Band 2 Health Care Support Worker

Sheffield Health and Social Care NHS Foundation Trust

The closing date is 23 February 2025

Job summary

We have a number of exciting opportunities available to join our dedicated and caring team on Stanage Ward as Health Care Assistants.

Health Care Support Workers assist the qualified staff in meeting the identified needs of each patient, in a safe and competent manner. We're looking for people with good communication skills who can support positive and engaging approaches with a diverse group of patients.

Support Workers, with the other members of the multi-disciplinary team, will provide a quality service and ensure the highest possible standards of care are maintained at all times.

Main duties of the job

Under the supervision of the Nurse in Charge, support workers undertake the following key duties:

  • To be aware of the Trusts' philosophy of care and the contribution theSupport Worker is expected to make to ensure the continuation of highstandards of care.
  • To communicate effectively with other members of the Team in respect of patient presentations, progress against their recovery plan and general concerns.
  • To ensure positive approaches to patient engagement. Where undertaking specific observations of patients, to do so in line with the available policies and guidelines.
  • To implement elements of the patient(s) plan of care as delegated by the named nurse or nurse in charge.
  • To contribute to the ongoing risk assessment progress in relation tomonitoring, observing, and engaging with patients, communicatingoutcomes and conclusions with the rest of the Team and the nurse incharge.
  • To take a positive approach to responding to patients in acute distress,adopting principles of diffusion and de-escalation. Where physicalinterventions or restraint are required, to approach in line with availableguidance and approved techniques, providing for the safety and dignity of the patient(s).
  • To take a positive approach in supporting patients with their medication regimes, in terms of encouragement and the provision of relevant information.
  • Assist patients with their daily activities of living, if identified in the patients' plan of care, to ensure that all personal needs are met.

About us

Here at Team SHSC we offer a range of opportunities for personal and professional development, training and learning both within our organisation and with local and higher education providers.

These include leadership training, coaching, mentoring and other specific opportunities whenever they arise.

We have a range of options on offer to support the physical and mental health and wellbeing of our colleagues. Some of the staff wellbeing support we offer includes mindfulness sessions, confidential counselling, mentoring and a free fast-track physiotherapy service.

We have our own Flexible Staffing, Bank team allowing staff to book additional shifts on other wards and units.

There are social opportunities to get involved in with your colleagues across the Trust. We have a selection of network groups you can join and activities going on which you can get involved in.

As part of the wider NHS family, in addition to the generous annual leave which increases with long service and one of the best pension schemes in the world, we have access to money saving discount schemes including the Blue light card and NHS Discounts, as well as the cycle to work scheme and many more offers.

Date posted

19 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

Depending on experience pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

457-25-6998069

Job locations

Michael Carlisle Centre - Nether Edge

Michael Carlisle Centre, 75 Osborne Road

Sheffield

S11 9BF


Job description

Job responsibilities

  1. To be aware of the Trusts philosophy of care and the contribution theSupport Worker is expected to make to ensure the continuation of highstandards of care.
  2. To communicate effectively with other members of the Team in respect of patient presentations, progress against their recovery plan and general concerns.
  3. To ensure positive approaches to patient engagement. Where undertaking specific observations of patients, to do so in line with the available policies and guidelines.
  4. To implement elements of the patient(s) plan of care as delegated by the named nurse or nurse in charge.
  5. To contribute to the ongoing risk assessment progress in relation tomonitoring, observing, and engaging with patients, communicatingoutcomes and conclusions with the rest of the Team and the nurse incharge.
  6. To take a positive approach to responding to patients in acute distress,adopting principles of diffusion and de-escalation. Where physicalinterventions or restraint are required, to approach in line with availableguidance and approved techniques, providing for the safety and dignity of the patient(s).
  7. To take a positive approach in supporting patients with their medication regimes, in terms of encouragement and the provision of relevant information.
  8. 8. Assist patients with their daily activities of living, if identified in the patients plan of care, to ensure that all personal needs are met.
  9. Following suitable assessments by the nurse in charge, to escort patients on leave from the Ward, overseeing their safety and wellbeing until their return.
  10. As a member of the Team, to contribute to providing a quality environment for patients in relation to safety, dignity, comfort and day to day activities.
  11. To participate in supervision and annual personal development reviews (PDR)
  12. To undertake necessary essential training, over a period of time, in relation to suitable issues relevant to the role, which could include, for example and dependent on tier of entry th & Safety
  13. To be aware of the Trusts Personal Safety Plan and apply in day to day practice.
  14. Take active and positive approaches to support and encourage patients meet their dietary needs, over the 24 hour period.
  15. To observe confidentiality regarding patients at all times.
  16. Document patients presentation, progress and any significant events in Nursing Notes and ensure that these entries are counter-signed by aRegistered Nurse as appropriate.
  17. Assist medical staff with routine examinations.
  18. Assist in the collection of specimens that require either ward or laboratory examination.
  19. To respond to spillages of waste or bodily fluids in line with health andsafety guidelines and control of infection guideline.
  20. Assist in the stripping, cleaning and making of beds and the safe disposal of soiled linen in the absence of housekeepers.
  21. Undertake a range of practical tasks and duties in support of the WardTeam and patient needs.
  22. Assist in the response to a missing patient as directed by the nurse incharge and available policies.
  23. To use relevant information in support of patient care and care planning, including available electronic information systems.

