Job summary
At the North London NHS Foundation Trust, Quality Improvement is at the heart of the strategic aims within our five-year strategy and we have ambitions to become a centre of excellence with the development of a QI academy.
The purpose of NLFT's QI team is to support the successful delivery of the QI strategy which includes the Brilliant Basics programme as well as localised improvement initiatives, which drives sustainable improvements in quality, patient care, efficiencies, and reduced variation. The QI team provides leadership, advice, support, and training and coaching for QI throughout the Trust.
The post holder will provide leadership, advice and coaching to QI practitioners based in the services. The post holder will also provide critical support and challenge to the clinical services to deliver, scale up and spread small changes tested in teams.
Main duties of the job
- To provide leadership and improvement expertise for specific QI initiatives including the application of continuous improvement methodology at multiple levels
- To manage and support initiatives that fall within the Trust's portfolio of high priority QI areas including the Brilliant Basics programme
- To act as an internal organisational expert on the use of data and measurement for improvement
- To provide specific support to QI leads in the services
- To support the development and deployment of the QI strategy, supporting the Deputy Director for Quality Improvement
- To act as a member of the Trust's internal expert resource for teaching improvement science
- To represent the Trust QI Programme at internal and external events
About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.Our Five-Year Strategy:
1.We will provide consistently high-quality care closer to home.
2.With our partners in North London and each borough we will ensure equity of outcome for all
3.We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
4.We will be more effective as an organisation by pioneering research, quality improvement and technology.
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job description
Job responsibilities
Please refer to the attached job description and person specification for further information about this role
Job description
Job responsibilities
Please refer to the attached job description and person specification for further information about this role
Person Specification
Qualifications
Essential
- Educated to post graduate degree level or equivalent experience
- QSIR, Lean, Six-Sigma, Model for Improvement (MFI) or other continuous improvement related qualification or equivalent experience.
Desirable
Previous Experience
Essential
- Previous experience of working in complex and multi-professional organisations
- Experience of applying continuous improvement methodology at multiple levels within an organisation.
- Previous experience of working with senior management
- Previous experience of bringing innovation and new ideas to practice
- Experience of managing and/or supervising others
Desirable
- Experience leading audits
- Experience of Co-production
Knowledge
Essential
- Principles of audit and evaluation
- Management of change
- Principles of continuous improvement
- An awareness of national health policy
- Highly developed specialist knowledge of continuous improvement underpinned by theory and experience. This includes the use of data analysis.
Skills, abilities and attributes
Essential
- Ability to provide and receive highly complex, sensitive and contentious information; agreement or co-operation required.
- To persuade senior managers of the importance of the initiative/programme, to negotiate with and motivate on project delivery, including linking in with other initiatives.
- Ability to make formal presentations to large groups.
- Ability to work comfortably both autonomously and collaboratively with others
- High level and professional verbal and written communication and presentation skills
- Ability to engage, inspire, enthuse, motivate, and develop others
- Ability to facilitate the direct involvement of service users or to incorporate their views into processes
Person Specification
Qualifications
Essential
- Educated to post graduate degree level or equivalent experience
- QSIR, Lean, Six-Sigma, Model for Improvement (MFI) or other continuous improvement related qualification or equivalent experience.
Desirable
Previous Experience
Essential
- Previous experience of working in complex and multi-professional organisations
- Experience of applying continuous improvement methodology at multiple levels within an organisation.
- Previous experience of working with senior management
- Previous experience of bringing innovation and new ideas to practice
- Experience of managing and/or supervising others
Desirable
- Experience leading audits
- Experience of Co-production
Knowledge
Essential
- Principles of audit and evaluation
- Management of change
- Principles of continuous improvement
- An awareness of national health policy
- Highly developed specialist knowledge of continuous improvement underpinned by theory and experience. This includes the use of data analysis.
Skills, abilities and attributes
Essential
- Ability to provide and receive highly complex, sensitive and contentious information; agreement or co-operation required.
- To persuade senior managers of the importance of the initiative/programme, to negotiate with and motivate on project delivery, including linking in with other initiatives.
- Ability to make formal presentations to large groups.
- Ability to work comfortably both autonomously and collaboratively with others
- High level and professional verbal and written communication and presentation skills
- Ability to engage, inspire, enthuse, motivate, and develop others
- Ability to facilitate the direct involvement of service users or to incorporate their views into processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
