Job summary
We are seeking a passionate and experienced Digital Trainer to join our Digital Transformation Team. This role plays a critical part in the successful rollout and ongoing optimisation of the Rio Electronic Patient Record (EPR) system and other clinical and non-clinical digital tools across the organisation.
You will design, deliver, and evaluate training programmes to ensure our workforce is confident, competent, and empowered to use digital systems effectively, safely, and in alignment with clinical workflows.
Main duties of the job
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Develop and deliver structured training for Rio EPR and associated digital systems (e.g. clinical documentation, referrals, dashboards, patient pathways).
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Provide face-to-face, remote, and e-learning sessions to diverse user groups, including clinicians, administrative staff, and new starters.
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Create and maintain user-friendly training materials, guides, and quick reference tools.
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Collaborate with system leads, clinical champions, and the IM&T team to understand training needs and tailor content accordingly.
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Support new system implementations and upgrades by preparing and delivering go-live training and floorwalking support.
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Evaluate training effectiveness and capture user feedback to continuously improve content and delivery.
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Act as a digital ambassador, supporting digital maturity across the Trust and promoting adoption of best practice.
About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
- We will provide consistently high-quality care closer to home.
- With our partners in North London and each borough we will ensure equity of outcome for all
- We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
- We will be more effective as an organisation by pioneering research, quality improvement and technology.
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job description
Job responsibilities
Essential:
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Experience in delivering system training within a healthcare, public sector, or large organisational setting.
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Strong understanding of Electronic Patient Record systems ideally Rio.
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Excellent presentation and communication skills.
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Ability to simplify technical information for non-technical audiences.
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Strong interpersonal and engagement skills able to build relationships and inspire confidence.
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Comfortable working in clinical environments and engaging with a wide range of users.
Desirable:
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NHS experience, especially in mental health or community settings.
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Experience with e-learning tools (e.g. Articulate, Moodle).
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Knowledge of project and change management principles (e.g. PRINCE2, Agile).
This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.
Job description
Job responsibilities
Essential:
-
Experience in delivering system training within a healthcare, public sector, or large organisational setting.
-
Strong understanding of Electronic Patient Record systems ideally Rio.
-
Excellent presentation and communication skills.
-
Ability to simplify technical information for non-technical audiences.
-
Strong interpersonal and engagement skills able to build relationships and inspire confidence.
-
Comfortable working in clinical environments and engaging with a wide range of users.
Desirable:
-
NHS experience, especially in mental health or community settings.
-
Experience with e-learning tools (e.g. Articulate, Moodle).
-
Knowledge of project and change management principles (e.g. PRINCE2, Agile).
This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.
Person Specification
app form
Essential
essential
Essential
app form
Essential
Presentation
Essential
Person Specification
app form
Essential
essential
Essential
app form
Essential
Presentation
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
