Administrative Support Worker (Part Time)

Camden and Islington NHS Foundation Trust

This job is now closed

Job summary

Better Lives is a substance misuse service delivering treatment to residents in Islington. Camden and Islington Trust are the Lead Providers working in partnership with Humankind. This model of treatment was coproduced with our service users who are an integral part of our commitment to service users outcomes.

This is an exciting new way to deliver treatment to people who require treatment for substance misuse issue and whilst offering support to their family and carers. The model has several pathways from shared care in primary care settings to working with the criminal justice pathways to support those in need into the wider treatment model. We deliver a day programme and are committed to supporting our service users through their recovery journey and helping them to further support them into the community to build up their recovery capital to give them the best opportunity for successful outcomes.

Main duties of the job

We are looking for a part-time administrative support worker to join one of our Better Lives Substance Misuse Teams. The role will involve working Thursday and Friday and may occasionally include some evenings. The ideal candidates will have a flexible approach to work, work calmly under pressure, show keen attention to detail and have an interest in the work carried out by the services

About us

The partnership betweenBarnet, Enfield and Haringey Mental Health NHS Trust (BEH)andCamden and Islington NHS Foundation Trust (C&I)is going from strength to strength since it was originally established in 2021 forming theNorth London Mental Health Partnership.

In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Enfield and Harringay Trust and Camden and Islington Trust. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

By coming to work at Camden and Islington NHS Foundation Trust you will be joining a Trust with a national reputation for research, where services recognise that research underpins its commitment to providing high quality and innovative clinical care.

As an applicant for this role, you are urged to demonstrate within your supporting statement a combination of evidence that reflects your competence to meet the job specification and provide examples of how C&I values are an integral part of the way you have and will continue to deliver service.

Date posted

16 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,948 to £29,468 a year Per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

455-CANDI-1029

Job locations

Better Lives

309 Grays Inn Road

London

WC1X 8QS

Job description

Job responsibilities

The main area of responsibility will be covering reception and answering calls. So, we need someone with a proven record in customer skills and able to prioritise and work under pressure. We work with vulnerable clients suffering substance misuse and sometimes also mental health issues so an empathy for this client group is very important. We will offer support to the candidate and this will allow them an opportunity to gain understanding and learn more about substance misuse issues. Experience of minute taking, and data work would be beneficial but not essential.

Job description

Job responsibilities

Person Specification

Experience

Essential

Involvement in team meetings

Desirable

Experience of minute taking

Understanding of needs of vulnerable client group

Essential

Understanding

Desirable

Empathy

Experience

Essential

Experience of working in a busy reception

Desirable

Reception experience

Experience

Essential

Ability to work under pressure

Person Specification

Experience

Essential

Involvement in team meetings

Desirable

Experience of minute taking

Understanding of needs of vulnerable client group

Essential

Understanding

Desirable

Empathy

Experience

Essential

Experience of working in a busy reception

Desirable

Reception experience

Experience

Essential

Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information