Job summary
Team Administrator, Band 4, Specialist Community Learning Disability Service
Base at Firshill Rise and Grenoside Grange, Sheffield
working 37.5 hours per week
The Specialist Community Learning Disability Service operates from 8am to 8pm and staff will be expected to work flexibility to meet the needs of the service and be able to travel independently across two bases: Firshill Rise and Grenoside Grange.
This is an exciting time to join our service as we are currently in the process of developing our service and ways of working. We're looking for someone who is enthusiastic, flexible, hardworking and motivated to contribute to our developing Business Support service.
In return we'll offer you a varied job, you'll be part of a well-established and supportive team which is made up of multi-disciplinary professionals such as Nursing, Psychology, Physiotherapy, Occupational Therapy, Speech and Language, Psychiatry and Business Support.
You'll also have opportunities for training and personal development, which we're keen to support. The Specialist Community Learning Disability Service offers health support to adults who have a Learning Disability who live in Sheffield, we support a fabulous range of people from a really diverse background and although it can occasionally be challenging, no two days are the same.
The Business Support Team is well valued within Learning Disabilities, and we work alongside a highly specialist team to provide a great service.
Main duties of the job
The role of the Team Administrator will be to support the Business Support Manager in the provision of high quality and dedicated administrative support to the Specialist Community Learning Disability Service.
About us
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Job description
Job responsibilities
The postholder will be expected to organise their workload, whilst working alongside the other administrative staff within the team, ensuring activities are co-ordinated to provide an efficient service in an area where workloads can be non-routine and quick changing.
The postholder will be expected to monitor and assess the workload within the administration team, identify gaps and direct resources to cover and ensure continuity of services (where appropriate and dependent on priority). They will also act as a resource for other colleagues within the administrative team.
To deputise for the Business Support Manager in case of leave, sickness, training.
To provide support and cover for the Access & Referral Co-ordinator in case of leave, sickness, training and in case of high demand.
The role requires an experienced individual with excellent communication and organisational skills and personal credibility.
Job description
Job responsibilities
The postholder will be expected to organise their workload, whilst working alongside the other administrative staff within the team, ensuring activities are co-ordinated to provide an efficient service in an area where workloads can be non-routine and quick changing.
The postholder will be expected to monitor and assess the workload within the administration team, identify gaps and direct resources to cover and ensure continuity of services (where appropriate and dependent on priority). They will also act as a resource for other colleagues within the administrative team.
To deputise for the Business Support Manager in case of leave, sickness, training.
To provide support and cover for the Access & Referral Co-ordinator in case of leave, sickness, training and in case of high demand.
The role requires an experienced individual with excellent communication and organisational skills and personal credibility.
Person Specification
Knowledge
Essential
- Excellent interpersonal, negotiation and communication skills including good command of written English
- Strong organisational skills, working efficiently using own initiative
- Good understanding around confidentiality and data protection issues with regards to both clients and staff
- Ability to produce documentation to a consistently high and accurate standard (standard of grammar and spelling in application form)
- Ability to assimilate and present information in an easy to understand format
Desirable
- Ability to problem solve and seek advice where appropriate
- Ability to operate and access patient information systems
- Ability to plan and prioritise diverse workload for self and others and meet deadlines
- Previous staff management experience
training
Essential
- GCSE Maths and English Grade A-C or equivalent
- RSA 3 Typing/Work processing or equivalent qualification
Desirable
- Good standard of general education
Experience
Essential
- Experience of using Microsoft Office packages including word, outlook, excel and powerpoint
- Good level of technical IT skills and (or with) a good understanding and knowledge of general PC hardware and peripheral support
- At least 2 years relevant experience in an administrative/secretarial role
- Experienced at dealing with members of the public/other professionals
- Detailed knowledge of secretarial and office systems, setting up and improving office systems
Desirable
- Experience in NHS or similar role
other
Essential
- Flexible and enthusiastic
- able to work under pressure in a changing environment
- Capable of working unsupervised and also as a team member
- Experience of working in a learning disability setting
- A positive approach to people with a learning disability
Person Specification
Knowledge
Essential
- Excellent interpersonal, negotiation and communication skills including good command of written English
- Strong organisational skills, working efficiently using own initiative
- Good understanding around confidentiality and data protection issues with regards to both clients and staff
- Ability to produce documentation to a consistently high and accurate standard (standard of grammar and spelling in application form)
- Ability to assimilate and present information in an easy to understand format
Desirable
- Ability to problem solve and seek advice where appropriate
- Ability to operate and access patient information systems
- Ability to plan and prioritise diverse workload for self and others and meet deadlines
- Previous staff management experience
training
Essential
- GCSE Maths and English Grade A-C or equivalent
- RSA 3 Typing/Work processing or equivalent qualification
Desirable
- Good standard of general education
Experience
Essential
- Experience of using Microsoft Office packages including word, outlook, excel and powerpoint
- Good level of technical IT skills and (or with) a good understanding and knowledge of general PC hardware and peripheral support
- At least 2 years relevant experience in an administrative/secretarial role
- Experienced at dealing with members of the public/other professionals
- Detailed knowledge of secretarial and office systems, setting up and improving office systems
Desirable
- Experience in NHS or similar role
other
Essential
- Flexible and enthusiastic
- able to work under pressure in a changing environment
- Capable of working unsupervised and also as a team member
- Experience of working in a learning disability setting
- A positive approach to people with a learning disability
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
