Dudley Integrated Health and Care NHS Trust

Primary Care Services Operational Clinical Lead

Information:

This job is now closed

Job summary

Are you an experienced GP looking for your next clinical leadership role?

We have an exciting opportunity for an enthusiastic and forward-thinking GP to join our new primary care leadership team.

This is a brand-new role and the successful candidate will play a key part in supporting the development of our primary care strategy for existing and future primary care services operated by the Trust.

This role will also offer a breadth of interesting and varied responsibilities, including clinical leadership of the medical workforce, engagement/working collaboratively with partnership organisations, supporting the delivery of primary care research, representing the Trust at Primary Care Network level, plus a range of other important responsibilities outlined below.

Working hand-in-hand with the Trust, you will benefit from all of the resources, support and central functions of a Trust whilst still retaining a degree of autonomy in the day-to-day management of our primary care GP services.

Main duties of the job

The Postholder will undertake the role of a clinical leader for the Primary Care core and specialist services. This will include the duties of a clinical GP working in the services alongside undertaking the specific duties of the Primary Care Services Operational Clinical Lead.

As the Primary Care Services Operational Clinical Lead, you will be responsible for delivery of the key clinical responsibilities outlined below, and for the line management of all medical staff employed within the Primary Care core and specialist services including those engaged as locums.

You will report to the Associate Medical Director for Primary Care, but also work alongside and, sometimes interchangeably with, the Associate Medical Director for Primary Care, supporting each other and deputising for Associate Medical Director for Primary Care roles within the Trust organisational structure.

About us

Dudley Integrated Health and Care NHS Trust (DIHC) has developed and integrated primary care with community-based services within the Dudley healthcare system since 2020 with its core aim being community where possible and hospital when necessary. Our purpose is to improve the health and wellbeing of our local population in Dudley. We are currently working with organisations within the health care sector in Black Country to look at the best way to continue to deliver our services. As such DIHC services will transfer to other organisations over the course of the next 6 months.

DIHC is committed to embracing diversity and we recognise the need to ensure our workforce is representative of the communities we serve to enable us to achieve our purpose and commitments.

We recognise that we are under-represented in a number of areas, and therefore want to positively encourage applications from individuals from black, Asian or other ethnically diverse groups, people with disabilities and people from the LGBT community.

We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.

Flexible working options can also be discussed in more detail with the Recruiting Manager for the post, or line manager once in post as part of our Flexible Working Policy. Please be advised that requests will be considered based upon the service structure and service needs once in post.

Details

Date posted

29 February 2024

Pay scheme

Hospital medical and dental staff

Grade

Doctor - other

Salary

£13,500 a year Per Session

Contract

Permanent

Working pattern

Part-time

Reference number

445-1447-DIHC

Job locations

Brierley Hill Health and Social Care Centre

Venture Way

Brierley Hill

DY5 1RU


Job description

Job responsibilities

The post-holder will work alongside the Associate Medical Director for Primary Care, the Associate Director of Operations and Primary Care Business Manager as the Operational Clinical Lead for the core and specialist Primary Care Services with the aim of ensuring consistent high-quality services being delivered to the registered population by:

  • Providing Clinical Leadership for all members of the medical workforce. This includes direct line management of individual employed and locum doctors, oversight of clinical supervision of non-medical clinical staff, and on a rolling programme contributing to their performance review and appraisal.
  • Working clinically in the services, role-modelling excellent consultation, patient care, and record keeping.
  • Taking responsibility for overall practice performance to deliver care in line with contracted values, local and national enhancement schemes, and services.
  • Providing expertise in clinical decision-making and proactive engagement with all partner organisations to ensure effective and high-quality patient experience.
  • Ensuring Primary Care Services governance compliance.
  • Facilitating the delivery of corporate, and operational objectives consistent with the Trusts ethos of high-quality care to patients.
  • Contributing actively to the design and implementation of clinical audit and other quality improvement initiatives.
  • Being involved in supporting Strategy development for existing and future Primary Care services operated by the Trust.
  • Using expert communication skills to create and sustain new alliances and effect the development and success of the service.
  • Developing effective professional relationships within the Trust, the corporate team and with wider Primary Care stakeholders.
  • Contributing to the development and implementation of the newly formed Dudley Place Partnership.
  • Providing leadership roles for the Primary Care services in prescribing and medicines management, patient safety and monitoring, safeguarding, and performance measures such as the Dudley Quality Outcomes For Health (DQOFH) framework, immunisation, and screening uptake.
  • Support patient feedback and engagement and involvement with our diverse patient registered lists.
  • Represent the Trust at Primary Care Network level.
  • Support delivery of Primary Care Research alongside the Primary Care Research team.
  • Support and facilitate the income generation potential of the Primary Care core and specialist teams.
  • Working flexibly and in various locations to meet the needs of the Primary Care core and specialist services.