Job description

Job responsibilities

  1. To be aware of the Trusts philosophy of care and the contribution theSupport Worker is expected to make to ensure the continuation of highstandards of care.
  2. To communicate effectively with other members of the Team in respect of patient presentations, progress against their recovery plan and general concerns.
  3. To ensure positive approaches to patient engagement. Where undertaking specific observations of patients, to do so in line with the available policies and guidelines.
  4. To implement elements of the patient(s) plan of care as delegated by the named nurse or nurse in charge.
  5. To contribute to the ongoing risk assessment progress in relation tomonitoring, observing, and engaging with patients, communicatingoutcomes and conclusions with the rest of the Team and the nurse incharge.
  6. To take a positive approach to responding to patients in acute distress,adopting principles of diffusion and de-escalation. Where physicalinterventions or restraint are required, to approach in line with availableguidance and approved techniques, providing for the safety and dignity of the patient(s).
  7. To take a positive approach in supporting patients with their medication regimes, in terms of encouragement and the provision of relevant information.
  8. 8. Assist patients with their daily activities of living, if identified in the patients plan of care, to ensure that all personal needs are met.
  9. Following suitable assessments by the nurse in charge, to escort patients on leave from the Ward, overseeing their safety and wellbeing until their return.
  10. As a member of the Team, to contribute to providing a quality environment for patients in relation to safety, dignity, comfort and day to day activities.
  11. To participate in supervision and annual personal development reviews (PDR)
  12. To undertake necessary essential training, over a period of time, in relation to suitable issues relevant to the role, which could include, for example and dependent on tier of entry th & Safety
  13. To be aware of the Trusts Personal Safety Plan and apply in day to day practice.
  14. Take active and positive approaches to support and encourage patients meet their dietary needs, over the 24 hour period.
  15. To observe confidentiality regarding patients at all times.
  16. Document patients presentation, progress and any significant events in Nursing Notes and ensure that these entries are counter-signed by aRegistered Nurse as appropriate.
  17. Assist medical staff with routine examinations.
  18. Assist in the collection of specimens that require either ward or laboratory examination.
  19. To respond to spillages of waste or bodily fluids in line with health andsafety guidelines and control of infection guideline.
  20. Assist in the stripping, cleaning and making of beds and the safe disposal of soiled linen in the absence of housekeepers.
  21. Undertake a range of practical tasks and duties in support of the WardTeam and patient needs.
  22. Assist in the response to a missing patient as directed by the nurse incharge and available policies.
  23. To use relevant information in support of patient care and care planning, including available electronic information systems.

Person Specification

Experience

Essential

  • Experience of working in care services, or similar areas.
  • Experience of issues relating to providing care to others.
  • Experience of mental health services either as a service user/carer/employee/volunteer

Training and Qualifications

Essential

  • To undertake Mandatory training as directed
  • To participate in PDR and supervision.
  • To participate with colleagues in promoting an active learning environment.
  • Evidence of personal development

Desirable

  • English Functional Skills level 2 or higher
  • Maths Functional Skills level 2 or higher
  • Cavendish Care Certificate

Knowledge and Skills

Essential

  • Experience/Understanding of working as part of a team
  • Ability to relate to patients
  • Good communication skills
  • Awareness of issues relating to providing care to patients.
  • Awareness or insight into issues relating to mental health
Person Specification

Experience

Essential

  • Experience of working in care services, or similar areas.
  • Experience of issues relating to providing care to others.
  • Experience of mental health services either as a service user/carer/employee/volunteer

Training and Qualifications

Essential

  • To undertake Mandatory training as directed
  • To participate in PDR and supervision.
  • To participate with colleagues in promoting an active learning environment.
  • Evidence of personal development

Desirable

  • English Functional Skills level 2 or higher
  • Maths Functional Skills level 2 or higher
  • Cavendish Care Certificate

Knowledge and Skills

Essential

  • Experience/Understanding of working as part of a team
  • Ability to relate to patients
  • Good communication skills
  • Awareness of issues relating to providing care to patients.
  • Awareness or insight into issues relating to mental health

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sheffield Health and Social Care NHS Foundation Trust

Address

Michael Carlisle Centre - Nether Edge

Michael Carlisle Centre, 75 Osborne Road

Sheffield

S11 9BF


Employer's website

https://www.shsc.nhs.uk/working-us (Opens in a new tab)

Employer details

Employer name

Sheffield Health and Social Care NHS Foundation Trust

Address

Michael Carlisle Centre - Nether Edge

Michael Carlisle Centre, 75 Osborne Road

Sheffield

S11 9BF


Employer's website

https://www.shsc.nhs.uk/working-us (Opens in a new tab)

For questions about the job, contact:

Deputy Ward Manager

Meg Ashton

Meg.Ashton@shsc.nhs.uk

01142261505

Date posted

19 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

Depending on experience pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

457-25-6998069

Job locations

Michael Carlisle Centre - Nether Edge

Michael Carlisle Centre, 75 Osborne Road

Sheffield

S11 9BF


Supporting documents

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