Job summary
Here at Sheffield Health and Social Care (SHSC) we are looking to appoint a Programme Manager within the Programme Management Office (PMO) on a fixed term basis for 2 years to manage the implementation of the Clinical and Social Care strategy.
Accountable to the Programme Senior Responsible Owner, the postholder will work as part of a dynamic integrated leadership programme board and lead a multi-disciplinary programme team to implement the strategy and the associated workstreams, projects and change initiatives.
The strategy is focused on the high quality care we want to provide; care that is evidence led, trauma informed, strengths based and person centred. Each of the these form the basis of the programme workstreams. Working with the Workstream Leads, the post holder will ensure the programme is effectively planned, managed and implemented.
This is an exciting role, and it is the first time SHSC has had a Clinical and Social Care strategy. The reason why we have developed one now is simple, we want everything we do to be led by providing the best specialist care to all the people we work with. Come join us and help make this a reality.
Main duties of the job
In particular the post holder will:
- Provide programme and project management expertise to the workstream leads to support delivery
- Draft high quality co-produced programme plans
- Effectively manage issues and risks and where appropriate escalate to ensure proactive resolution
- Contribute to the development of key performance indicators for the successful assessment of project and workstream success
- Liaise with other Programme Managers across SHSC Transformation programmes of work to ensure clarity of care pathways, programme deliverables and dependencies.
Liaise with other strategic developments across the region to ensure good alignment/fit for the broader benefits of the people of Sheffield.
About us
What is it that makes our Trust such a special place to work?
Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
It's important that you feel supported in your role, that the people who you work with are as passionate as you are and we work hard to ensure that everyone's health and wellbeing is taken care of.
We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Job description
Job responsibilities
Programme and Project Management
- Manage the definition and delivery of the Clinical and Social Care Strategy transformation programme using MSP principles
- Provide project management expertise to the workstream leads promoting successful delivery
- Work with workstream leads, colleagues, partner organisations, service users, their carers and families to ensure co-production in terms of scope, planning, design and the delivery workstreams / projects within the programme
- Support the delivery of projects to a high standard and in a cost effective manner
- Manage risks and issues, acting as a point of escalation for the workstream leads within the programme and providing / promoting proactive resolution
- Coordinate the production of and maintain all project documentation and associated project plans
- Work with members of the project team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions
- Manage the delivery of benefits and track realisation of project/programme
- Provide coordination of and participation in relevant internal and external working groups and provide project advice, expertise and support where requested
- Responsible for the planning and organisation of events/meetings to agreed project standards.
- Forge close working relationships across SHSC and beyond to facilitate effective programme delivery
Communication
- Communicate highly complex, sensitive, and contentious information to wide range of audiences, with appreciation of the challenges and inequalities faced by people using our services.
- Support the development and delivery of communications plans to support engagement
- Work flexibly to support the effective engagement and relationships that deliver change
Financial and Physical Resources
- Provide regular reporting on the targeting of resources and monitoring their implementation from a value for money perspective
- Provide management of all aspects of project budgets
- Evaluate project delivery against financial recovery/savings plans through the provision of high quality project analysis.
People Management
- Where required, take responsibility for the coordination of training, development and recruitment activity across the project/implementation teams
Information Management
- Draft reports that summarise issues, appraise outcomes and provide updates on progress
- Collate, as required, qualitative and quantitative information and make appropriate analysis to enable robust business cases to be developed that will contribute to the development of project products
- Analyse, interpret and present data to highlight issues, risks and to support decision making
- Provide improvements to current management information, analysing, reporting and suggesting procedures to enhance decision making processes.
Research and Development
- Contribute to the development of key performance indicators for the successful assessment of individual and work stream success; and
- Delegate aspects of Research and Development activities, collating information, analysing and reporting findings.
Planning and Organisation
- Contribute, where required, to the strategic planning of new projects, identifying interdependencies across projects/functions, potential impacts on wider organisations, resource requirements and building in contingency and adjustments where necessary
- Contribute to short, medium and long term business plans, achieving quality outcomes
- Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes.
Policy and Service Development
- Contribute to the review and development of existing information management systems
- Contribute, where required, to the development of policies and procedures.
General
The post holder will:
- Ensure the principles of openness, transparency and candour are observed and upheld in all working practices
- The post holder will have, or acquire through training provided, the appropriate level of safeguarding and knowledge, skills and practice required for the post.
