Speech and Language Therapy Admin Assistant

Cambridgeshire Community Services NHS Trust

Information:

This job is now closed

Job summary

We are recruiting an enthusiastic and experienced Administrator to join our innovative integrated team, providing support to the Norfolk and Waveney Children's Speech and Language Therapy Service.

We are a friendly and supportive team committed to providing effective services as part of a multi-disciplinary, multi-agency service. As a member of the administration team, you will be key to the efficient delivery of services. CCS has various locations around Norfolk and the base will be confirmed to successful candidates. For this post, the base would be Whiting House Norwich, Windmill Surgery, Wymondham or Northfield House in North Walsham.

Our dynamic team provides evidence-based advice, training and interventions to children and young people across Norfolk and Waveney. Our team includes Health Visitors, Speech and Language Therapists, Administrators, Assistant Practitioners, Clinical Support Workers, and Psychologists amongst others.

Successful applicants will be joining an organisation that delivers established services in Cambridgeshire, Luton and Bedfordshire, Norfolk and Waveney.

For more information about our Norfolk & Waveney Services, please visit our website - www.justonenorfolk.nhs.uk

Please note that should we receive a high number of applications, we reserve the right to close the advert earlier than advertised.

Main duties of the job

We are looking for an Admin Assistant with excellent communication and customer service skills and would like a challenging and exciting role in a fast paced, friendly environment. You will enjoy working flexibly as part of a team and be comfortable using your own initiative.

In return we offer you the opportunity to develop your non-clinical skills with access to in-service training and shadowing as well as personal development. You will receive supervision and annual appraisal and take an active role within your own personal development.

In this role you will be responsible for supporting Practitioners working with children, families and the wider system to deliver The Balanced System across Norfolk and Waveney, and integrating within our Healthy Child Programme to ensure the most impactful service we can.

Please see our website www.justonenorfolk.nhs.uk for more information regarding our services.

About us

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff - who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Date posted

24 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum, pro-rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

448-NCYP-5835479

Job locations

City or South Based

Cringleford

Norwich

NR4 6AU


Job description

Job responsibilities

Meeting and greeting internal and external visitors to the locality base.

To handle enquiries and communications as required.

Provide administrative support, including routine office duties such as the receipting of incoming post and franking outgoing post, photocopying and scanning.

To ensure sensitive information is filed correctly.

Maintenance of meeting room calendars.

To scan confidential information to SystmOne and link with patients records.

To maintain confidentiality of records by complying with security measures in operation and Trust policy and procedure guidelines.

Liaising with and at times supporting the Just One Number, Senior Admin, Service Redesign and locality teams.

To support with maintaining stock control.

To participate in team meetings.

To adhere to Trust policies and procedures.

Ability to travel across the county to work from the Trusts bases as required.

To comply with Trust mandatory training requirements.

To undertake any other tasks within the competence of the employee, as requested.

Job description

Job responsibilities

Meeting and greeting internal and external visitors to the locality base.

To handle enquiries and communications as required.

Provide administrative support, including routine office duties such as the receipting of incoming post and franking outgoing post, photocopying and scanning.

To ensure sensitive information is filed correctly.

Maintenance of meeting room calendars.

To scan confidential information to SystmOne and link with patients records.

To maintain confidentiality of records by complying with security measures in operation and Trust policy and procedure guidelines.

Liaising with and at times supporting the Just One Number, Senior Admin, Service Redesign and locality teams.

To support with maintaining stock control.

To participate in team meetings.

To adhere to Trust policies and procedures.

Ability to travel across the county to work from the Trusts bases as required.

To comply with Trust mandatory training requirements.

To undertake any other tasks within the competence of the employee, as requested.

Person Specification

Qualifications and Training

Essential

  • GCSE English and Maths, grade C and above or equivalent qualification.
  • NVQ Level 2 qualification or equivalent.

Desirable

  • NVQ Level 2 Business and Administration

Experience

Essential

  • Experience of working in a team.
  • Experience of using general office computer programs such as Microsoft Word and Excel.

Desirable

  • Experience of working in a health care/NHS setting.
  • Experience of working with children.
  • Working knowledge of SystmOne

Knowledge and Skills

Essential

  • Excellent communication skills
  • Standard keyboard skills and ability to use email, Microsoft Office and ability to learn the use of SystmOne
  • Ability to work flexibly as part of a team
  • Time Management, organisation and prioritisation Skills
  • Ability to pay close attention to detail
  • Ability to use digital media.
  • Ability to safeguard and promote the welfare of children and young people
Person Specification

Qualifications and Training

Essential

  • GCSE English and Maths, grade C and above or equivalent qualification.
  • NVQ Level 2 qualification or equivalent.

Desirable

  • NVQ Level 2 Business and Administration

Experience

Essential

  • Experience of working in a team.
  • Experience of using general office computer programs such as Microsoft Word and Excel.

Desirable

  • Experience of working in a health care/NHS setting.
  • Experience of working with children.
  • Working knowledge of SystmOne

Knowledge and Skills

Essential

  • Excellent communication skills
  • Standard keyboard skills and ability to use email, Microsoft Office and ability to learn the use of SystmOne
  • Ability to work flexibly as part of a team
  • Time Management, organisation and prioritisation Skills
  • Ability to pay close attention to detail
  • Ability to use digital media.
  • Ability to safeguard and promote the welfare of children and young people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cambridgeshire Community Services NHS Trust

Address

City or South Based

Cringleford

Norwich

NR4 6AU


Employer's website

https://www.cambscommunityservices.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

Cambridgeshire Community Services NHS Trust

Address

City or South Based

Cringleford

Norwich

NR4 6AU


Employer's website

https://www.cambscommunityservices.nhs.uk/careers (Opens in a new tab)

For questions about the job, contact:

SALT Operation Lead for East, North and Waveney

Sarah Boulter

sarah.boulter@nhs.net

07912400993

Date posted

24 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum, pro-rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

448-NCYP-5835479

Job locations

City or South Based

Cringleford

Norwich

NR4 6AU


Supporting documents

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