Brokerage Support Officer

Job summary

Dudley Integrated Health and Care NHS Trust (DIHC) has developed and integrated primary care with community-based services within the Dudley healthcare system since 2020 with its core aim being community where possible and hospital when necessary. Our purpose is to improve the health and wellbeing of our local population in Dudley. We are currently working with organisations within the health care sector in Dudley and the Black Country System to look at the best way to continue to deliver the services to our patients. As such, services within the organisation will transfer to another NHS Trust over the course of the next 6 months.

Main duties of the job

The duties and responsibilities are intended to be indicative but not exhaustive of the responsibilities of the post holder. As Dudley Integrated Health and Care NHS Trust develops, the requirements of the job may develop and change.

However, to provide an insight into this role, the successful applicant could be expected to be involved the below:

o To support the procurement of care for CHC eligible individuals, following guidance on clinical needs, and in doing so deliver appropriately commissioned care placements and packages of care.o Communicate effectively with care providers to identify suitable CHC care packages and placements.o Maintain accurate information systems to evidence the effectiveness of the serviceo The post holder will be required to demonstrate initiative in organising their own workload as well as working independently. There will be an expectation for the post holder to be highly motivated, flexible, and enthusiastic.o To support the Brokerage team to identify suitable CHC care packages and placements. To develop effective communication systems and relationships with care providers.o Update systems to provide oversight of available care market capacity and commissioned activity.

About us

DIHC is committed to embracing diversity and we recognise the need to ensure our workforce is representative of the communities we serve to enable us to achieve our purpose and commitments.

We recognise that we are under-represented in a number of areas, and therefore want to positively encourage applications from individuals from black, Asian or other ethnically diverse groups, people with disabilities and people from the LGBT community.

We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.

Flexible working options can also be discussed in more detail with the Recruiting Manager for the post, or line manager once in post as part of our Flexible Working Policy. Please be advised that requests will be considered based upon the service structure and service needs once in post.