North London NHS Foundation Trust

Service Manager - SAMH CMHT and Care Home Liaison

The closing date is 15 July 2025

Job summary

We are seeking a dynamic, forward thinking and compassionate service manager to provide operational and managerial leadership to the Camden and Isington Services for Ageing and Mental Health (SAMH) CMHTs and Care Home Liaison Teams.

Services for Older Adults in North London Foundation Trust are undergoing widespread, innovative transformation. Services for Ageing and Mental Health in Camden and Islington and are acting as a template for how services should be delivered across the Trust. This role will support services for older adults during the transformation and implementation process, to ensure that services offer access for service users to mental health assessment and care, specialist physical health support and access to relevant non statutory organisations.

The successful applicant will be responsible for the operation and development of the services, including management of staff and business planning. These services provide specialist support to primary care colleagues so that more people with complex mental health problems, including co-morbidities, can be managed in primary care, rather than being seen in secondary care services.

Main duties of the job

The successful applicant will be responsible for the operational management of a group of community services (Camden SAMH CMHT, Islington SAMH CMHT and the Care Home Liaison Team in the boroughs of Camden and Islington) ensuring the delivery of high-quality services to service users and carers within policies and joint frameworks agreed by the Trust and relevant partners.

The postholder will ensure that the allocation and deployment of resources are managed and supervised efficiently and effectively in accordance with the agreed priorities and standards within the team's operational policy. The postholder has overall responsibility for the management and development of community mental health services for older people in the area covered by the post and for developing working partnerships with internal and external stakeholders in order to meet the needs of service users and their carers.

About us

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:

  1. We will provide consistently high-quality care closer to home.
  2. With our partners in North London and each borough we will ensure equity of outcome for all
  3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
  4. We will be more effective as an organisation by pioneering research, quality improvement and technology.

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Details

Date posted

03 July 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

Depending on experience Dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

455-NLFT-0211

Job locations

1st Floor, Peckwater Centre

6, Peckwater Street

London

NW5 2TX


Job description

Job responsibilities

The role involves leading conversations and decision making across organisational and team boundaries. The successful applicantwill provide clinical and operational leadership to a busy pathway working alongside the other leaders to ensure that we develop and deliver a high-quality service that always has service users at its heart.

The successful applicant will oversee to the day to day running of the services and all pathways and drive the clinical leadership in Services for Ageing and Mental Health across the boroughs of Camden and Islington. The focus is ensuring effective flow, retention of specialisms and supporting patients holistically.

The successful applicant will lead on complex clinical decision making for referrals and support individuals to navigate through the locality teams to receive the right care at the right time via effective joint decision making and regular consultation across the locality teams.

Job description

Job responsibilities

The role involves leading conversations and decision making across organisational and team boundaries. The successful applicantwill provide clinical and operational leadership to a busy pathway working alongside the other leaders to ensure that we develop and deliver a high-quality service that always has service users at its heart.

The successful applicant will oversee to the day to day running of the services and all pathways and drive the clinical leadership in Services for Ageing and Mental Health across the boroughs of Camden and Islington. The focus is ensuring effective flow, retention of specialisms and supporting patients holistically.

The successful applicant will lead on complex clinical decision making for referrals and support individuals to navigate through the locality teams to receive the right care at the right time via effective joint decision making and regular consultation across the locality teams.

Person Specification

Qualifications/Registrations

Essential

  • Educated to degree level or equivalent level professional qualification of equivalent experience
  • Master's degree in relevant field or equivalent experience
  • Evidence of recent and on-going academic study and/or CPD
  • Level 2 Safeguarding Vulnerable Adults certificate
  • Level 2 Safeguarding Children certificate

Desirable

  • Management qualification
  • Current registration with a professional body

Skills/Abilities

Essential

  • People management
  • Financial management skills
  • Ability to provide written reports and analysis of key service areas
  • Knowledge and practical experience of Quality Improvement methodologies
  • Ability to establish systems to analyse performance activity and implement remedial actions in order to meet key targets
  • Competent using computers and keyboards for entering personally generated data, generating, and responding to emails, conducting web searches, storing data, and retrieving data

Experience/Knowledge

Essential

  • Substantial management experience in a senior capacity managing the provision of care for people with mental health or substance misuse issues in an in-patient or community care setting
  • Experience of working in mental health services for older adults.
  • Demonstrable understanding and experience of developing, implementing, and monitoring an integrated governance processes including risk and performance management and assessing/planning care needs
  • Demonstrable and extensive experience of managing and leading others in a clinical/team setting

Personal Qualities

Essential

  • Compassionate leader - approachable, visible, and open to learn
  • Ability to work within teams and manage own workload
  • Can demonstrate clinical curiosity
  • Demonstrates a can-do attitude
  • Development of oneself and those around you
Person Specification

Qualifications/Registrations

Essential

  • Educated to degree level or equivalent level professional qualification of equivalent experience
  • Master's degree in relevant field or equivalent experience
  • Evidence of recent and on-going academic study and/or CPD
  • Level 2 Safeguarding Vulnerable Adults certificate
  • Level 2 Safeguarding Children certificate

Desirable

  • Management qualification
  • Current registration with a professional body

Skills/Abilities

Essential

  • People management
  • Financial management skills
  • Ability to provide written reports and analysis of key service areas
  • Knowledge and practical experience of Quality Improvement methodologies
  • Ability to establish systems to analyse performance activity and implement remedial actions in order to meet key targets
  • Competent using computers and keyboards for entering personally generated data, generating, and responding to emails, conducting web searches, storing data, and retrieving data

Experience/Knowledge

Essential

  • Substantial management experience in a senior capacity managing the provision of care for people with mental health or substance misuse issues in an in-patient or community care setting
  • Experience of working in mental health services for older adults.
  • Demonstrable understanding and experience of developing, implementing, and monitoring an integrated governance processes including risk and performance management and assessing/planning care needs
  • Demonstrable and extensive experience of managing and leading others in a clinical/team setting

Personal Qualities

Essential

  • Compassionate leader - approachable, visible, and open to learn
  • Ability to work within teams and manage own workload
  • Can demonstrate clinical curiosity
  • Demonstrates a can-do attitude
  • Development of oneself and those around you

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North London NHS Foundation Trust

Address

1st Floor, Peckwater Centre

6, Peckwater Street

London

NW5 2TX


Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North London NHS Foundation Trust

Address

1st Floor, Peckwater Centre

6, Peckwater Street

London

NW5 2TX


Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Interim Head of Service - SAMH

Stephen Godfrey

stephen.godfrey1@nhs.net

02087023022

Details

Date posted

03 July 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

Depending on experience Dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

455-NLFT-0211

Job locations

1st Floor, Peckwater Centre

6, Peckwater Street

London

NW5 2TX


Supporting documents

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