Perinatal Mental Health Clinical Administrator

Sheffield Health and Social Care NHS Foundation Trust

This job is now closed

Job summary

This is an exciting opportunity to join the specialist Perinatal mental health team as a clinical administrator. The post holder will be a core member of the Perinatal administration team providing comprehensive, effective, timely and efficient administrative support. Working within policies and procedures, the post holder will manage their own workload and operate on their own initiative, seeking advice/support if required. There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills.

Main duties of the job

The main duties of the role would be towork effectively as part of an administration team ensuring all electronically held information is accessible for team members by using a range of Microsoft packages including, word, excel, outlook and electronic patient record systems. To undertake general administrative tasks and be an essential part of the duty system which would include but not limited to liaison with other services, our service users and team members via a number of communication methods.

About us

At SHSC, we prioritise the well-being and safety of both our service users and employees. It is our policy and a condition of employment that all employees must join the DBS Update Service. This service carries an annual fee, which employees are responsible for paying up front. However, employees may claim this cost back through the Trust's Employee Expenses Reimbursement Policy. For those requiring a Basic DBS check, it is necessary to register for a DBS Online Account.

Date posted

07 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per anum

Contract

Permanent

Working pattern

Full-time

Reference number

457-24-6864408

Job locations

Argyll House

8 Williamson Road

Sheffield

S11 9AR

Job description

Job responsibilities

Work effectively as part of an administration team.

Managing incoming referrals into the service and coordinating with the duty and admin team.

Ensure that all electronically held information is maintained in such a way that it is accessible to all relevant team members. Set up appropriate electronic filing systems to support this, ensuring filing systems and databases are kept up to date.

To accurately collate and input data and produce statistics as and when required.

To maintain diaries, arrange or re-arrange appointments, meetings etc. as required exchanging verbal, electronic and written information with patients, staff and carers.

To take minutes of meetings reflecting outcomes and actions as and when required, including preparation and distribution of agenda and minutes.

To prepare patient reports/correspondence.

To undertake general office procedures including photocopying, filing and the distribution of mail as require including prescriptions.

To complete Audio Transcription

To implement and update office systems/procedures as required, in collaboration with the team.

To be responsible for answering and fielding telephone calls appropriately from a wide variety of sources where there may be barriers to understanding.

To record telephone messages accurately and act promptly if urgent responses are needed.

To work effectively as part of a team to provide cover for other administration staff when required and to be flexible regarding working hours to meet the needs of the service.

To maintain strict confidentiality in all aspects of work in line with Trust policies and Data Protection Act

To plan/organise work using own initiative within set departmental parameters.

To be able to manage challenging conversations particularly with service users with the support of the team.

Where required to provide additional support for team members with agreed reasonable work adjustments.

Ordering and receiving supplies via NHS supplies online ordering system and non-stock requisitions.

To work flexibly from base at Argyll House or home depending on demands and duties, complying with Trust policy.

To provide Band 4 cover at times of absence such as to compile MDT lists and distribute as appropriate and record outcome.

To book interpreters and/or transcription for assessments and appointment for the clinical team.

To undertake any additional duties as appropriate and delegated by the Senior Clinical Admin