Job summary
Are you an administrator looking for a new role within a fast paced and multi-disciplined team?
If so the Children's Admin Hub could be the team for you. We are looking to appoint Administration Assistant / Receptionists to work within our administration team both within our Hub at New Mill and also supporting our Community & Mental Health Reception Sites. There will also be the a possibility of some working from home.
Bradford District Care NHS Foundation Trust's Administration Hubs are a multi-disciplined team of administrators dealing with enquiries from patients, service users, carers and clinicians.
As an Administration Assistant/Receptionist you will provide vital support to our clinical teams whilst maintaining front line contact with our patients and service users.
The role would be ideal for those with experience of patient and service user contact, an excellent telephone manner and a strong administration focus. Comprehensive training will be provided to the right person.
If you would like hear more about our service please watch the below short video:
Closing Date- 22nd July 2024 (Please note if we receive a high level of applicants this advert may be closed earlier)
Shortlisting Date- 23rd July 2024
Interview Date- w/c 29th July 2024 or 5th August 2024 - TBC
Main duties of the job
Working with Admin Services (youtube.com)
Please note we have x1 position available.
The position is for 37.5 hours per week within our core hours of 8:30am - 5pm daily, however flexibility to these hours will be a requirement where reception cover is needed dependent on the needs of the service.
Hub Base: New Mill, Saltaire
Mental Health Reception Sites: Hillbrook & Fieldhead
Community Receptions Sites: Keighley, Canalside, Shipley, Hillside Bridge & Undercliffe (Health Centers)
Successful candidates will be required to travel
The Administration Assistant role will provide an efficient, effective and high-quality administrative support to health and social care professionals and service users/patients within a community based or district wide team.o Reception roles are within Community Health Centre or Hospital environmentso Ward Clerk roles are within Hospital ward environmentso Admin Hub roles are within admin office environments
About us
Everything we do is underpinned by our core values: -We Care - We act with respect and empathy, and always value differenceWe Listen - We understand people's views and respond to their individual needsWe Deliver - We develop and provide excellent services and support our partnersWe will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :Increase mileage rates for > 3500A wide range of health and wellbeing support packagesA range of internal and external development and learning opportunitiesPlus many more.We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.
The Trust reserves the right to close this position early if a significant number of applications are received.
Job description
Job responsibilities
Please read the attached Job description and the person specification for more details about this role.
Right to Work in the UKPrior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.
Job description
Job responsibilities
Please read the attached Job description and the person specification for more details about this role.
Right to Work in the UKPrior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.
Person Specification
Qualifications
Essential
- Level 2 Qualificationin relevant field or equivalent level of experience
Training
Essential
- willing to undertake training applicable to the role
Experience
Essential
- Data inputting experience
- experience of General office duties
- Experience of Call handling / Switch board
- customer service experience
Desirable
- Experience of working in a busy admin role
- experience of front of house customer facing
- Experience of dealing with petty cash
Knowledge
Essential
- Understanding confidentiality and how to maintain this
- Knowledge of office systems and processes
- Working Knowledge of microsoft office packages
- Knowledge of receiving visitors and signposting
- Knowledge of Receiving telephone calls and taking accurate messages
Skills
Essential
- Able to communicate well, verbally and written
- Numerate - to be able to undertake basic calculations/information
- Ability to prioritise workload and work on own initiative within procedures and with supervision
- Ability to work as part of a team, sharing knowledge and training
- Can demonstrate attention to detail
- Ability to use and maintain office systems
- Ability to word process documents and complete information accurately
Attitude/Approach
Essential
- To build rapport, engage and develop positive relationships
- Positive, motivated and enthusiastic
- Courteous and sensitive to others needs or feelings.
- Punctual and Professional.
- Flexible in approach to supporting colleagues and the service.
- To take responsibility for self.
Person Specification
Qualifications
Essential
- Level 2 Qualificationin relevant field or equivalent level of experience
Training
Essential
- willing to undertake training applicable to the role
Experience
Essential
- Data inputting experience
- experience of General office duties
- Experience of Call handling / Switch board
- customer service experience
Desirable
- Experience of working in a busy admin role
- experience of front of house customer facing
- Experience of dealing with petty cash
Knowledge
Essential
- Understanding confidentiality and how to maintain this
- Knowledge of office systems and processes
- Working Knowledge of microsoft office packages
- Knowledge of receiving visitors and signposting
- Knowledge of Receiving telephone calls and taking accurate messages
Skills
Essential
- Able to communicate well, verbally and written
- Numerate - to be able to undertake basic calculations/information
- Ability to prioritise workload and work on own initiative within procedures and with supervision
- Ability to work as part of a team, sharing knowledge and training
- Can demonstrate attention to detail
- Ability to use and maintain office systems
- Ability to word process documents and complete information accurately
Attitude/Approach
Essential
- To build rapport, engage and develop positive relationships
- Positive, motivated and enthusiastic
- Courteous and sensitive to others needs or feelings.
- Punctual and Professional.
- Flexible in approach to supporting colleagues and the service.
- To take responsibility for self.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