Job description
Job responsibilities
Programme and Project Management
- Manage the definition and delivery of the Clinical and Social Care Strategy transformation programme using MSP principles
- Provide project management expertise to the workstream leads promoting successful delivery
- Work with workstream leads, colleagues, partner organisations, service users, their carers and families to ensure co-production in terms of scope, planning, design and the delivery workstreams / projects within the programme
- Support the delivery of projects to a high standard and in a cost effective manner
- Manage risks and issues, acting as a point of escalation for the workstream leads within the programme and providing / promoting proactive resolution
- Coordinate the production of and maintain all project documentation and associated project plans
- Work with members of the project team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions
- Manage the delivery of benefits and track realisation of project/programme
- Provide coordination of and participation in relevant internal and external working groups and provide project advice, expertise and support where requested
- Responsible for the planning and organisation of events/meetings to agreed project standards.
- Forge close working relationships across SHSC and beyond to facilitate effective programme delivery
Communication
- Communicate highly complex, sensitive, and contentious information to wide range of audiences, with appreciation of the challenges and inequalities faced by people using our services.
- Support the development and delivery of communications plans to support engagement
- Work flexibly to support the effective engagement and relationships that deliver change
Financial and Physical Resources
- Provide regular reporting on the targeting of resources and monitoring their implementation from a value for money perspective
- Provide management of all aspects of project budgets
- Evaluate project delivery against financial recovery/savings plans through the provision of high quality project analysis.
People Management
- Where required, take responsibility for the coordination of training, development and recruitment activity across the project/implementation teams
Information Management
- Draft reports that summarise issues, appraise outcomes and provide updates on progress
- Collate, as required, qualitative and quantitative information and make appropriate analysis to enable robust business cases to be developed that will contribute to the development of project products
- Analyse, interpret and present data to highlight issues, risks and to support decision making
- Provide improvements to current management information, analysing, reporting and suggesting procedures to enhance decision making processes.
Research and Development
- Contribute to the development of key performance indicators for the successful assessment of individual and work stream success; and
- Delegate aspects of Research and Development activities, collating information, analysing and reporting findings.
Planning and Organisation
- Contribute, where required, to the strategic planning of new projects, identifying interdependencies across projects/functions, potential impacts on wider organisations, resource requirements and building in contingency and adjustments where necessary
- Contribute to short, medium and long term business plans, achieving quality outcomes
- Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes.
Policy and Service Development
- Contribute to the review and development of existing information management systems
- Contribute, where required, to the development of policies and procedures.
General
The post holder will:
- Ensure the principles of openness, transparency and candour are observed and upheld in all working practices
- The post holder will have, or acquire through training provided, the appropriate level of safeguarding and knowledge, skills and practice required for the post.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience of working at a senior level in a Health/Social Care related area
- Evidence of continuing professional development.
Experience
Essential
- Project or change management experience
- Programme Management experience
- Experience of relevant service management /leadership
Desirable
- Contract/ SLA monitoring
- Work with citizens, service users and carers in partnership or co production
Knowledge and skills
Essential
- An understanding of NHS, social care and VCSE issues relating to mental health
- Experience of project principles and techniques, including experience of using methodologies such as Prince 2 and/or Managing Successful Programmes.
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
- Professional, calm and efficient manner
- Effective organiser, influencer and networker
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals
- Must be able to interpret and translate highly complex, sensitive or contentious information; and present this information to large and influential groups.
- Ability to negotiate with senior stakeholders on difficult and controversial issues and manage the successful resolution conflicting opinions
- Negotiate on difficult and controversial issues including performance and change
- Problem solving skills and ability to respond to sudden unexpected demands.
- Strategic thinking; ability to anticipate and resolve problems before they arise.
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Ability to analyse complex facts and situations and develop a range of options.
- Ability to communicate effectively with a stakeholders from a range of backgrounds
Desirable
- Knowledge of Agile project management methodologies
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience of working at a senior level in a Health/Social Care related area
- Evidence of continuing professional development.
Experience
Essential
- Project or change management experience
- Programme Management experience
- Experience of relevant service management /leadership
Desirable
- Contract/ SLA monitoring
- Work with citizens, service users and carers in partnership or co production
Knowledge and skills
Essential
- An understanding of NHS, social care and VCSE issues relating to mental health
- Experience of project principles and techniques, including experience of using methodologies such as Prince 2 and/or Managing Successful Programmes.
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
- Professional, calm and efficient manner
- Effective organiser, influencer and networker
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals
- Must be able to interpret and translate highly complex, sensitive or contentious information; and present this information to large and influential groups.
- Ability to negotiate with senior stakeholders on difficult and controversial issues and manage the successful resolution conflicting opinions
- Negotiate on difficult and controversial issues including performance and change
- Problem solving skills and ability to respond to sudden unexpected demands.
- Strategic thinking; ability to anticipate and resolve problems before they arise.
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Ability to analyse complex facts and situations and develop a range of options.
- Ability to communicate effectively with a stakeholders from a range of backgrounds
Desirable
- Knowledge of Agile project management methodologies
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
