Network & Communications Specialist

Sheffield Health and Social Care NHS Foundation Trust

Information:

This job is now closed

Job summary

IMST Directorate

Network & Communications Specialist

Salary: Band 7 £41,659 - £47,672 pa (dependent on experience)

Location: Wardsend Road

Hours: 37.5

We are recruiting for a skilled, enthusiastic and forward-thinking Network & Communications Specialist for the directorate of Information Management, Systems & Technology (IMST) which sits within the portfolio of the Executive Director of Finance at Sheffield Health and Social Care.

We provide the day-to-day operations and services including informatics, clinical information systems, programme / project management services and ICT across the Trust.

We also oversee the Trust's Digital Transformation Strategy.

Main duties of the job

As a technical leader in the IMST Department, you would be responsible for:

  • Line managing the Network & Telephony team
  • Identifying, planning and costing future developments including upgrades to the IT network and telephony Infrastructure.
  • Leading on the delivery of technical solutions
  • Continually maintaining and improving the trusts underlying network and telephony Infrastructure
  • Supporting the Senior Management Team with developing IT technical strategies

Essential skills and experience include:

  • Managing and developing a network/voice team
  • Network technologies including routing protocols (OSPF, EIGRP), VLANs, ACL, VPN, and Ethernet technologies
  • Supporting and troubleshooting VoIP technologies
  • Supporting Next Generation Firewalls
  • Managing and supporting technical projects
  • Cisco CCNA/CCNP certifications or similar experience
  • Excellent verbal and written communication skills
  • Network monitoring and capacity management
  • Knowledge of ITIL processes i.e., Change, Incident and Problem Management

Desirable:

  • Experience in deploying and maintaining Cisco ACI/Nexus and Aruba Wireless/Wired Technologies
  • Other networking protocols such as BGP, VRRP and HSRP
  • Supplier management
  • Writing and delivering business cases

This role provides an exciting opportunity to shape the implementation and maintenance of new technologies such as Cisco ACI and the deployment of new wired, wireless and VoIP solutions which will improve the underlying infrastructure of the trust.

About us

Benefits Include:

  • Wagestream - instant access to wages, savings, track your earnings and independent financial advice
  • Holiday - 27 days p.a. rising with length of service
  • Flexible working - flexitime, compressed hours and leave for taking care of loved ones
  • Workplace wellbeing - free, confidential counselling, guidance and various support
  • Career development - ongoing learning and training opportunities
  • Physiotherapy - speeding up the process to be your best following an injury, muscle or joint pain
  • Coaching - professional development by learning from someone else or sharing your skills
  • Recognition - Annual recognition and achievement awards, come together and celebrate colleagues with 30 years' service
  • Career break - support to take a career break
  • Discounts - access to several discounts and money-saving offers
  • Chaplains - multi-faith chaplains at the trust
  • Free Parking
  • Transave - Savings and loans offered by a non-profit credit union

Date posted

05 September 2022

Pay scheme

Agenda for change

Band

Band 7

Salary

£41,659 to £47,672 a year pa (dependent on experience)

Contract

Permanent

Working pattern

Full-time

Reference number

457-22-4542459

Job locations

Wardsend Road

45 Wardsend Road North

Sheffield

S6 1LX


Job description

Job responsibilities

To inform IM&T Senior Management Team of appropriate changes intechnology, subsequently shaping, influencing and contributing to bothmedium and long term IM&T strategy, policy and planning. The IM&Tstrategies will have an impactful presence across the organisationimplementing changes to ways of working, cost efficiency, succinct and newIM&T service models.To provide leadership and line management to a 3rd Line Infrastructure(Network & Telephony) Team within ICT Services.To ensure that all appropriate ICT Infrastructure, services and systems, arehighly available and fit for purpose; this delivered through best practice ICT management and disciplines.To be responsible for the safe use of equipment, installation and/or repair and maintenance of software.

To lead on and provide specialist technical advice, expertise and directionacross a range of complex, continually changing ICT technologies and ITpriorities and projects. Adjusting formulation and modifying work programmes as required.To create strategies and manage large and complex ICT technical projects,including major implementations and significant technical upgrades, which will support multiple IM&T Transformational Programmes and ultimately the overall IM&T strategy.

Job description

Job responsibilities

To inform IM&T Senior Management Team of appropriate changes intechnology, subsequently shaping, influencing and contributing to bothmedium and long term IM&T strategy, policy and planning. The IM&Tstrategies will have an impactful presence across the organisationimplementing changes to ways of working, cost efficiency, succinct and newIM&T service models.To provide leadership and line management to a 3rd Line Infrastructure(Network & Telephony) Team within ICT Services.To ensure that all appropriate ICT Infrastructure, services and systems, arehighly available and fit for purpose; this delivered through best practice ICT management and disciplines.To be responsible for the safe use of equipment, installation and/or repair and maintenance of software.

To lead on and provide specialist technical advice, expertise and directionacross a range of complex, continually changing ICT technologies and ITpriorities and projects. Adjusting formulation and modifying work programmes as required.To create strategies and manage large and complex ICT technical projects,including major implementations and significant technical upgrades, which will support multiple IM&T Transformational Programmes and ultimately the overall IM&T strategy.

