Job summary
To provide basic nursing care support to the Nursing team at the Luton Treatment Centre. This role will predominantly be clinic based but will require home visits as and when necessary, dependant on staffing levels. Provide phlebotomy clinics at the Luton Treatment Centre as required and assisting the Community Phlebotomists with domiciliary visits where necessary. At times where other services are facing staffing issues you may be required to assist within your skill set. The shift pattern will be 8am - 4pm or 11am - 7pm depending on clinical need.
Main duties of the job
To provide basic nursing care support to the DVT Nursing team based at LTC
To support taking out of hours bloods to the laboratory in the evenings
Community Phlebotomist Service with domiciliary visits where necessary.
Provide phlebotomy clinics at the Luton Treatment Centre including evenings
When undertaking home visits on scheduled days to plan visits accordingly.
Assess the client's registration forms and initiate investigations (to include blood pressure, weight, height, bloods
To provide basic dressings as directed by nursing team.
To set up clinical areas prior to clinic
To chaperone and assist clients attending for procedures (on and off examination couch, escorting within the building and out to their car)
Always Act as an ambassador for the Luton Treatment Centre
To give general advice to patients regarding services
Check all equipment prior to clinic and report any defects to appropriate personnel.
To take appropriate emergency action as required and to immediately inform the nurse in charge or manager.
To assist in the collection of information for audit purposes
To rotate stock according to expiry dates
To put supplies, pharmacy, logistics and stores away
To ensure bins are emptied at the end of each clinic.
Assist in taking requests from patients on the phone booking line for clinic phlebotomy.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Job description
Job responsibilities
Greet patients attending clinics at LTC and signpost them accordingly.
To record accurate, concise information on patient care within the patient notes
To always maintain confidentiality of patients
To communicate patient information to medical/nursing staff as appropriate to patient care
Attend and contribute to service meetings.
To ensure accurate labelling of blood bottles and safe secure transfer to the laboratory
To assist in making appointments for patients who have language, speech or hearing difficulties.
Receive, screen and transfer telephone calls as appropriate, acting on own initiative ensuring that accurate detailed messages are taken and recorded.
Keep up to date with reading and replying to work email communications.
Communicate with Phlebotomists, HCAs Specialist Nurses, GPs, Nurses, Patients, local hospitals, and other health professionals within the multidisciplinary team.
To be the patients advocate within the clinical setting.
To be supportive and communicative with colleagues and clients
Job description
Job responsibilities
Greet patients attending clinics at LTC and signpost them accordingly.
To record accurate, concise information on patient care within the patient notes
To always maintain confidentiality of patients
To communicate patient information to medical/nursing staff as appropriate to patient care
Attend and contribute to service meetings.
To ensure accurate labelling of blood bottles and safe secure transfer to the laboratory
To assist in making appointments for patients who have language, speech or hearing difficulties.
Receive, screen and transfer telephone calls as appropriate, acting on own initiative ensuring that accurate detailed messages are taken and recorded.
Keep up to date with reading and replying to work email communications.
Communicate with Phlebotomists, HCAs Specialist Nurses, GPs, Nurses, Patients, local hospitals, and other health professionals within the multidisciplinary team.
To be the patients advocate within the clinical setting.
To be supportive and communicative with colleagues and clients
Person Specification
Qualifications and Training
Essential
- N.A.P venepuncture qualification or equivalent or a willingness to undertake training within an agreed timeframe
- The post holder must be able to evidence 'Achievement of Care Certificate or be willing to complete this within first 6 months of employment OR Achievement of a vocationally related qualification (e.g. NVQ in Health and social care/ clinical healthcare)'
- Willingness to undertake Trust mandatory, statutory and essential training and further training related to the role to meet the needs of the service.
Desirable
- Admin/clerical training
- Previous relevant experience-eg. First aid certificate
Experience
Essential
- Communicate effectively in English
- Experience working as a HCA or equivalent
- Experience of working with the public
- Previous experience of working in a team
- Infection Control and universal precaution training or willingness to undertake training.
Desirable
- Phlebotomy experience
- Community experience in the phlebotomy/ health care setting
- Knowledge of computer i.e. Microsoft
- Experience of training staff on a 1-1 basis
Knowledge and Skills
Essential
- Standard keyboard skills and ability to communicate through IT using packages such as Word and Outlook
- Ability to work flexibly as part of a team.
- Time Management and prioritisation Skills.
- Excellent interpersonal skills
- Accurate and methodical approach to work
- Ability to work without direct supervision
- Ability to cope with challenging behaviour
- Willingness to learn new skills
- Ability to communicate effectively with staff and patients
- Travel between base and laboratory in the evenings as required to drop samples
Desirable
- Experience of S1 IT system
- Experience of Malinko scheduling System
Safeguarding and promoting the welfare of children and young people/vulnerable adults
Essential
- Ability to safeguard and promote the welfare of children and young people/vulnerable adults oDemonstrates understanding of safeguarding issues oCan demonstrate an ability to contribute towards a safe environment
Person Specification
Qualifications and Training
Essential
- N.A.P venepuncture qualification or equivalent or a willingness to undertake training within an agreed timeframe
- The post holder must be able to evidence 'Achievement of Care Certificate or be willing to complete this within first 6 months of employment OR Achievement of a vocationally related qualification (e.g. NVQ in Health and social care/ clinical healthcare)'
- Willingness to undertake Trust mandatory, statutory and essential training and further training related to the role to meet the needs of the service.
Desirable
- Admin/clerical training
- Previous relevant experience-eg. First aid certificate
Experience
Essential
- Communicate effectively in English
- Experience working as a HCA or equivalent
- Experience of working with the public
- Previous experience of working in a team
- Infection Control and universal precaution training or willingness to undertake training.
Desirable
- Phlebotomy experience
- Community experience in the phlebotomy/ health care setting
- Knowledge of computer i.e. Microsoft
- Experience of training staff on a 1-1 basis
Knowledge and Skills
Essential
- Standard keyboard skills and ability to communicate through IT using packages such as Word and Outlook
- Ability to work flexibly as part of a team.
- Time Management and prioritisation Skills.
- Excellent interpersonal skills
- Accurate and methodical approach to work
- Ability to work without direct supervision
- Ability to cope with challenging behaviour
- Willingness to learn new skills
- Ability to communicate effectively with staff and patients
- Travel between base and laboratory in the evenings as required to drop samples
Desirable
- Experience of S1 IT system
- Experience of Malinko scheduling System
Safeguarding and promoting the welfare of children and young people/vulnerable adults
Essential
- Ability to safeguard and promote the welfare of children and young people/vulnerable adults oDemonstrates understanding of safeguarding issues oCan demonstrate an ability to contribute towards a safe environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
