Staff Bank Fulfilment Administrator

Bradford District Care NHS Foundation Trust

This job is now closed

Job summary

***Permanent Role, Band 3, 34 hours per week, working 1 -2 days at New Mill Saltaire and 3 days at home***

An opportunity has arisen to join our enthusiastic Staff Bank team.

You will be joining a team that serves the Trust by supporting our clinical services to fill gaps in their permanent rotas. The Staff Bank Team is responsible for inducting new workers to the Staff Bank and then deploying them across all service areas and Trust locations. The position is offered on a full time/flexible/compressed hours basis.

You will have experience of delivering excellent customer service and be able to work in a busy office environment, meeting service fulfilment deadlines in an accurate and pro-active manner. An understanding of temporary staffing and/or previous experience of using rostering systems would be beneficial. As a member of this team you will be supported by the Staff Bank Team Leader and based within the Resourcing Team.

You will be expected to have excellent communication skills as you will be required to converse with both new and existing Bank Workers by telephone, email and in person. A lot of our work is completed using internal and external computer systems, so a good level of IT skills is beneficial however, system specific training will be provided.

Main duties of the job

Including but not limited to:

Supporting the Staff Bank Team Leader to resource bank workers and where possible fulfil booking requirements for temporary workers across the Trust
Supporting managers on the usage of the Rostering systems and bank module to ensure that effective demand management is identified, within Trust policies, safer staffing requirements and employment legislation frameworks
Supporting the Staff Bank Team Leader and Resourcing Manager to proactively market and promote the services of the Staff Bank through regular communication and engagement, internally and externally
Providing comprehensive planning, co-ordination and administrative support within the service
Providing basic advice to managers on the Bank service
Creating and maintaining working relationships with managers, bank workers and Managed Service Providers
Participating in regular marketing events to develop capacity within the Bank
Ensure timesheets, mileage claims and all relevant documentation is completed and accurately processed on a timely basis
Liaising with relevant departments to resolve pay and payment queries
Support in production of financial reports and management information as required
Support user access requests, queries and ad-hoc training
Undertake any activities commensurate with the role and function.

About us

Everything we do is underpinned by our core values: -

We Care - We act with respect and empathy, and always value difference

We Listen - We understand people's views and respond to their individual needs

We Deliver - We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :

Additional cost of living payments for bands 1 - 7

Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

Date posted

06 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working, Home or remote working, Compressed hours

Reference number

453-23-5712818

Job locations

New Mill

Victoria Road

Saltaire, Shipley

BD18 3LD

Job description

Job responsibilities

Bradford District Care NHS Foundation Trust can offer you access to excellent staff benefits via our Wellbeing@work team, the opportunity to further develop your skill set through continued professional development and training courses, NHS pay rates and Pension scheme auto enrollment, to name but a few.

Please read the attached Job description and person specification for more details about the role of Staff Bank Fulfilment Administrator.

Closing date: 22nd October 2023Interview Date: TBC

Job description

Job responsibilities

Please read the attached Job description and person specification for more details about the role of Staff Bank Fulfilment Administrator.

Closing date: 22nd October 2023Interview Date: TBC

Person Specification

Qualifications

Essential

GCSE or equivalent Maths and English
QCF level 3 or equivalent experience within a similar working environment

Experience

Essential

Recent general office practice and procedures, clerical and administrative duties.
Customer Service Experience
Evidence of working proactively in a fast paced environment
Experience of working with temporary staffing booking systems
Understanding of rostering systems

Desirable

Experience of working for the NHS
Previous experience of Bank Staff, Health Roster and ESR

Person Specification

Qualifications

Essential

GCSE or equivalent Maths and English
QCF level 3 or equivalent experience within a similar working environment

Experience

Essential

Recent general office practice and procedures, clerical and administrative duties.
Customer Service Experience
Evidence of working proactively in a fast paced environment
Experience of working with temporary staffing booking systems
Understanding of rostering systems

Desirable

Experience of working for the NHS
Previous experience of Bank Staff, Health Roster and ESR

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information