Job summary
Business Support Assistant, Band 2 - Learning Disabilities, Based at Firshill Rise, Sheffield S4
Working 22.5 hours over 3 days per week 9am - 5pm
This is an exciting time to join our service as we are currently in the process of developing our service and ways of working. We're looking for someone who is enthusiastic, flexible, hardworking and motivated to contribute to our developing Business Support service.
In return we'll offer you a varied job, you'll be part of a well-established and supportive team which is made up of multi-disciplinary professionals such as Nursing, Psychology, Physiotherapy, Occupational Therapy, Speech and Language, Psychiatry and Business Support.
You'll also have opportunities for training and personal development, which we're keen to support. The Learning Disabilities service offers health support to adults who have a Learning Disability who live in Sheffield, we support a fabulous range of people from a really diverse background and although it can occasionally be challenging, no two days are the same.
The Business Support Team is well valued within Learning Disabilities, and we work alongside a highly specialist team to provide a great service.
Main duties of the job
The role of Business Support Assistant will be part of the team who provide a high quality administrative service for staff within Learning Disabilities.
We'd expect you to have some good administration skills, like meeting people, and you should be able to produce work to a high standard.
Our work is client focused , so a good understanding of confidentiality for both service users and staff is important to us.
You should also be able to communicate effectively with a wide range of people and professionals and be able to take and relay messages accurately.
It's expected that you'll work Wednesday - Friday 9 am - 5pm as you'll be needed to provide cover for the reception desk and telephones between these times. The role will be based at Firshill Rise, which is a purpose-built building in the North of Sheffield. We're close to transport links, and have on-site parking.
About us
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Job description
Job responsibilities
To act as first point of contact for visitors to Firshill Rise.
To provide administrative and clerical support to the Learning Disability Service.
Please see attached job description and person spec for full details.
Job description
Job responsibilities
To act as first point of contact for visitors to Firshill Rise.
To provide administrative and clerical support to the Learning Disability Service.
Please see attached job description and person spec for full details.
Person Specification
Knowledge
Essential
- Good Verbal and written communication skills including the ability to communicate with a wide variety of people
- Good understanding around confidentiality and data protection issues with regards to both clients and staff
- ability to produce documentation to a high standard
Desirable
- To be aware of support needs and be able to ask for support when needed
- Ability to operate and access patient information systems
- To have previous experience of working in an office environment
training and qualifications
Essential
- GCSE Maths and English Grade A-C or equivalent
Desirable
- Good standard of general education
- Willingness to undertake additional training for the role
Experience
Essential
- Experience of using Microsoft Office packages including outlook and word
- Experience in an administrative role
- Ability to work as part of a team
- Experience at dealing with carers, members of the public and other professionals, face to face and over the phone
Desirable
- Experience in NHS or similar role
other
Essential
- Positive approach to people with a learning disability
- flexible and enthusiastic
- Capable of working as a team member
- Able to contribute to and work with good practice guidelines
Person Specification
Knowledge
Essential
- Good Verbal and written communication skills including the ability to communicate with a wide variety of people
- Good understanding around confidentiality and data protection issues with regards to both clients and staff
- ability to produce documentation to a high standard
Desirable
- To be aware of support needs and be able to ask for support when needed
- Ability to operate and access patient information systems
- To have previous experience of working in an office environment
training and qualifications
Essential
- GCSE Maths and English Grade A-C or equivalent
Desirable
- Good standard of general education
- Willingness to undertake additional training for the role
Experience
Essential
- Experience of using Microsoft Office packages including outlook and word
- Experience in an administrative role
- Ability to work as part of a team
- Experience at dealing with carers, members of the public and other professionals, face to face and over the phone
Desirable
- Experience in NHS or similar role
other
Essential
- Positive approach to people with a learning disability
- flexible and enthusiastic
- Capable of working as a team member
- Able to contribute to and work with good practice guidelines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
