Job summary
Are you a dedicated team player eager to be part of a dynamic and evolving HR department, where you can have a significant impact on enhancing the overall employee experience?
If you have answered "yes" to the above, then this opportunity is for you!
An exciting opportunity has arisen for a HR Advisor to become a part of our HR Team. Within this collaborative environment, you will have the chance to gain expertise in all aspects of the employee lifecycle, delivering comprehensive and top-tier HR guidance and assistance to Cambridgeshire Community Services.
This is an opportunity to be part of and work alongside experienced HR professionals. The successful candidate will be required to effectively provide advice regarding HR policies and procedures as well as support managers with employee relation casework and complex sickness cases.
Please note the base for this role can be Norfolk, Cambridgeshire or Bedfordshire
Should we receive a high number of applications we reserve the right to close this vacancy at any point after April 23rd 2025
Main duties of the job
Responsible for delivering a professional, comprehensive, proactive and high quality employee advisory service to managers and staff and supporting the HR
Business Partners in undertaking their professional and operational responsibilities.
To lead (with support from HR Business Partners) on complex sickness case reviews, coaching and supporting mangers in line with Trust policies and employment law.
Working collaboratively within the HR Advisor team to deliver agreed projects, specific area of work.
To coach managers in their development to improve the people management practice of their teams to ensure well-being and support of employees
Support continuous improvement to people management practice through a lessons learnt approach, including help to managers for them put reasonable and appropriate measures in place to prevent employment relations cases occurring.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Job description
Job responsibilities
Main Duties and Responsibilities
- Employee Relations: To provide HR support to managers on a range of employee relations issues, specifically around sickness absence management, grievance and disciplinary management, ensuring internal policies and procedures are followed and supporting managers in following and implementing the procedures. Comply with the monitoring of day-to-day HR caseload by keeping the monitoring spreadsheet up-to-date.
- Proactively manage sickness absence in line with the organisations Sickness Absence Management Policy, supporting managers to ensure quality and timely referrals to occupational health and informal and/or formal meetings/ hearings as appropriate.
- Take a lead role on, with support from the HR Business Partner, on complex sickness case reviews.
- Ensure regular updates are provided on the progress of employee relation cases and seek advice as required.
- Provide workforce information to managers in a timely and accurate manner, eg sickness data including, analysing the information and advising managers of appropriate strategies.
- To support the HR Business Partner with consultations, e.g. attending meetings, undertaking redeployment interviews etc.
- Develop and maintain effective consultation processes with staff side representatives as appropriate. Ensure the organisation adheres to the Trusts policy to invite staff side colleagues to attend individual meetings with employees; and facilitate wider involvement of staff side representatives in staff consultations, and reorganisation and redeployment situations.
- Interpret and advise managers on the application of terms and conditions of employment, ensuring compliance with the organisation's internal policies and procedures and employment legislation.
- To ensure the Service Divisions compliance with employment legislation. In support of the HR Business Partner, assist in proactively advising Service Managers of the implications of new legislation.
- Participate in work to harmonise and develop Trust-wide HR policies in response to changes in employment legislation and the transfer in of groups of staff under TUPE.
- Ensure the Trusts compliance with equal opportunity and diversity legislation. This may incorporate knowledge of discrimination law, awareness of protected characteristics, and completion of equality impact assessment documentation.
- Resourcing: Advise, and report to the HR Business Partner, on all matters related to the appropriate use of people resources within the division. Advise on recruitment issues where appropriate.
- Support managers in the area of workforce utilisation to improve both individual, team and organisational performance. Support managers in the management of capability and performance issues in their teams with the aim of reducing sickness absence and managing under-performance.Ensure that processes are established, monitored and reviewed which support the retention of staff.
- Training & Development: Contribute to the design, development and implementation of training & development programmes to meet identified needs. This will include informal coaching and the writing and presenting of courses on HR subjects.
- Information Management & Analysis: Undertake regular data analysis for the Service Division and share key metrics with Service Leads/Locality Managers. Discuss trends with managers as a basis for performance management, management of attendance and delivering improvement. Validate information to ensure it is accurate.
- Agenda for Change job matching: to advise on job matching/evaluation and banding and to act as a panel member as part of the job matching process
Communication: Communicates highly complex, sensitive and contentious information, e.g. delivering contentious information in redeployment, redundancy and relocation situations; consults and negotiates with staff side representatives where agreement and co-operation are required; supports managers at grievance and disciplinary hearings; presents specialist training courses in own discipline to large groups; communication with both internal and external agencies, e.g. County Council, other organisations in TUPE situations; trades unions. Promotes anti-discriminatory practice
People Management:
Maintain own professional development and requirement to take part in appraisal and KSF process
Research & Development Activity: Required to undertake audits, as necessary to own work, i.e. caseload audits.
Clinical and Practice Governance - Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act
- Any data that is taken/shared as part of a phone call or transported, faxed, or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
- The post holder must adhere to the Trust risk assessment and risk management processes
- The post holder must adhere to infection control policies and procedures
- Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust.
