Cambridgeshire Community Services NHS Trust

Senior Healthcare Assistant

Information:

This job is now closed

Job summary

The post holder will support the delivery of healthcare for patients attending the integrated contraception and sexual health (iCaSH) service which is part of Cambridgeshire Community Services (CCS).

This may include the supporting of patients who present with sexually transmitted infections, HIV/AIDS, contraception requirements and/or any other sexual health related problems.

Main duties of the job

Capable of using equipment within a work environment under supervision

Competent in phlebotomy/venepuncture

Competent in reading and interpreting microscopy slides, and ability to appropriately document associated findings.

Good communication skills

Good telephone skills

Ability to cope with difficult situations

Ability to work under pressure

Ability to be reflective and problem solve

Able to work on own initiative and as part of a team

Good organisational skills

Ability to pass on information accurately

Demonstrates empathy for the concerns of others

Listens to and understands directly and indirectly expressed feelings

About us

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff- who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Details

Date posted

16 May 2022

Pay scheme

Agenda for change

Band

Band 3

Salary

£20,330 to £21,777 a year per annum, pro-rata

Contract

Permanent

Working pattern

Part-time

Reference number

448-AMB-4192001

Job locations

iCaSH Suffolk

Orwell Clinic, Lindbergh Road

Ipswich

IP3 9FA


Job description

Job responsibilities

To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.

Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and/or sexual health screening on patients.

To provide basic advice and information to patients who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.

Prepare clinic rooms prior to commencement of clinic sessions by ensuring the relevant equipment/supplies are available that clinic rooms are appropriately prepared prior to the commencement of each clinic and undertake tidying and general housekeeping duties within the clinics.

Following training, and once signed off as competent, perform identified tests for patients.

To undertake non-clinical duties in support of the admin team, for example undertake reception cover including registering patients and booking, support data collection and or general patient and non-patient administration.

Hold the Care Certificate and deliver the associated standards of care, or undertake the training within the first six months of appointment into post.

To provide a phlebotomy service for patients attending the services.

To support and direct patients to the relevant individuals/agencies whilst accessing health care.

To participate in outreach and health promotion events when requested.

To undertake in regular appraisal of work and clinical supervision throughout the year.

To be non-judgemental to all client groups regardless of age/ethnicity/religion.

To maintain and update promotional boards within patient waiting area.

To undertake non-clinical duties in support of the admin team, for example undertake reception cover including registering patients and booking, support data collection and or general patient and non-patient administration.

Register and issue C-card and condoms.

Undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings.

Job description

Job responsibilities

To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.

Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and/or sexual health screening on patients.

To provide basic advice and information to patients who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.

Prepare clinic rooms prior to commencement of clinic sessions by ensuring the relevant equipment/supplies are available that clinic rooms are appropriately prepared prior to the commencement of each clinic and undertake tidying and general housekeeping duties within the clinics.

Following training, and once signed off as competent, perform identified tests for patients.

To undertake non-clinical duties in support of the admin team, for example undertake reception cover including registering patients and booking, support data collection and or general patient and non-patient administration.

Hold the Care Certificate and deliver the associated standards of care, or undertake the training within the first six months of appointment into post.

To provide a phlebotomy service for patients attending the services.

To support and direct patients to the relevant individuals/agencies whilst accessing health care.

To participate in outreach and health promotion events when requested.

To undertake in regular appraisal of work and clinical supervision throughout the year.

To be non-judgemental to all client groups regardless of age/ethnicity/religion.

To maintain and update promotional boards within patient waiting area.

To undertake non-clinical duties in support of the admin team, for example undertake reception cover including registering patients and booking, support data collection and or general patient and non-patient administration.

Register and issue C-card and condoms.

Undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings.

Person Specification

Qualifications and Training

Essential

  • Level 2 qualification in Health & Social Care or equivalent or willingness to undertake
  • Care Certificate or willingness to undertake within first 6 months in post
  • Evidence of good standard of general education including basic literacy and numeracy skills
  • Basic knowledge of Sexually Transmitted Infections and contraception
  • Willingness to undertake further education and training /learn new skills

Desirable

  • Level 3 qualification in Health & Social Care or equivalent or willingness to undertake
  • Sexually Transmitted Infection Foundation (STIF) course - level 1
  • Basic Life Support
  • C-Card trained
  • Evidence of continuing professional development

Experience

Essential

  • Recent experience of working in a sexual health service or equivalent
  • Experience of working in a care environment
  • Experience of working with the public
  • Basic knowledge of and experience of IT systems such as Microsoft Office (2005 or newer) Word, Excel, Outlook and internet navigation

Desirable

  • Experience of working as part of a multidisciplinary team
  • Experience working with IDOX LILIE clinical system
  • Experience of using database systems
  • Experience in working with confidential information
  • Experience of working in a busy and demanding environment

Knowledge and Skills

Essential

  • Competent in phlebotomy/venepuncture
  • Good communication skills
  • Ability to safeguard and promote the welfare of children and young people/vulnerable adults
  • Able to work on own initiative and as part of a team
  • Ability to work under pressure

Desirable

  • Competent in reading and interpreting microscopy slides, and ability to appropriately document associated findings.
Person Specification

Qualifications and Training

Essential

  • Level 2 qualification in Health & Social Care or equivalent or willingness to undertake
  • Care Certificate or willingness to undertake within first 6 months in post
  • Evidence of good standard of general education including basic literacy and numeracy skills
  • Basic knowledge of Sexually Transmitted Infections and contraception
  • Willingness to undertake further education and training /learn new skills

Desirable

  • Level 3 qualification in Health & Social Care or equivalent or willingness to undertake
  • Sexually Transmitted Infection Foundation (STIF) course - level 1
  • Basic Life Support
  • C-Card trained
  • Evidence of continuing professional development

Experience

Essential

  • Recent experience of working in a sexual health service or equivalent
  • Experience of working in a care environment
  • Experience of working with the public
  • Basic knowledge of and experience of IT systems such as Microsoft Office (2005 or newer) Word, Excel, Outlook and internet navigation

Desirable

  • Experience of working as part of a multidisciplinary team
  • Experience working with IDOX LILIE clinical system
  • Experience of using database systems
  • Experience in working with confidential information
  • Experience of working in a busy and demanding environment

Knowledge and Skills

Essential

  • Competent in phlebotomy/venepuncture
  • Good communication skills
  • Ability to safeguard and promote the welfare of children and young people/vulnerable adults
  • Able to work on own initiative and as part of a team
  • Ability to work under pressure

Desirable

  • Competent in reading and interpreting microscopy slides, and ability to appropriately document associated findings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridgeshire Community Services NHS Trust

Address

iCaSH Suffolk

Orwell Clinic, Lindbergh Road

Ipswich

IP3 9FA


Employer's website

https://www.cambscommunityservices.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Cambridgeshire Community Services NHS Trust

Address

iCaSH Suffolk

Orwell Clinic, Lindbergh Road

Ipswich

IP3 9FA


Employer's website

https://www.cambscommunityservices.nhs.uk/careers (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Nurse Manager

Paula Robinson

paula.robinson15@nhs.net

07912487951

Details

Date posted

16 May 2022

Pay scheme

Agenda for change

Band

Band 3

Salary

£20,330 to £21,777 a year per annum, pro-rata

Contract

Permanent

Working pattern

Part-time

Reference number

448-AMB-4192001

Job locations

iCaSH Suffolk

Orwell Clinic, Lindbergh Road

Ipswich

IP3 9FA


Supporting documents

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