digital and technical disciplines,offering advice on their application.
• Provides well-informed advice to enhance the effectiveness of significant activities, ensuring understanding and proper utilization.
• Defines digital technology strategies and roadmaps for ongoing improvements in clinical and business information management in line with objectives.
• Leads the development of enterprise and information systems architecture, identifying integration touchpoints and applying relevant standards.
• Provides analytical and technical expertise in analysing, interpreting, managing, and presenting complex data to support decision-making.3.1 Assesses and advises on the Trust's performance and compliance.
• Oversees the identification and documentation of functional and non-functional requirements, challenging ambiguous requirements.
• Ensures compliance with strategic objectives and standards as the owner of Enterprise Architecture.
• Manages the Digital commercial environment, serving as the primary technical contact point with internal and external suppliers.
• Breaks down solution designs into conceptual and logical components that align with Enterprise Architecture.
• Communicates technical concepts and complex issues effectively to stakeholders, suppliers, and program teams, adapting communication style as needed.
• Produces high-quality written information, presenting solution architecture designs, key issues, options, and actions persuasively and influentially.

Person Specification

Knowledge & Skills

Essential

• Demonstrable understanding of digital service leadership, strategic development, operational management and processes
• Demonstrable understanding of digital service performance, metrics, incident and change management practices
• Demonstrable understanding of digital architecture and management methodologies eg. ITIL v3, CoBIT, CMMI, TOGAF
• Portfolio management - estimating, forecasting, planning, resource and budget management
• Project and programme management - design, delivery, exchange, refresh, use acceptance and transition methodologies
• Financial management - budgets, cost improvements, business cases, options appraisal, ROI
• Benefits management - definition, planning, measurement, and realisation
• Assurance - audits, policy development, risk management
• Contracts and procurement, incl. frameworks and regulations eg. OJEU and asset management
• Organisation change and development
• People management and leadership
• Stakeholder relationship and management
• High level of IT literacy and numeracy, with complex analytical skills to analyse data and information, critically evaluate, synthesise, and report with clarity and accuracy
• Complex problem-solving skills to take a strategic approach to resolving multifaceted problems. Confidently analysing complex programmes to ensure future delivery confidence of the portfolio
• Excellent communication skills with the ability to impart knowledge that can be understood clearly, adopting a range of styles appropriate to the audience and nature of the information.
• Ability to combine creative flair with a range of presentation tools and techniques to ensure key messages are accessible and have impact.
• Proven ability to write papers for senior audiences to a high standard
• Excellent interpersonal skills with the ability to use tact and diplomacy to capture relevant and realistic information relating to upcoming and inflight projects
• Proven ability to manage stakeholder engagement at all levels and to influence others through the presentation of sound and reasoned arguments
• Proven ability to work with ambiguity, embrace change and make improvements to working practices
• Ability to foster effective team working with a track record of working with teams of people from different levels, disciplines, and interests to achieve common goals
• Excellent organisational skills with the ability to meet and set targets whilst managing a wide range of concurrent activities, prioritises and plans activities accounting for all the relevant issues and factors e.g. deadlines, staffing and resource requirements
• Ensure personal effectiveness by managing own emotions in the face of pressure, set backs or when dealing with provocative situations and difficult stakeholders. Can demonstrate an approach to work that is characterised by commitment, motivation, and energy.

Qualifications

Essential

• Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
• SQL Server / Power BI development and utilisation competencies
• Post-graduate degree in Management Studies or equivalent qualification or experience
• Project Management qualification (or experience)

Experience

Essential

• Managing, and overseeing the management of a range of Digital services
• Demonstrable achievement in establishing or improving a key corporate service
• Working on highly complex IT related initiatives for digital enablement of services
• Procurement and implementation proprietary hardware and software
• Service development and continuous improvement
• Operational management, processes and metrics
• Lead responsibility to produce management reports and dashboards
• Leading negotiations with suppliers and contract management
• Working collaboratively with large multidisciplinary teams across multiple organisations
• Leading a team and managing staff effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sheffield Health and Social Care NHS Foundation Trust

Address

Wardsend Road

45 Wardsend Road

Sheffield

S6 1LX

Employer's website

https://www.shsc.nhs.uk/working-us (Opens in a new tab)