Clinical Safeguarding Lead (Single Point of Access)

Job responsibilities

Main Duties and Responsibilities

1. To be an integral part of the Just One Number leadership team and the N&W safeguarding team, working alongside other leadership colleagues to promote a high quality, efficient and effective service which is grounded in safety and risk management.2. In conjunction with the leadership team develop and maintain pathways, procedures and protocols regarding care coordination within Just One Number and the clinical and non-clinical triage of calls, emails, and other contacts.3. To assist the Named Professional and Clinical Lead in developing and implementing training programmes and to participate in learning needs analysis as required.4. To provide support and leadership within and across Cambridgeshire Community Services on all matters relating to safeguarding children and adults at risk.5. To provide clinical leadership and professional support to staff and team members.6. To work with Trust staff to promote best practice, to identify risk factors and to initiate appropriate action to safeguard children and young people at risk of or suffering from physical, sexual, emotional abuse or neglect.7. To provide safeguarding supervision and specialist clinical advice to named practitioners in a variety of methods, including on a one-to-one or group basis as well as support the Norfolk Safeguarding Duty Phone, required by national and local organisational arrangements.8. Implement and operationalise the vision for future innovation and growth of the single point of access in conjunction with the team, leadership team, stakeholders, service users and the wider service.9. In conjunction with the leadership team, clinical colleagues and other stakeholders implement new ways of working at a team level, taking appropriate advice from corporate colleagues. This might include skill-mix reviews and other staffing strategies.10. To assist with development of relevant policy documents, Standard Operating Procedures, Single Point of Access Process that guide practice.11. To assist the Named Professional and Clinical Lead in the audit programme and support staff where necessary in undertaking these.12. To support staff in planning and delivery of safeguarding supervision sessions i.e. to encourage professional curiosity, to support professional articulation of and identification of child protection concerns, assessment of risk, care planning, delivery and evaluation.13. Identify and address performance management issues in relation to practice and escalate issues to the appropriate line manager.14. Support Trust staff in their responsibilities with regard to safeguarding documentation and record keeping. i.e., referrals to childrens services (CADS), report writing etc. seeking additional specialist advice when required.15. Ensure appropriate action is taken when clinical risks are identified by self or a team member and that the escalation process is followed appropriately.16. To support the Named Professional in preparation for and contribute to, Serious Practice Reviews and other reports as required17. To ensure that recommendations and action plans from Serious Practice Reviews are implemented appropriately and that any learning from these are incorporated into training and disseminated across the Trust.18. To support staff dealing with the emotional trauma of a child death, or injury through a serious incident situation and accessing emotional support for self when dealing with safeguarding issues.19. To attend all leadership meetings and cascade information to teams.20. To ensure Just One Number remains a positive learning environment for pre and post registration students.

Communication

1. To support staff with the communication of complex and sensitive information effectively with children, young people, their parents/ carers, adults at risk and other service users. 2. Develop and maintain positive working relationships with key stakeholders and partners both internally and externally.3. Act as a point of escalation for complex queries or complaints from service users4. Influence decisions regarding service delivery through leading meetings.5. The post-holder will use well developed change management, communication and resilience skills to effect change within the team, understanding the complexities of change whilst also being able to deliver change.6. Use sophisticated communication skills to impart difficult or unwelcome news primarily to staff for example, disciplinary, performance and grievance matters.7. To develop and maintain effective working relationships with clinical colleagues, within the service, division and the Trust.8. Ensure clients and their carers/families are aware of the standards they would expect from the service.

Research & Development Activity

1. Support the locality team in facilitating a research and development culture that enables staff to take a critical and innovative approach to practice. Required to undertake regular R&D activity as appropriate.2. Evaluate the care given in order to assess the quality of the provision through the implementation of audit.3. As agreed with the Head of Locality/ Clinical Lead regularly engage in clinical audit to inform service performance as well as support service improvement

Clinical and Practice Governance

1. Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.2. Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies. 3. The post holder must adhere to the Trust risk assessment and risk management processes4. The post holder must adhere to infection control policies and procedures5. It is a condition of your employment that you are currently registered with your professional body, and it is your responsibility to maintain your professional registration.6. Ensuring that safeguarding supervision for self is accessed at least 4 times annually.7. Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust8. The post holder must participate in clinical and safeguarding audits as required9. Provide patients and their families /carers with information on standards they should expect from the team10. Participate in Clinical & Safeguarding supervision on a regular basis11. The post holder is required to participate in relevant emergency preparedness process for their team.

General

Safeguarding people responsibility Safeguarding children and adults at risk of abuse or neglect is a collective responsibility. There is an expectation that all staff develop and maintain their role relevant safeguarding people competencies and comply with local safeguarding partnerships practice. Alongside this employee who are registrants are reminded of their professional duty of care. Safeguarding means protecting a citizens health, wellbeing, and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care. Those most in need of protection include: Children and young people Adults at risk, such as those receiving care in their own home, people with physical, sensory and mental impairments, and those with learning disabilities.

The post holder must at all times carry out their duties with regard to Cambridgeshire Community Services NHS Trust Workforce Diversity and Inclusion Policy.

To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.

All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.

This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975 and as such it will be necessary for a submission for Disclosure and Barring Service to be made to check for any previous criminal convictions. Cambridgeshire Community Services NHS Trust is committed to the fair treatment of its staff, potential staff, or users in line with its equal opportunities policy and policy statement on the recruitment of ex-offenders.

Qualifications

Essential

• First Level Registered Nurse/Midwife
• First Degree in Nursing or Midwifery
• Evidence of ongoing professional development relevant to role

Desirable

• NSPCC or other Trust accredited safeguarding children supervision training
• Post Graduate cert/dip/degree in a related subject
• Leadership/Management qualification

Experience

Essential

• Relevant post qualification experience working in specialist practitioner role
• Experience of providing clinical supervision and mentoring
• Experience of working autonomously in their role working with children and young people and adults
• Relevant experience of safeguarding children and adults at risk
• Understanding of the Think Family approach to safeguarding
• Ability to work in partnership with other agencies
• Knowledge/Understanding of confidentiality issues
• Knowledge of models of supervision
• Demonstrates knowledge relevant to patterns of abuse and neglect
• Understands the assessment of need and harm
• Knowledge of legislation, national and local policy related to specialist area
• Ability to work independently and as part of a team
• Robust decision making skills

Desirable

• Able to demonstrate advanced report writing and presentation skills
• Knowledge of safeguarding vulnerable adults
• Supervision skills both individual and group facilitation skills

Skills

Essential

• Demonstrates an ability to identify and manage safeguarding concerns within current practice
• Demonstrates an ability to facilitate the Think Family approach with Just One Number practitioners
• Demonstrates professional curiosity and the ability to manage appropriate professional challenge in safeguarding work
• Ability to communicate effectively: verbally, in writing and via other media
• Ability to demonstrate effective team and multiagency collaborative working
• Supervision skills both individual and group facilitation skills
• Ability to demonstrate problem solving and critical analysis skills
• Ability to manage and organise workload including prioritising work and meet deadlines
• Demonstrates an awareness of safeguarding in relation to the development of Just One Number service digital platform, healthy child service, speech and language therapy and emerging mental health difficulties with young adults
• Ability to demonstrate telephony communication skills which are role specific and facilitate critical analysis and risk management
• Demonstrates a good understanding of Legislation and Local and National Guidelines that drive safeguarding children policy and practice

Desirable

• Awareness of patient/public involvement in service development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).