Job summary
As a Senior Recovery Worker, you will have support from the Multi-Disciplinary team of Nurses, Social Workers, Pharmacists and Doctors.
With support you will assist in completing crisis assessments and offering 72-hour follow ups. This includes providing timely, focused interventions for those who present with urgent needs which are impacting on their mental health and using solution focused interventions to address pertinent issues including social stressors and individual, timely coping strategies.
Although it is not essential that you have experience of working with people with needs such as mental health problems and learning difficulties, we do ask that you have a wide range of life experiences. You will have the desire and passion to improve the quality of life for people in all aspects of their lives which may have been disrupted by ill-health.
Main duties of the job
The Senior Recovery Worker will:
o Provide telephone-based support to users and carers who require support, often when they are in crisis and distressed.o Act as second person when completing a crisis assessment, with specific focus on social aspects of a patient's life.o Complete referrals to relevant agencies/services.o Deliver timely and specific mental health interventions as part of the 72 hour follow up off after a crisis assessment.o Use active listening and basic counselling skills.o Where appropriate will liaise with other mental health staff, for example, the caller's allocated clinician.o Adhere to all Trust policies with regard to Information Technology, confidentiality etc.o Assist in the design and implementation of service development projects within the service as required.o Attend meetings in which service developments are planned and discussed.o Participate in continually evaluating their own practice and the effectiveness of the service.o Participate in evaluating how users and carers perceive the service they have received from the service.o contribute to the development and maintenance of the highest standards, through active participation in both mandatory and supplementary training.o maintain the highest standards of clinical record keeping and report writing in accordance with Trust policies and procedures and relevant professional codes of practice.
About us
At SHSC, we prioritise the well-being and safety of both our service users and employees. It is our policy and a condition of employment that all employees must join the DBS Update Service. This service carries an annual fee, which employees are responsible for paying up front. However, employees may claim this cost back through the Trust's Employee Expenses Reimbursement Policy. For those requiring a Basic DBS check, it is necessary to register for a DBS Online Account.
Job description
Job responsibilities
Providing support to service users and the team in To work in co-production with clients and other members of the team, providing personalized, collaborative care plans. These will emphasize recovery, social inclusion, vocational rehabilitation and promote good physical health and wellbeing. Alongside other professionals, to assist in planning and implementing focused and timely interventions for individuals. To develop creative and flexible ways of working and strong links and partnerships with local providers for the benefit of service users. To empower and involve service users in the design of their own care and in the delivery of this and the wider service provision. To empower and involve service users in the design and delivery of their own care within the service and in the wider service provision. To use creative ways of engagement and forming professional working relationships. To offer a flexible service, which supports service users in times of distress or mental health relapse, involving relevant others where necessary, and increasing support on a reviewable basis. To ensure that when functioning as a lone worker the appropriate lone worker guidance is adhered to. Provide accurate, legible and complete information consistent with legal and organizational requirements as appropriate.
Job description
Job responsibilities
Providing support to service users and the team in To work in co-production with clients and other members of the team, providing personalized, collaborative care plans. These will emphasize recovery, social inclusion, vocational rehabilitation and promote good physical health and wellbeing. Alongside other professionals, to assist in planning and implementing focused and timely interventions for individuals. To develop creative and flexible ways of working and strong links and partnerships with local providers for the benefit of service users. To empower and involve service users in the design of their own care and in the delivery of this and the wider service provision. To empower and involve service users in the design and delivery of their own care within the service and in the wider service provision. To use creative ways of engagement and forming professional working relationships. To offer a flexible service, which supports service users in times of distress or mental health relapse, involving relevant others where necessary, and increasing support on a reviewable basis. To ensure that when functioning as a lone worker the appropriate lone worker guidance is adhered to. Provide accurate, legible and complete information consistent with legal and organizational requirements as appropriate.
Person Specification
training and qualifications
Essential
- NVQ level 3 in mental health or equivalent experience in mental health setting
Desirable
- working in a Mental health community setting
skills and knowlage
Essential
- Knowledge of treatments and interventions used in mental health services
- Ability to clearly communicate complex, sensitive information to patients, carers and colleagues.
- Ability to plan & priorities own time/workload effectively
- Knowledge/understanding of the signs, symptoms and effects of mental health problems
- Ability to develop/co-produce individual collaborative care plans to meet the assessed needs
Desirable
- Knowledge of community mental health services in Sheffield
- Well developed IT skills including competent use of Microsoft Office, and the use of electronic patient record system
Experiance
Essential
- Experience and understanding of working within a multidisciplinary Team
Desirable
- Experience of working in a community mental health setting and/or experience of mental health services as a user, carer, or volunteer
- Experience of working with individuals with mental health difficulties, who have complexities such as Substance misuse, Domestic Violence, Forensic History,
Other
Essential
- Ability to work with a recovery focused approach
- A commitment to develop own skills and knowledge
- Ability to use and understand the principles of reflective practice.
- Consistently displays empathic and respectful attitude.
- Experience of and skills in working with autonomy using own initiative
- Ability to work well as part of a busy team
Desirable
Person Specification
training and qualifications
Essential
- NVQ level 3 in mental health or equivalent experience in mental health setting
Desirable
- working in a Mental health community setting
skills and knowlage
Essential
- Knowledge of treatments and interventions used in mental health services
- Ability to clearly communicate complex, sensitive information to patients, carers and colleagues.
- Ability to plan & priorities own time/workload effectively
- Knowledge/understanding of the signs, symptoms and effects of mental health problems
- Ability to develop/co-produce individual collaborative care plans to meet the assessed needs
Desirable
- Knowledge of community mental health services in Sheffield
- Well developed IT skills including competent use of Microsoft Office, and the use of electronic patient record system
Experiance
Essential
- Experience and understanding of working within a multidisciplinary Team
Desirable
- Experience of working in a community mental health setting and/or experience of mental health services as a user, carer, or volunteer
- Experience of working with individuals with mental health difficulties, who have complexities such as Substance misuse, Domestic Violence, Forensic History,
Other
Essential
- Ability to work with a recovery focused approach
- A commitment to develop own skills and knowledge
- Ability to use and understand the principles of reflective practice.
- Consistently displays empathic and respectful attitude.
- Experience of and skills in working with autonomy using own initiative
- Ability to work well as part of a busy team
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
