Job summary
An opportunity has arisen for enthusiastic, experienced administrators to join our friendly and supportive admin team as part of the Talking Therapies Service at Bradford District Care Foundation Trust.
The post will involve providing admin support to supportclinicians in the delivery of care to the communities of Bradford, Airedale and Craven who require support for mild to moderate mental health conditions.
The main duties of the role will involve handling telephone and email enquiries from service users and professionals and the management of our waiting lists.
The successful candidate will need to be self-motivated and have a flexible approach to work. Excellent IT and typing skills and anawareness of confidential issues is essential.
Closing date: 06/06/2025
Shortlisting date: 09/06/2025
Interview date: TBC
Main duties of the job
You will need to demonstrate good organisational skills, work well within a team yet also be able to work independently. Goodinterpersonal skills and to be committed to providing a high standard of service.
The ideal candidate will have strong administrative skills; in particular the use of Microsoft packages such as Word, Excel, and Outlook. The successful candidate would benefit from experience in managing competing priorities and conflicting demands.
Good communication skills are essential. The post holder will be able to build stronginternal relationships with the clinical teams we support and other colleagues.
Previous applicants need not apply
This position is not eligible for sponsorship set by theHome Office and the skilled worker visa occupation list.
If you are currently a visa holder and your visa status expires, we may be required to terminate your employment in compliance with immigration regulations.
About us
Everything we do is underpinned by our core values: -
We Care - We act with respect and empathy, and always value difference
We Listen - We understand people's views and respond to their individual needs
We Deliver - We develop and provide excellent services and support our partners
We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :
Increase mileage rates for > 3500
A wide range of health and wellbeing support packages
A range of internal and external development and learning opportunities
Plus many more.
We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.
BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.
The Trust reserves the right to close this position early if a significant number of applications are received.
Job description
Job responsibilities
Please read the attached Job description and person specification for more details about this role.
Right to Work in the UK
Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.
Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.
As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly
Job description
Job responsibilities
Please read the attached Job description and person specification for more details about this role.
Right to Work in the UK
Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.
Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.
As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly
Person Specification
Qualifications
Essential
- GCSE English or equivalent - Grade C or above.
Desirable
- OCR (RSA) lll Typing/Word Processing or equivalent. ECDL (working towards).
Experience
Essential
- Experience in dealing with staff at all levels and with members of the public
Desirable
- Experience of working in Mental Health/Talking Therapies services
Knowledge
Essential
- Knowledge and competence in the use of Microsoft Word, Excel, Outlook, PowerPoint and Database packages
Skills
Essential
- Numerate and Literate
- Ability to respond to new and changing situations
- Ability to follow simple and complex instructions
- Ability to meet deadlines and manage time effectively
- Excellent organisation skills
- Effective written and verbal communication skills
- Ability to prioritise workload and work on own initiative whilst recognising limitations
- Ability to maintain confidentiality
- Must be willing to participate in any relevant training identified in order to develop skills required to carry out duties
Desirable
- Ability to use the telephone in a clear, precise and polite manner
- Ability to adapt to new computer packages
- Typing skills
Attitude/Approach
Essential
- Ability to demonstrate confidentiality and trustworthiness
- A willingness to be flexible
- Ability to juggle many priorities at one time, whilst remaining calm
- Sensitive to the needs of others and able to work as part of a team
- Confident, approachable and able to work under pressure
- Ability to adapt to change
- Highly motivated and reliable
Person Specification
Qualifications
Essential
- GCSE English or equivalent - Grade C or above.
Desirable
- OCR (RSA) lll Typing/Word Processing or equivalent. ECDL (working towards).
Experience
Essential
- Experience in dealing with staff at all levels and with members of the public
Desirable
- Experience of working in Mental Health/Talking Therapies services
Knowledge
Essential
- Knowledge and competence in the use of Microsoft Word, Excel, Outlook, PowerPoint and Database packages
Skills
Essential
- Numerate and Literate
- Ability to respond to new and changing situations
- Ability to follow simple and complex instructions
- Ability to meet deadlines and manage time effectively
- Excellent organisation skills
- Effective written and verbal communication skills
- Ability to prioritise workload and work on own initiative whilst recognising limitations
- Ability to maintain confidentiality
- Must be willing to participate in any relevant training identified in order to develop skills required to carry out duties
Desirable
- Ability to use the telephone in a clear, precise and polite manner
- Ability to adapt to new computer packages
- Typing skills
Attitude/Approach
Essential
- Ability to demonstrate confidentiality and trustworthiness
- A willingness to be flexible
- Ability to juggle many priorities at one time, whilst remaining calm
- Sensitive to the needs of others and able to work as part of a team
- Confident, approachable and able to work under pressure
- Ability to adapt to change
- Highly motivated and reliable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
