Job summary
Do you want to be instrumental in developing pathways and services to transform the way that care is delivered locally? Are you interested in improving the health of our local population? If your answer is yes to any of these questions, then we are looking for you.
Dudley Integrated Health and Care NHS Trust (DIHC) has developed and integrated primary care with community-based services within the Dudley healthcare system since 2020 with its core aim being community where possible and hospital when necessary. Our purpose is to improve the health and wellbeing of our local population in Dudley. We are currently working with organisations within the health care sector in Dudley and the Black Country System to look at the best way to continue to deliver the services to our patients. As such the services within the organisation may transfer to other organisations over the course of the next 12 months.
We have 1 WTE permanent vacancies for up to 37.5 hours per week (part time will be considered) for individuals to come and work with us in our centralised Medicines Optimisation Support Hub working with GP Practices in Dudley. The role will support the Practice Based Pharmacists and Pharmacy Technicians working within GP Practices. The role is responsible for ensuring that a robust system is followed to support the reduction of medicines wastage, prescribing safety, support cost improvements and minimise environmental impact. Full training will be provided.
Main duties of the job
The duties and responsibilities are intended to be indicative but not exhaustive of the responsibilities of the post holder. As Dudley Integrated Health and Care NHS Trust develops, the requirements of the job may develop and change.
However, to provide an insight into this role, the successful applicant could be expected to be involved the below:
- Follow MOSH Standard Operating Procedure (SOP) and protocols for processing information as appropriate including medicine safety, medicines quality, waste reduction and audits under the supervision of the Pharmaceutical Public Health Team. This will involve collecting clinical data and transcribing into Microsoft word, excel etc.
- Administrative support targeting population health outcomes e.g., telephone recall for flu uptake and other health campaigns, telephoning patients to support safe prescribing (patient needing blood tests, blood pressure checks etc).
- To communicate effectively and efficiently via the telephone with a wide range of people in respect of sensitive and confidential information.
For further detail regarding the main duties of this role please refer to the attached job description.
About us
DIHC is committed to embracing diversity and we recognise the need to ensure our workforce is representative of the communities we serve to enable us to achieve our purpose and commitments.
We recognise that we are under-represented in a number of areas, and therefore want to positively encourage applications from individuals from black, Asian or other ethnically diverse groups, people with disabilities and people from the LGBT community.
We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.
Flexible working options can also be discussed in more detail with the Recruiting Manager for the post, or line manager once in post as part of our Flexible Working Policy. Please be advised that requests will be considered based upon the service structure and service needs once in post.
Job description
Job responsibilities
Please view the attached job description and person specification for more specific information about this post.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ where you can also find out more about how to access vaccinations.
DIHC presents the unique opportunity to welcome staff into a new type of NHS Trust where they can work in partnership with others to create A Great Place to Work. For more information, please look at our website www.dihc.nhs.uk
Job description
Job responsibilities
Please view the attached job description and person specification for more specific information about this post.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ where you can also find out more about how to access vaccinations.
DIHC presents the unique opportunity to welcome staff into a new type of NHS Trust where they can work in partnership with others to create A Great Place to Work. For more information, please look at our website www.dihc.nhs.uk
Person Specification
Qualifications
Essential
- Good general level of education to GCSE (A* - C Grade) or equivalent
- Educated to NVQ Level 3 in relevant subject or equivalent level qualification or significant equivalent previous proven experience.
Desirable
- Competent to RSA Level 2 in typing / word processing.
Knowledge/Experience
Essential
- Has experience working within a GP practice environment ideally producing repeat prescriptions.
- Experience working with GP Clinical Systems e.g. EMIS Web, INPS Vision
- Knowledge of current NHS policies/processes and structures relating to prescribing and medicines
- Knowledge of medicines management issues relating to primary care and the care homes sector
- Knowledge of role of other healthcare professionals
- Proficient in the use of IT e.g. MS Office Outlook, Excel working with spread sheets and databases.
Skills
Essential
- Clear communicator with excellent writing, data entry and telephone skills - capable of constructing and delivering clear messages to staff and patients
- Ability to work under pressure in a busy working environment and able to multi-task
- Excellent communication skills
- Ability to work on own initiative and also as an effective team member
- Have a confident and pleasant telephone manner
- Ability to prioritise own workload to achieve deadlines
Person Specification
Qualifications
Essential
- Good general level of education to GCSE (A* - C Grade) or equivalent
- Educated to NVQ Level 3 in relevant subject or equivalent level qualification or significant equivalent previous proven experience.
Desirable
- Competent to RSA Level 2 in typing / word processing.
Knowledge/Experience
Essential
- Has experience working within a GP practice environment ideally producing repeat prescriptions.
- Experience working with GP Clinical Systems e.g. EMIS Web, INPS Vision
- Knowledge of current NHS policies/processes and structures relating to prescribing and medicines
- Knowledge of medicines management issues relating to primary care and the care homes sector
- Knowledge of role of other healthcare professionals
- Proficient in the use of IT e.g. MS Office Outlook, Excel working with spread sheets and databases.
Skills
Essential
- Clear communicator with excellent writing, data entry and telephone skills - capable of constructing and delivering clear messages to staff and patients
- Ability to work under pressure in a busy working environment and able to multi-task
- Excellent communication skills
- Ability to work on own initiative and also as an effective team member
- Have a confident and pleasant telephone manner
- Ability to prioritise own workload to achieve deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Dudley Integrated Health and Care NHS Trust
Address
Brierley Hill Health and Social Care Centre
Venture Way
Brierley Hill
DY5 1RU
Employer's website
https://www.dihc.nhs.uk/ (Opens in a new tab)