- The post holder must participate in clinical and safeguarding audits as required
- The post holder is required to participate in relevant emergency preparedness process for their team.
Job description
Job responsibilities
Main Duties and Responsibilities
- Employee Relations: To provide HR support to managers on a range of employee relations issues, specifically around sickness absence management, grievance and disciplinary management, ensuring internal policies and procedures are followed and supporting managers in following and implementing the procedures. Comply with the monitoring of day-to-day HR caseload by keeping the monitoring spreadsheet up-to-date.
- Proactively manage sickness absence in line with the organisations Sickness Absence Management Policy, supporting managers to ensure quality and timely referrals to occupational health and informal and/or formal meetings/ hearings as appropriate.
- Take a lead role on, with support from the HR Business Partner, on complex sickness case reviews.
- Ensure regular updates are provided on the progress of employee relation cases and seek advice as required.
- Provide workforce information to managers in a timely and accurate manner, eg sickness data including, analysing the information and advising managers of appropriate strategies.
- To support the HR Business Partner with consultations, e.g. attending meetings, undertaking redeployment interviews etc.
- Develop and maintain effective consultation processes with staff side representatives as appropriate. Ensure the organisation adheres to the Trusts policy to invite staff side colleagues to attend individual meetings with employees; and facilitate wider involvement of staff side representatives in staff consultations, and reorganisation and redeployment situations.
- Interpret and advise managers on the application of terms and conditions of employment, ensuring compliance with the organisation's internal policies and procedures and employment legislation.
- To ensure the Service Divisions compliance with employment legislation. In support of the HR Business Partner, assist in proactively advising Service Managers of the implications of new legislation.
- Participate in work to harmonise and develop Trust-wide HR policies in response to changes in employment legislation and the transfer in of groups of staff under TUPE.
- Ensure the Trusts compliance with equal opportunity and diversity legislation. This may incorporate knowledge of discrimination law, awareness of protected characteristics, and completion of equality impact assessment documentation.
- Resourcing: Advise, and report to the HR Business Partner, on all matters related to the appropriate use of people resources within the division. Advise on recruitment issues where appropriate.
- Support managers in the area of workforce utilisation to improve both individual, team and organisational performance. Support managers in the management of capability and performance issues in their teams with the aim of reducing sickness absence and managing under-performance.Ensure that processes are established, monitored and reviewed which support the retention of staff.
- Training & Development: Contribute to the design, development and implementation of training & development programmes to meet identified needs. This will include informal coaching and the writing and presenting of courses on HR subjects.
- Information Management & Analysis: Undertake regular data analysis for the Service Division and share key metrics with Service Leads/Locality Managers. Discuss trends with managers as a basis for performance management, management of attendance and delivering improvement. Validate information to ensure it is accurate.
- Agenda for Change job matching: to advise on job matching/evaluation and banding and to act as a panel member as part of the job matching process
Communication: Communicates highly complex, sensitive and contentious information, e.g. delivering contentious information in redeployment, redundancy and relocation situations; consults and negotiates with staff side representatives where agreement and co-operation are required; supports managers at grievance and disciplinary hearings; presents specialist training courses in own discipline to large groups; communication with both internal and external agencies, e.g. County Council, other organisations in TUPE situations; trades unions. Promotes anti-discriminatory practice
People Management:
Maintain own professional development and requirement to take part in appraisal and KSF process
Research & Development Activity: Required to undertake audits, as necessary to own work, i.e. caseload audits.
Clinical and Practice Governance - Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act
- Any data that is taken/shared as part of a phone call or transported, faxed, or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
- The post holder must adhere to the Trust risk assessment and risk management processes
- The post holder must adhere to infection control policies and procedures
- Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust.
- The post holder must participate in clinical and safeguarding audits as required
- The post holder is required to participate in relevant emergency preparedness process for their team.
Person Specification
Knowledge & Skills
Essential
- Ability to lead HR training courses & present to large groups
- Investigation & report writing skills
Desirable
- Knowledge of Agenda for Change Terms and Conditions
Qualifications & Training
Essential
- CIPD qualified, or equivalent experience
Experience
Essential
- Experience of advising managers on a range of employee relations issues, including grievance, disciplinary, performance management & complex absence management.
- Demonstrable experience of working in an HR generalist role
Desirable
- Working in an NHS organisation
Person Specification
Knowledge & Skills
Essential
- Ability to lead HR training courses & present to large groups
- Investigation & report writing skills
Desirable
- Knowledge of Agenda for Change Terms and Conditions
Qualifications & Training
Essential
- CIPD qualified, or equivalent experience
Experience
Essential
- Experience of advising managers on a range of employee relations issues, including grievance, disciplinary, performance management & complex absence management.
- Demonstrable experience of working in an HR generalist role
Desirable
- Working in an NHS organisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).