Peer Support Work Coordinator

Job description

Job responsibilities

3.1 Financial responsibility

Behave honestly and responsibly in all matters relating to trust property.

3.2 Responsibility for Human Resources

Not applicable

3.3 Responsibility for Administration

Document the care you provide in line with the Trusts policy. Communicate clearly and responsively with colleagues via email, telephone, etc. Ensure Peer Workers time is accounted for and used effectively.

3.4 Responsibility for IT and Digital Systems/Services

Use IT equipment appropriately and effectively to complete tasks relevant to your role.

4. Clinical Responsibilities

Model personal responsibility, self-awareness, self-belief, self-advocacy and hope by sharing your own recovery story to inspire confidence in service users. Establish a trusting, supportive and respectful relationship with service users. Share coping, self-help and self-management techniques within the peer relationship. Support service users to identify and overcome fears and within a relationship of empathy, trust and honesty, challenge negative self-talk. Facilitate access to community groups and networks that enable service users to participate in community activities. Accompany service users, if appropriate, to appointments/meetings of their choice and perform a range of practical tasks, aligned to recovery goals. Ensure that service users recovery goals and preferences for care are heard by their team and integrated into care plans where appropriate. Work in a way that acknowledges the varied personal, social, cultural and emotional needs of the individual. Use your creativity, personal experience and relevant training in deciding on the approach and interventions required when working with a service user. Provide professional mentoring for service users in Expert by Experience roles.

5. Operational Responsibilities

Help the Peer Support Workers organise their time and workload effectively. Monitor the wellbeing and performance of your Peer Workers closely to ensure they are well supported and delivering effective care. Work with clinical teams and service managers to develop a strategy for the integration of Peer Work across the service. Act as a positive role model showing professional and caring attitudes and behaviour towards other multi-disciplinary team members, service users and carers. Demonstrate the value of lived experience to your colleagues through your work. Represent the forensic lived experience workforce at meetings and events. Attend clinical review meetings to feedback progress, setbacks and reflections on individuals in your care. Work alongside other team members in promoting and enabling a recovery focused culture. Be positive, compassionate, honest and respectful. Engage in peer mentoring and group supervision with the peer workforce.

6. Policy / Service Development

Support the service to develop new or existing policies and procedures in collaboration with managers and other clinicians.

7. Research And Development

Provide occasional input into ongoing research projects conducted by the trust as a consultant, drawing on your lived experience.

8. General

All staff are responsible for the continual compliance with CQC standards and outcomes.

The postholder must be aware of, and work in line with, the Trusts Safeguarding Adults and Children procedures.

9. Personal Development

Participate in regular supervision and in the Trusts appraisal process in accordance with good practice guidelines and Trust policy. Complete all mandatory training required by your role. Speak to your supervisor about any training needs you feel you have, to enable them to support your development.

All staff are required to be appraised by their line managers at least once a year at a personal development review meeting where progress made over the last year is discussed and agreed. Focus on the following years departmental and personal objectives will be identified, discussed and agreed. Where necessary, help and support will be provided and development opportunities agreed in line with service provision and the knowledge and skills competency framework.

Person Specification

Experience

Essential

• Lived Experience of Mental Illness
• Experience of peer support work

Desirable

• Lived Experience of Section

Skills

Essential

• Evidence of professional & organisational skills

Presentation

Essential

• Ability to communicate effectively in writing & in-person

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North London NHS Foundation Trust

Address

Chase Farm Hospital

127 The Ridgeway

Enfield

EN2 8JL

Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)