Person Specification

Qualifications

Essential

  • Educated to Degree Level in an appropriate IT discipline, or equivalent, relevant experience
  • Professional technical accreditations in a discipline relevant to the technical team being managed such as Cisco CCNA/CCNP, Aruba & Fortinet

Desirable

  • Project Management qualification in PRINCE2
  • Information Technology Infrastructure Library (ITIL) Foundation level qualified

Experience

Essential

  • Depth of 3rd Line technical skills & experience across a breadth of technical disciplines, gained through a combination of practical hands on experience and specialist technical training
  • Experienced in working within an ICT Department of an established, medium sized organisation
  • Experienced in driving transformational change and service improvements whilst maintaining operational service delivery.
  • Previous experience working in a network line management role.
  • Experience in Supplier management, working closely other NHS organisations and non-IM&T staff to successfully deliver technical projects
  • Experience of configuring, managing and monitoring network switches, firewalls and other critical IT Infrastructure
  • Experience of managing and maintaining VoIP systems

Desirable

  • Experience of working within IT for the NHS or wider healthcare community
  • Understanding of Information Governance and IT policies and procedures within a NHS environment
  • Experience in managing Cisco Application Centric Infrastructure (ACI)

Knowledge and Skills

Essential

  • Excellent communication skills with the ability to communicate at all levels of the organisation.
  • Able to work independently and as part of a team
  • Able to prioritise and organise own work and that of team members, ensuring this is completed in an accurate and timely manner.
  • Able to deal with sensitive or confidential information appropriately at all times
  • Able to demonstrate expertise in complex technical areas, conveying concepts, options and issues in a manner that facilitates understanding amongst colleagues, including those with a non-technical background.
  • Able to undertake complex audits of ICT Infrastructure, record results, interpret them and report outcomes accurately.
  • Excellent "generic technology" problem solving skills; ability to adopt an analytical approach to problem solving often in highly complex situations

Desirable

  • Practical experience in project management
  • Practical experience in planning and resource management
  • Able to write effective business cases which demonstrate value to the Trust achieved through investment in digital technology and ICT infrastructure.
Person Specification

Qualifications

Essential

  • Educated to Degree Level in an appropriate IT discipline, or equivalent, relevant experience
  • Professional technical accreditations in a discipline relevant to the technical team being managed such as Cisco CCNA/CCNP, Aruba & Fortinet

Desirable

  • Project Management qualification in PRINCE2
  • Information Technology Infrastructure Library (ITIL) Foundation level qualified

Experience

Essential

  • Depth of 3rd Line technical skills & experience across a breadth of technical disciplines, gained through a combination of practical hands on experience and specialist technical training
  • Experienced in working within an ICT Department of an established, medium sized organisation
  • Experienced in driving transformational change and service improvements whilst maintaining operational service delivery.
  • Previous experience working in a network line management role.
  • Experience in Supplier management, working closely other NHS organisations and non-IM&T staff to successfully deliver technical projects
  • Experience of configuring, managing and monitoring network switches, firewalls and other critical IT Infrastructure
  • Experience of managing and maintaining VoIP systems

Desirable

  • Experience of working within IT for the NHS or wider healthcare community
  • Understanding of Information Governance and IT policies and procedures within a NHS environment
  • Experience in managing Cisco Application Centric Infrastructure (ACI)

Knowledge and Skills

Essential

  • Excellent communication skills with the ability to communicate at all levels of the organisation.
  • Able to work independently and as part of a team
  • Able to prioritise and organise own work and that of team members, ensuring this is completed in an accurate and timely manner.
  • Able to deal with sensitive or confidential information appropriately at all times
  • Able to demonstrate expertise in complex technical areas, conveying concepts, options and issues in a manner that facilitates understanding amongst colleagues, including those with a non-technical background.
  • Able to undertake complex audits of ICT Infrastructure, record results, interpret them and report outcomes accurately.
  • Excellent "generic technology" problem solving skills; ability to adopt an analytical approach to problem solving often in highly complex situations

Desirable

  • Practical experience in project management
  • Practical experience in planning and resource management
  • Able to write effective business cases which demonstrate value to the Trust achieved through investment in digital technology and ICT infrastructure.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Health and Social Care NHS Foundation Trust

Address

Wardsend Road

45 Wardsend Road North

Sheffield

S6 1LX


Employer's website

https://www.shsc.nhs.uk/working-us (Opens in a new tab)

Employer details

Employer name

Sheffield Health and Social Care NHS Foundation Trust

Address

Wardsend Road

45 Wardsend Road North

Sheffield

S6 1LX


Employer's website

https://www.shsc.nhs.uk/working-us (Opens in a new tab)

For questions about the job, contact:

Assistant Deputy Director of Services & Operations

Adam Handley

Adam.Handley@shsc.nhs.uk

01143050770

Date posted

05 September 2022

Pay scheme

Agenda for change

Band

Band 7

Salary

£41,659 to £47,672 a year pa (dependent on experience)

Contract

Permanent

Working pattern

Full-time

Reference number

457-22-4542459

Job locations

Wardsend Road

45 Wardsend Road North

Sheffield

S6 1LX


Supporting documents

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