Dental Services Manager

Cambridgeshire Community Services NHS Trust

Information:

This job is now closed

Job summary

Starting 1 April 2025.

Due to retirement we are looking to recruit a dynamic, experienced leader to operationally manage our community dental teams in Cambridge, Ely and Wisbech. The successful candidate will be able to work in a fast paced environment and manage daily changing priorities. They will possess excellent interpersonal skills, stakeholder management experience, ability to foster a culture of inclusion, be forward thinking and demonstrate experience in managing quality improvement initiatives.

The jobholder will join a team of established and developing leaders who work across a large geography with a supportive team approach. We encourage self development and offer a wide range of training opportunities.

Our dental teams offer a wide range of services including emergency dental, special care, epidemiology and minor oral surgery.

This is not a homebased role and the candidate will be expected to travel between locations.

Main duties of the job

To ensure the vision, purpose and objectives of the organisation is integrated into the service and team members' objectives and appraisals reflect these priorities

To work closely with the General Manager and Leadership team in forecasting, planning, reviewing, and reporting on the contractual activity for the dental services

To be responsible for managing and developing the Locality Leads

Provide KPI management for area of responsibility in order that the Service meets its contracting requirements and local and national targets are met

To support the General Manager and Leadership team in the strategic planning for the service

Provide leadership and direction for staff as a team and individually, focused on the Service Plan and the needs of internal and external customers, giving clear and measurable objectives.

About us

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Date posted

23 December 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year Per annum, pro-rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

448-AMB-6870916

Job locations

Dental Suite, Mill House, Brookfields Campus,

351 Mill Road Cambridge

cambridge

CB1 3DF


Job description

Job responsibilities

1. To ensure the vision, purpose and objectives of the organisation is integrated into the service and team members objectives and appraisals reflect these priorities

2. To work closely with the General Manager and Leadership team in forecasting, planning, reviewing, and reporting on the contractual activity for the dental services

3. To be responsible for managing and developing the Locality Leads

4. Provide KPI management for area of responsibility in order that the Service meets its contracting requirements and local and national targets are met

5. To support the General Manager and Leadership team in the strategic planning for the service

6. Provide leadership and direction for staff as a team and individually, focused on the Service Plan and the needs of internal and external customers, giving clear and measurable objectives.

7. Promote a management style that acknowledges staff contribution and enhances motivation and development at all levels

8. Liaise with NHS partners and stakeholders across disciplines and organisations to ensure the integration of services and effective delivery.

9. Contribute to the strategy for the dental service by working with the General Manager and Leadership team to achieve continuous service improvements and efficient and effective care

10. Work with the General Manager to establish and maintain effective communication systems within the service, ensuring that staff are involved in planning and delivering health care

11. Work closely with the area Clinical Leads in integrated governance in the directorate, and work with the General Manager to ensure that integrated governance objectives are met

12. Lead on workforce planning for the localities, anticipating demand and future changes in training requirements that might be needed as services transform in liaison with Locality Leads

13. Lead within service in the monitoring of incidents and near misses, ensuring they are reported and responded to appropriately, risk management, controls assurance and complaints in a positive and sensitive way in accordance with Cambridgeshire Community Services

14. Lead on the monitoring of clinical governance systems

Job description

Job responsibilities

1. To ensure the vision, purpose and objectives of the organisation is integrated into the service and team members objectives and appraisals reflect these priorities

2. To work closely with the General Manager and Leadership team in forecasting, planning, reviewing, and reporting on the contractual activity for the dental services

3. To be responsible for managing and developing the Locality Leads

4. Provide KPI management for area of responsibility in order that the Service meets its contracting requirements and local and national targets are met

5. To support the General Manager and Leadership team in the strategic planning for the service

6. Provide leadership and direction for staff as a team and individually, focused on the Service Plan and the needs of internal and external customers, giving clear and measurable objectives.

7. Promote a management style that acknowledges staff contribution and enhances motivation and development at all levels

8. Liaise with NHS partners and stakeholders across disciplines and organisations to ensure the integration of services and effective delivery.

9. Contribute to the strategy for the dental service by working with the General Manager and Leadership team to achieve continuous service improvements and efficient and effective care

10. Work with the General Manager to establish and maintain effective communication systems within the service, ensuring that staff are involved in planning and delivering health care

11. Work closely with the area Clinical Leads in integrated governance in the directorate, and work with the General Manager to ensure that integrated governance objectives are met

12. Lead on workforce planning for the localities, anticipating demand and future changes in training requirements that might be needed as services transform in liaison with Locality Leads

13. Lead within service in the monitoring of incidents and near misses, ensuring they are reported and responded to appropriately, risk management, controls assurance and complaints in a positive and sensitive way in accordance with Cambridgeshire Community Services

14. Lead on the monitoring of clinical governance systems

Person Specification

Qualifications and Experience

Essential

  • Degree or equivalent experience
  • Evidence of managerial development

Desirable

  • Management qualification
  • Previous NHS experience

Experience

Essential

  • Good track record of experience in management position
  • Experience of service development and transformation and evidence of achievement in implementing change
  • Good track record of managing a budget and delivering on demanding targets

Skills

Essential

  • Excellent leadership and communication skills
  • Innovative in initiating and implementing change.
  • Ability to use tact, diplomacy, persuasion etc as well as authority to achieve objectives for CCS.
Person Specification

Qualifications and Experience

Essential

  • Degree or equivalent experience
  • Evidence of managerial development

Desirable

  • Management qualification
  • Previous NHS experience

Experience

Essential

  • Good track record of experience in management position
  • Experience of service development and transformation and evidence of achievement in implementing change
  • Good track record of managing a budget and delivering on demanding targets

Skills

Essential

  • Excellent leadership and communication skills
  • Innovative in initiating and implementing change.
  • Ability to use tact, diplomacy, persuasion etc as well as authority to achieve objectives for CCS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridgeshire Community Services NHS Trust

Address

Dental Suite, Mill House, Brookfields Campus,

351 Mill Road Cambridge

cambridge

CB1 3DF


Employer's website

https://www.cambscommunityservices.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Cambridgeshire Community Services NHS Trust

Address

Dental Suite, Mill House, Brookfields Campus,

351 Mill Road Cambridge

cambridge

CB1 3DF


Employer's website

https://www.cambscommunityservices.nhs.uk/careers (Opens in a new tab)


For questions about the job, contact:

General Manager

Nic Jeffrey

nicola.jeffrey@nhs.net

07870817874

Date posted

23 December 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year Per annum, pro-rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

448-AMB-6870916

Job locations

Dental Suite, Mill House, Brookfields Campus,

351 Mill Road Cambridge

cambridge

CB1 3DF


Supporting documents

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