Job responsibilities
1. Key responsibilities
Build and maintain safe and effective therapeutic relationships
Support people to identify their own hopes and goals to improve their quality of life
Support individuals to contribute to collaborative care/support/recovery plans
Communicate effectively with a wide range of people using a range of preferred methods
Contribute to monitoring, observing and engaging with individuals, communicating outcomes and conclusions with the rest of the team
Gain an understanding of a persons experiences in relation to their mental health.
Understand a persons coping strategies and strengths and support people to use these at times of distress or difficulty
Contribute to reflective practice and encourage compassion and understanding
Be able to recognise increasing risk and alert significant others and the team to respond as needed
Undertake a range of practical tasks and duties in support of the Team and individual needs.
Follow principles of diffusion and de-escalation for those experiencing distress.
To feel confident to be able to report untoward incidents and areas of concern as soon as they arise
To document any relevant information in an electronic record following relevant policy and legislation
Contribute to individual reviews and team meetings
Aspire to instil hope and optimism
2. Duties
Each individual has different needs however the list below outlines just some of the practical duties that the post holder will undertake, support and enable people to/with:
Identify/contribute to their own goals to improve their quality of life
Contribute to their own care/support/recovery plans
Support individuals to express their needs and wishes
Promote their personal hygiene and physical health.
Actively engage in health promotion
Engage in meaningful and enjoyable activity
To support individuals with external activities/appointments under indirect supervision
May have responsibility for patient monies/valuables which need to be handled within SHSC local guidelines
To structure time positively
Initiate, maintain and strengthen familial and social relationships
increase self confidence
embrace new opportunities
3. Training and Supervision
Undertake mandatory and appropriate training relevant to your role for example:
General Health and Safety
Basic/advanced Life Support
RESPECT Training
Identify own training and developmental needs
Identify areas of training need that are relevant to the team
Assist in the delivery of training in areas of personal experience and interest
Participate in annual performance development reviews
Participate in regular individual and group supervision
Use supervision to understand, reflect, inform and improve your work practice
Participate in the development of the service
4. Personal responsibilities
Ensure that people are treated with dignity and respect
Promote anti-discriminatory activities
Work flexibly to meet service needs
5. Administrative responsibilities
Keep clinical records up to date using Trust systems in accordance with legislation as delegated by the nurse in charge
Support people to contribute to their own clinical notes
Maintain records to a high standard and record activity data in a timely manner
6. Professional responsibilities
Maintain confidentiality of all personal information and data in line with organisational policy and the GPDR 2018
Be familiar and work in line with local and national policy and procedures.
Raise concern in regard to disciplinary or performance issues to the management team using policies and procedures such as safeguarding and whistle blowing.
Service Specific Information
- This Health Care Support Worker role will be based at Beech Step-Down. You can find more detailed information about our services atwww.shsc.nhs.uk/services
`
Job description review
This is not an exhaustive list of duties and responsibilities and in discussion with the manager the postholder may be required to undertake other duties which fall within the Banding of the post. The job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.
The post holder should be comfortable in the use of computer technology, have basic keyboard skills and have the ability to use email.
All employees are expected to observe the following:
Equal opportunities and dignity at work statement of intent
The Trust is a major employer and provider of services. We are committed to building a workforce which reflects the diversity of and meets the needs of the local community.
We oppose all forms of discrimination on legal and moral grounds and recognise that discrimination creates barriers to achieving equality for everyone.
The Trust is committed to making equality of opportunity and fair treatment a reality whereby an individual can seek, obtain and continue employment without unfair discrimination.
As an equal opportunities employer, we will ensure that all job applicants and employees receive fair and equal treatment and will not be disadvantaged by unjustified conditions or requirements.
The Trusts Equal Opportunities and Dignity at Work Policy underpins the Trusts commitment to achieve equality and fairness at work and to ensure that individuals or groups are not unfairly discriminated against.
We are committed to improving our practice through signing up to initiatives such as Stonewall Champions, the Disability Standard/Disability Confident and Mindful Employer.
Safeguarding children and adults
The Trust is committed to safeguarding and promoting the welfare of children, young people (anyone under the age of 18) and adults. It expects all staff, volunteers and contracted staff to share this commitment and act in such a way that safeguards and promotes the health and wellbeing of children, young people and adults.
Staff must ensure that they are familiar with the signs and symptoms of abuse and know what to do if any such concerns are raised.
Staff are expected to know about and follow the Trusts safeguarding children and safeguarding adult policies which can be found on the Trust intranet and participate in related mandatory/statutory training.
Risk management
Staff should be aware of the principles of risk management and adopt appropriate practice to reduce the risk to themselves and others. In particular, staff should observe the Trusts Risk Management Strategy, Risk, Incident and Serious Incident reporting and management policies, Health and Safety regulations and the risk management training requirements for all staff.
Infection prevention and control
Staff are expected to comply with the Trusts Infection Prevention and Control policies and conduct themselves in such a manner as to minimise the risk of causing healthcare associated infections.