Managerial and Leadership Responsibilities

  • Provide clinical leadership and inspiration to others, leading by example regarding behaviour, attitudes, conduct, and appearance.
  • To be responsible for the management of all medical staff either directly or as laid out in the Trusts organisational structure, by explicit delegation.
  • Provide clinical leadership and support to non-medical staff working in the Primary Care services.
  • Report and investigate complaints and incidents using the Trust complaint / risk management process with the Primary Care Business Manager.
  • Share learning from successful and adverse events across the Trust and more widely as appropriate.
  • Oversee the Primary Care Services Audit and Quality Improvement Programme to inform continued improvement and performance of the service for all staff and patients.
  • Manage any performance issues amongst the medical team within the service in a supportive and non-judgemental way and contribute to this for non-medical staff working in the services.
  • Proactively support Trust CQC compliance in the delivery of the service.
  • Contribute to the recruitment process for new staff to the service in line with the Trusts agreed recruitment policy and procedures.
  • Chair or attend service and Trust level governance meetings as deemed necessary.
  • Support and enable team members to: communicate their views about improvements; to see development as essential for personal growth; to share achievements jointly with their colleagues; to challenge, take agreed calculated risks and express dissatisfaction without prejudice.

Professional Responsibilities

  • To effectively lead, manage, evaluate, and report the performance and improvement of the Primary Care Services.
  • Demonstrate and implement knowledge of National and Local Health policy issues and their implications to the Primary Care Services.
  • Develop and implement new and review existing evidence-based clinical procedures and guidelines.
  • Critically analyse data and information to inform and change patient care practices.
  • Develop and maintain appropriate documentation and record keeping in accordance with Trust policy.
  • Maintain own professional and personal development including revalidation requirements.

Job description

Job responsibilities

The post-holder will work alongside the Associate Medical Director for Primary Care, the Associate Director of Operations and Primary Care Business Manager as the Operational Clinical Lead for the core and specialist Primary Care Services with the aim of ensuring consistent high-quality services being delivered to the registered population by:

  • Providing Clinical Leadership for all members of the medical workforce. This includes direct line management of individual employed and locum doctors, oversight of clinical supervision of non-medical clinical staff, and on a rolling programme contributing to their performance review and appraisal.
  • Working clinically in the services, role-modelling excellent consultation, patient care, and record keeping.
  • Taking responsibility for overall practice performance to deliver care in line with contracted values, local and national enhancement schemes, and services.
  • Providing expertise in clinical decision-making and proactive engagement with all partner organisations to ensure effective and high-quality patient experience.
  • Ensuring Primary Care Services governance compliance.
  • Facilitating the delivery of corporate, and operational objectives consistent with the Trusts ethos of high-quality care to patients.
  • Contributing actively to the design and implementation of clinical audit and other quality improvement initiatives.
  • Being involved in supporting Strategy development for existing and future Primary Care services operated by the Trust.
  • Using expert communication skills to create and sustain new alliances and effect the development and success of the service.
  • Developing effective professional relationships within the Trust, the corporate team and with wider Primary Care stakeholders.
  • Contributing to the development and implementation of the newly formed Dudley Place Partnership.
  • Providing leadership roles for the Primary Care services in prescribing and medicines management, patient safety and monitoring, safeguarding, and performance measures such as the Dudley Quality Outcomes For Health (DQOFH) framework, immunisation, and screening uptake.
  • Support patient feedback and engagement and involvement with our diverse patient registered lists.
  • Represent the Trust at Primary Care Network level.
  • Support delivery of Primary Care Research alongside the Primary Care Research team.
  • Support and facilitate the income generation potential of the Primary Care core and specialist teams.
  • Working flexibly and in various locations to meet the needs of the Primary Care core and specialist services.

Managerial and Leadership Responsibilities

  • Provide clinical leadership and inspiration to others, leading by example regarding behaviour, attitudes, conduct, and appearance.
  • To be responsible for the management of all medical staff either directly or as laid out in the Trusts organisational structure, by explicit delegation.
  • Provide clinical leadership and support to non-medical staff working in the Primary Care services.
  • Report and investigate complaints and incidents using the Trust complaint / risk management process with the Primary Care Business Manager.
  • Share learning from successful and adverse events across the Trust and more widely as appropriate.
  • Oversee the Primary Care Services Audit and Quality Improvement Programme to inform continued improvement and performance of the service for all staff and patients.
  • Manage any performance issues amongst the medical team within the service in a supportive and non-judgemental way and contribute to this for non-medical staff working in the services.
  • Proactively support Trust CQC compliance in the delivery of the service.
  • Contribute to the recruitment process for new staff to the service in line with the Trusts agreed recruitment policy and procedures.
  • Chair or attend service and Trust level governance meetings as deemed necessary.
  • Support and enable team members to: communicate their views about improvements; to see development as essential for personal growth; to share achievements jointly with their colleagues; to challenge, take agreed calculated risks and express dissatisfaction without prejudice.

