Job responsibilities
Values:The Trust is a major employer and provider of services. We are committed to recruiting people who fit our organisational values. These are:- Respect - we listen to others, valuing their views and contributions.- Compassion - we show empathy and kindness to others so they feelsupported, understood and safe.- Partnership - we engage with others based on equality andcollaboration.- Accountability - we are open and transparent, acting with honesty andintegrity, accepting responsibility for outcomes.- Fairness - we ensure equal access to opportunity, support andservices.- Ambition - we are committed to making a difference and helping to fulfilaspirations and hopes of our Service users and staff. Job purpose
Job purposeTo provide and maintain a high standard within the Ward Environment insupport of good quality patient careTo provide and maintain a high standard of cleanliness on the Ward.To prepare and provide a ward catering service.
General requirements1. To cooperate with the Senior Housekeeper and work as part of a team.2. To undertake other duties as may be delegated by the SeniorHousekeeper and/or Ward Manager.
Principal dutiesSupporting Patient Care3. In undertaking day to day cleaning duties within patient areas, to monitorfor signs of deterioration of patient hygiene and day to day living skills andadvise staff accordingly.4. Together with Nursing Staff undertake day to day cleaning duties withinpatient areas, seek cooperation of and to encourage patients to maintainappropriate self care needs and levels of responsibility for the tidiness ofbedroom areas.5. To ensure that meals are provided on a day to day basis in line with thestandard Ward menus, ensuring that patient choice and preferences areaccommodated.6. To undertake day to day interactions with patients, relatives and visitors in a professional manner as a member of the Ward Team.
Ward Environment7. To ensure all waste and dry linen is quickly and securely removed from the immediate Ward environment in line with operational policies/procedures.8. To ensure the delivery of clean linen is secured and appropriately stored.9. To ensure appropriate linen supplies are available and provided to patientson a day to day basis, identifying shortfalls and taking necessary action toaddress.10.To ensure that the dining facilities are well presented and laid out, insupport of good patient experience and that beverage areas aremaintained at all times in terms of provisions and cleanliness.
Ward Cleanliness11.To provide for the full range of general cleaning of all areas within theWard, following work schedules and procedures.12.To ensure products, equipment and materials are used appropriately andin the correct manner to ensure safe cleaning and the best results.13.Monitor the use of cleaning materials and store items. To ensure adequatestock levels remain available, identifying the need to re-stock with theSenior Housekeeper.14.As and when indicated or required to respond to immediate need to cleanidentified areas reprioritising effectively pre planned duties.15.To ensure relevant and appropriate records are maintained in relation tocleaning schedules and to enable the ongoing monitoring of the service.
Catering Services16.In compliance with menus, the preparation, cooking of patients meals.17.To ensure that existing arrangements to identify and promote daily menus and patient choices are adhered to.18.To ensure that food and beverages are presented and servedappropriately for the benefit of patients.19.To ensure that food items are prepared, and made available to patients inline with the Trust policies and procedures relating to monitoring oftemperature, cooking times and quality control.20.To ensure required provisions are available on a day to day basis in linewith agreed menus and day to day needs/requests.21.To ensure that all food items are appropriately and safely receivedaccounted for and stored within designated facilities in line Trustprocedures.22.To ensure relevant and appropriate records are maintained in relation tokitchen cleanliness, temperature monitoring and stock control to enableongoing service monitoring.
Health & Safety23.To carry out duties having due regard for Food Hygiene, Health and Safetyand COSHH (Control of Substances Hazardous to Health) legislation.24.To ensure existing arrangements for the safe storage, removal anddisposal of household and clinical waste are maintained and followed.25.To adhere to existing arrangements for monitoring of water temperature toprevent the development of legionella bacteria within the Ward.26.Promptly report all defects, breakages and incidents relating to the workarea.27.To be aware of the Wards Personal Safety Plan and apply in day-to-daypractice.28.To attend training and retraining sessions regarding Food Hygiene, Health and Safety and Fire, etc.29.To participate in arrangements for supervision, and personal development reviews.
Job description reviewThis is not an exhaustive list of duties and responsibilities and indiscussion with the manager the postholder may be required toundertake other duties which fall within the Banding of the post. The jobdescription will be reviewed regularly in the light of changing servicerequirements and any such changes will be discussed with the postholder.The post holder should be comfortable in the use of computer technology,have basic keyboard skills and have the ability to use email.
All employees are expected to observe the following:Equal opportunities and dignity at work statement of intentThe Trust is a major employer and provider of services. We are committed tobuilding a workforce which reflects the diversity of and meets the needs of thelocal community.We oppose all forms of discrimination on legal and moral grounds, andrecognise that discrimination creates barriers to achieving equality foreveryone.The Trust is committed to making equality of opportunity and fair treatment areality whereby an individual can seek, obtain and continue employmentwithout unfair discrimination.As an equal opportunities employer, we will ensure that all job applicants andemployees receive fair and equal treatment and will not be disadvantaged byunjustified conditions or requirements.The Trusts Equal Opportunities and Dignity at Work Policy underpins theTrusts commitment to achieve equality and fairness at work and to ensurethat individuals or groups are not unfairly discriminated against.We are committed to improving our practice through signing up to initiativessuch as Stonewall Champions, the Disability Standard/Disability Confidentand Mindful Employer.Safeguarding children and adultsThe Trust is committed to safeguarding and promoting the welfare of children,young people (anyone under the age of 18) and adults. It expects all staff,volunteers and contracted staff to share this commitment and act in such away that safeguards and promotes the health and well being of children,young people and adults.Staff must ensure that they are familiar with the signs and symptoms of abuseand know what to do if any such concerns are raised.Staff are expected to know about and follow the Trusts safeguarding childrenand safeguarding adult policies which can be found on the Trust intranet, andparticipate in related mandatory/statutory training.Risk managementStaff should be aware of the principles of risk management and adoptappropriate practice to reduce the risk to themselves and others. In particular,staff should observe the Trusts Risk Management Strategy, Risk, Incident &Serious Incident reporting and management policies, Health & Safetyregulations and the risk management training requirements for all staff.Infection prevention and controlStaff are expected to comply with the Trusts Infection Prevention & Controlpolicies and conduct themselves in such a manner as to minimise the risk ofcausing healthcare associated infections
