Job summary
Business Administration Apprenticeship
Throughout the duration of this role, the postholder will be required to enrol onto and complete the Business Admin Level 3 Apprenticeship. This programme will be completed within working hours in which allocated study time will be agreed with the line manager of the postholder. The apprenticeship will run for 15-18 months with the postholder gaining a Level 3 Nationally recognised apprenticeship qualification.
- Apprenticeship Programme Overview
The programme has been structured around three key themes of learning to support learners develop their knowledge and skills in a logical manner:
- Core Business and Administration
- Supporting Business Performance
- Project Management
2. Eligibility
The programme will be delivered fully remote through the support of an external training provider using a blended learning approach, combining face-to-face tutorials with online learning resources and support.
To be eligible for this apprenticeship, the postholder must meet the following criteria.
- Be eligible to work in the UK and / or have a visa valid for the full duration of the apprenticeship.
- Be a UK / EU resident for the past 3 years.
- Not be over experienced in the same field as the apprenticeship.
- Not have any prior qualifications equivalent or exceeding the apprenticeship.
- Have already obtained or be willing to work towards Functional Skills Level 2.
- Not be in any other government funded programmes, such as University.
Main duties of the job
Alongside completing the Business Administraion Apprenticeship, the successful candidate will work closely within the multi-disciplinary ward and admin team, ensuring that effective and efficient administration support is provided. This will include monitoring and reporting on ward compliance, sending discharge correspondance to GP's, minuting meetings and ensuring information on ward noticeaboards is up to date and relevant.
You must be dedicated, reliable, proactive, and a flexible individual who is assertive and take the initiative in anticipating the needs of their teams.
You should be able to work autonomously as well as part of a team. Along with being able to demonstrate good verbal and written communication skills.
It is essential that you have experience in using Excel along with good attention to detail.
About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.Our Five-Year Strategy:
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We will provide consistently high-quality care closer to home.
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With our partners in North London and each borough we will ensure equity of outcome for all
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We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
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We will be more effective as an organisation by pioneering research, quality improvement and technology.
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job description
Job responsibilities
The post holder will provide an effective and efficient administrative service to the Inpatient Service within the Hospital Division.
The postholder will need to demonstrate a high level of prioritising and organisational skills and be able to use initiative to develop office support systems as required, and to organise their own workload to meet Trust and local requirements, adjusting priorities as necessary in negotiation with the department and administration managers.
The job will involve liaison between colleagues at all levels, both inside and outside the Trust, as well as with service users and carers.
The postholder will be expected to identify threats to the service offered to service users or to the Trust and to contribute to improving systems and processes.
All administrative staff are expected to support the reception function when required by providing excellent customer service at all times.
please refer to attached Job Description for futher details.
Job description
Job responsibilities
The post holder will provide an effective and efficient administrative service to the Inpatient Service within the Hospital Division.
The postholder will need to demonstrate a high level of prioritising and organisational skills and be able to use initiative to develop office support systems as required, and to organise their own workload to meet Trust and local requirements, adjusting priorities as necessary in negotiation with the department and administration managers.
The job will involve liaison between colleagues at all levels, both inside and outside the Trust, as well as with service users and carers.
The postholder will be expected to identify threats to the service offered to service users or to the Trust and to contribute to improving systems and processes.
All administrative staff are expected to support the reception function when required by providing excellent customer service at all times.
please refer to attached Job Description for futher details.
Person Specification
Qualifications
Essential
- Evidence of good general education
- Interest in continuing professional development
Skills/Abilities
Essential
- Use of MS Office software, to include Excel, Outlook and PowerPoint
- Able to demonstrate advanced communication skills; both verbally and in writing
- ability to allocate work systematically and prioritise workload
- Able to work on own initiative and be proactive in problem solving
- Able to act appropriately in a challenging environment
Desirable
- Accurate entry and retrieval of information on database systems.
Experience/Knowledge
Essential
- An understanding of the organisation's Equal Opportunity Policy
Desirable
- Experience in an administrative role
- Understanding of the needs of mental health service users
- Experience of servicing/minuting meetings.
- An understanding of relevant legislation e.g. Health and Safety, Data Protection, Confidentiality
Personal Qualities
Essential
- To be able to reflect the Trust values
Person Specification
Qualifications
Essential
- Evidence of good general education
- Interest in continuing professional development
Skills/Abilities
Essential
- Use of MS Office software, to include Excel, Outlook and PowerPoint
- Able to demonstrate advanced communication skills; both verbally and in writing
- ability to allocate work systematically and prioritise workload
- Able to work on own initiative and be proactive in problem solving
- Able to act appropriately in a challenging environment
Desirable
- Accurate entry and retrieval of information on database systems.
Experience/Knowledge
Essential
- An understanding of the organisation's Equal Opportunity Policy
Desirable
- Experience in an administrative role
- Understanding of the needs of mental health service users
- Experience of servicing/minuting meetings.
- An understanding of relevant legislation e.g. Health and Safety, Data Protection, Confidentiality
Personal Qualities
Essential
- To be able to reflect the Trust values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
