Job summary
Are you committed to continuous improvement? Do you have senior leadership experience that will support change? Are you confident in working in complex environments? Are you a compassionate and dynamic leader? If so, we have an exciting opportunity to join #teamSHSC as our Head of Service for our clinical directorates. The post holder will initially work in our Rehabilitation and Specialist Directorate, rotating to the Acute and Community Directorate. You will operationally lead the delivery of high-quality mental health care to the communities of Sheffield.
There is no better time to join Sheffield Health and Social Care as we progress through our ambitious journey of improvement and transformation. This successful candidate will be an integral leader as part of this journey and will be supported as a member of the directorate leadership team. This is a highly valued and rewarding role, with opportunities to improve the delivery of care, through system collaboration and partnership.
Main duties of the job
The post holder will join a directorate leadership structure and will have close working relationships with the Clinical Director, and Head of Nursing, as well as Psychology and Allied Health Professional leaders. The post holder will hold core responsibility for the performance and operation of the Directorate and will work with other senior leaders to ensure alignment of priorities, supporting innovation and the delivery of high-quality care, efficiency, and effective resource management.
The post holder will provide leadership to colleagues and partners through a collaborative, visionary, and motivational approach. They will provide clarity to deliver against our strategic priorities and live our values.
As a senior leader the successful candidate will address complex and occasionally contentious matters; and will be expected to show personal resilience and lead in a way that helps colleagues to address and resolve difficulties with positivity.
Our clinical Directorates contains a diverse portfolio of community and inpatient services. Each service line is led by a General Manager, who reports to the Head of Service. Partnerships are critical to the role as these relationships will be key to safe and effective service deliver now and in the future. The post holder will support the Senior Head of Service to work in partnership with and advise the Local Authorities and other system stakeholders and partners on service-specific issues.
About us
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds, and all have expertise and stories to share.
It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Job description
Job responsibilities
The Head of Service will:
- Be responsible for the leadership & operational management of all aspects of service performance & for defined services.
- Be visible & lead the strategic development of the services.
- Be responsible for achieving high standards of clinical governance; high operational performance; sound financial management; and improving productivity.
- Effectively manage & hold to account for delivery the directorate senior multi-professional management team.
- Be responsible for the directorate culture, developing a climate which fosters clear lines of responsibility & accountability and effective multi disciplinary working.
- Ensure effective and sound governance and financial management systems are in place and fully operational across all service areas to assure the effective management of public resource in line with commissioned requirements.
- Ensure genuine partnerships with service users & carers / families & other statutory and non-statutory organisations / groups are in place to continue to transformation and develop services as required.
- Work as part of the wider senior operational and clinical leadership structure for SHSC services, taking responsibility for overall effectiveness and capacity in services to meet clinical demand.
- Deputise / Act on behalf of the Senior Head of Service and Executive Director of Operations as required.
- Take responsibility and accountability for the annual NHS & Social Care Budget of circa £40 million and staffing of circa 750 WTEs
Job description
Job responsibilities
The Head of Service will:
- Be responsible for the leadership & operational management of all aspects of service performance & for defined services.
- Be visible & lead the strategic development of the services.
- Be responsible for achieving high standards of clinical governance; high operational performance; sound financial management; and improving productivity.
- Effectively manage & hold to account for delivery the directorate senior multi-professional management team.
- Be responsible for the directorate culture, developing a climate which fosters clear lines of responsibility & accountability and effective multi disciplinary working.
- Ensure effective and sound governance and financial management systems are in place and fully operational across all service areas to assure the effective management of public resource in line with commissioned requirements.
- Ensure genuine partnerships with service users & carers / families & other statutory and non-statutory organisations / groups are in place to continue to transformation and develop services as required.
- Work as part of the wider senior operational and clinical leadership structure for SHSC services, taking responsibility for overall effectiveness and capacity in services to meet clinical demand.
- Deputise / Act on behalf of the Senior Head of Service and Executive Director of Operations as required.
- Take responsibility and accountability for the annual NHS & Social Care Budget of circa £40 million and staffing of circa 750 WTEs
Person Specification
Knowledge & Skills
Essential
- Positive interpersonal skills with highly developed communication skills.
- Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources (verbal, written and numerical)
- The ability to communicate clearly and effectively to a wide diverse audience, both verbally and through written reports. oDriven/passionate believes he/she can make a difference
- Driven/passionate believes he/she can make a difference
- Ability to work when there are competing demands and use resources effectively
- Educated to degree level or equivalent
- Recognised management qualification or equivalent experience
- Evidence of continued professional development
Desirable
- Educated to Masters degree level or equivalent
- Professional qualification i.e. RMN, SW, Psychology, AHP
Training & Qualifications
Essential
- Knowledge of current NHS / Social Care policies and legislation related to mental health
- Knowledge of relevant governance & regulatory requirements.
- Ability to set clear targets, motivate staff and delegate appropriately
- Information Management & Technology
Experience
Essential
- Significant experience of managing multiple services within a mental health service
- Working successfully with senior clinical professionals and leading multi professional teams within mental health
- Expressing complex issues effectively verbally and in writing
- Experience of managing complex change within mental health services
- Sound financial management
- Setting and delivering a strategic vision
- Workforce planning & staff management and development
Desirable
- Experience of innovative service provision
Other
Essential
- Ability to lead across organisational boundaries within and beyond the South Yorkshire ICB.
Person Specification
Knowledge & Skills
Essential
- Positive interpersonal skills with highly developed communication skills.
- Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources (verbal, written and numerical)
- The ability to communicate clearly and effectively to a wide diverse audience, both verbally and through written reports. oDriven/passionate believes he/she can make a difference
- Driven/passionate believes he/she can make a difference
- Ability to work when there are competing demands and use resources effectively
- Educated to degree level or equivalent
- Recognised management qualification or equivalent experience
- Evidence of continued professional development
Desirable
- Educated to Masters degree level or equivalent
- Professional qualification i.e. RMN, SW, Psychology, AHP
Training & Qualifications
Essential
- Knowledge of current NHS / Social Care policies and legislation related to mental health
- Knowledge of relevant governance & regulatory requirements.
- Ability to set clear targets, motivate staff and delegate appropriately
- Information Management & Technology
Experience
Essential
- Significant experience of managing multiple services within a mental health service
- Working successfully with senior clinical professionals and leading multi professional teams within mental health
- Expressing complex issues effectively verbally and in writing
- Experience of managing complex change within mental health services
- Sound financial management
- Setting and delivering a strategic vision
- Workforce planning & staff management and development
Desirable
- Experience of innovative service provision
Other
Essential
- Ability to lead across organisational boundaries within and beyond the South Yorkshire ICB.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
