Job summary
Do you have a passion for information and helping others? Are you interested in a career in library and information services?
This is a fantastic opportunity to join a supportive library team and gain valuable experience in a busy healthcare library environment. This fixed-term role, lasting until the end of August 2025, is perfect for someone looking to launch their career in libraries or information services.
Main duties of the job
- As part of the customer service team, you'll provide exceptional service to NHS staff, patients, and visitors, ensuring they can access the information they need.
- You'll assist librarians with a wide range of library duties, gaining valuable experience in all aspects of library operations.
- You'll play a key role in promoting library services and resources, raising awareness within the NHS Trust and encouraging their use.
- You'll oversee the health promotion reclassification project, ensuring the library's collection on this topic is organized and up-to-date.
About us
Everything we do is underpinned by our core values: -
We Care - We act with respect and empathy, and always value difference
We Listen - We understand people's views and respond to their individual needs
We Deliver - We develop and provide excellent services and support our partners
We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :
Increase mileage rates for > 3500
A wide range of health and wellbeing support packages
A range of internal and external development and learning opportunities
Plus many more.
We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.
BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.
The Trust reserves the right to close this position early if a significant number of applications are received.
Job description
Job responsibilities
Please read the attached Job description and person specification for further details about this role.
Job description
Job responsibilities
Please read the attached Job description and person specification for further details about this role.
Person Specification
Qualifications
Essential
- Minimum of three A levels
Desirable
- Good degree in any subject or equivalent
Experience
Essential
- Experience of delivering customer care.
- Proven ability to work effectively both alone and as part of a team.
- Experience of administration work.
Desirable
- Experience of working in a library/information environment.
- Marketing or communications experience.
Knowledge
Essential
- Familiarity with libraries (public, academic or specialised).
Desirable
- Knowledge of information resources for health.
- Understanding the role of NHS libraries
Skills
Essential
- Attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Excellent IT skills, including Microsoft applications and willingness to learn new IT applications.
- Excellent organisational skills and ability to prioritise workload.
Desirable
- Promotion of services or events via social media channels.
Attitude
Essential
- Intention to pursue a career in the library/information sector.
- Ability to remain calm under pressure.
Desirable
- Intention to undertake a postgraduate qualification in the library/information sector
Person Specification
Qualifications
Essential
- Minimum of three A levels
Desirable
- Good degree in any subject or equivalent
Experience
Essential
- Experience of delivering customer care.
- Proven ability to work effectively both alone and as part of a team.
- Experience of administration work.
Desirable
- Experience of working in a library/information environment.
- Marketing or communications experience.
Knowledge
Essential
- Familiarity with libraries (public, academic or specialised).
Desirable
- Knowledge of information resources for health.
- Understanding the role of NHS libraries
Skills
Essential
- Attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Excellent IT skills, including Microsoft applications and willingness to learn new IT applications.
- Excellent organisational skills and ability to prioritise workload.
Desirable
- Promotion of services or events via social media channels.
Attitude
Essential
- Intention to pursue a career in the library/information sector.
- Ability to remain calm under pressure.
Desirable
- Intention to undertake a postgraduate qualification in the library/information sector
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