Professional Responsibilities

  • To effectively lead, manage, evaluate, and report the performance and improvement of the Primary Care Services.
  • Demonstrate and implement knowledge of National and Local Health policy issues and their implications to the Primary Care Services.
  • Develop and implement new and review existing evidence-based clinical procedures and guidelines.
  • Critically analyse data and information to inform and change patient care practices.
  • Develop and maintain appropriate documentation and record keeping in accordance with Trust policy.
  • Maintain own professional and personal development including revalidation requirements.

Person Specification

Professional Qualifications

Essential

  • Full registration with the General Medical Council (GMC)
  • Membership of the Royal College of General Practitioners (MRCGP)
  • Educated to Postgraduate (Masters) level or equivalent experience of working at a senior level within General Practice

Experience

Essential

  • Understanding of NHS reforms, commissioning, ICS (Integrated Care Systems), and membership organisations
  • Experience of managing staff
  • Excellent leadership skills
  • Demonstrable evidence of operational and/or commissioning management of General Practice
  • Full working knowledge of Primary Care IT (Information Technology) systems
  • Knowledge of Primary Care Contracts and experience of Primary Care contracting
  • Skills for managing relationships with a range of different stakeholders

Desirable

  • Experience of committee level decision making.

Skills and Knowledge

Essential

  • Highly skilled in problem solving
  • Ability to make difficult or challenging decisions
  • An understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
  • Ability to provide vision and leadership
  • Proven ability to develop high performing teams and to foster a positive organisational culture

Skills/Personal qualities

Essential

  • Consistently puts clinicians and patients at the heart of decision making
  • Understanding of the true value of clinical leadership and ability to consolidate ideas and skills from clinicians and managers
  • Values diversity and difference, operates with integrity and openness
  • Works across boundaries, looks for collective success, listens, involves, respects, and learns from the contribution of others
  • Demonstrates knowledge and understanding of equality of opportunity and diversity considering how individual actions contribute to and have influence on the equality agenda
Person Specification

Professional Qualifications

Essential

  • Full registration with the General Medical Council (GMC)
  • Membership of the Royal College of General Practitioners (MRCGP)
  • Educated to Postgraduate (Masters) level or equivalent experience of working at a senior level within General Practice

Experience

Essential

  • Understanding of NHS reforms, commissioning, ICS (Integrated Care Systems), and membership organisations
  • Experience of managing staff
  • Excellent leadership skills
  • Demonstrable evidence of operational and/or commissioning management of General Practice
  • Full working knowledge of Primary Care IT (Information Technology) systems
  • Knowledge of Primary Care Contracts and experience of Primary Care contracting
  • Skills for managing relationships with a range of different stakeholders

Desirable

  • Experience of committee level decision making.

Skills and Knowledge

Essential

  • Highly skilled in problem solving
  • Ability to make difficult or challenging decisions
  • An understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
  • Ability to provide vision and leadership
  • Proven ability to develop high performing teams and to foster a positive organisational culture

Skills/Personal qualities

Essential

  • Consistently puts clinicians and patients at the heart of decision making
  • Understanding of the true value of clinical leadership and ability to consolidate ideas and skills from clinicians and managers
  • Values diversity and difference, operates with integrity and openness
  • Works across boundaries, looks for collective success, listens, involves, respects, and learns from the contribution of others
  • Demonstrates knowledge and understanding of equality of opportunity and diversity considering how individual actions contribute to and have influence on the equality agenda

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dudley Integrated Health and Care NHS Trust

Address

Brierley Hill Health and Social Care Centre

Venture Way

Brierley Hill

DY5 1RU


Employer's website

https://www.dihc.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Dudley Integrated Health and Care NHS Trust

Address

Brierley Hill Health and Social Care Centre

Venture Way

Brierley Hill

DY5 1RU


Employer's website

https://www.dihc.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Medical Director

Dr Lucy Martin

lucy.martin15@nhs.net

Details

Date posted

29 February 2024

Pay scheme

Hospital medical and dental staff

Grade

Doctor - other

Salary

£13,500 a year Per Session

Contract

Permanent

Working pattern

Part-time

Reference number

445-1447-DIHC

Job locations

Brierley Hill Health and Social Care Centre

Venture Way

Brierley Hill

DY5 1RU


Supporting documents

Privacy notice

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