Job summary
Dudley Integrated Health and Care NHS Trust (DIHC) is unique. It is the first integrated care provider in the country combining primary care with community physical and mental health services across the borough of Dudley. The Trust is now in a critical stage of its journey working towards the award of the Integrated Care Provider (ICP) contract in April 2022.
Communications and Engagement is an integral part of this journey and we are now looking to expand our team and appoint a Communications and Engagement Specialist
You will also be a key contact with our patients and local communities and work with them in creative and inclusive ways to ensure their voices are heard in our everyday business. This really is a diverse role with lots of opportunity for growth and development in a very supportive environment.
Experience of working in a busy communications/engagement environment is essential for this role and you will need a thorough approach, be highly organised, have excellent writing skills and be personable.
This is a permanent full time position covering 37.5 hours per week. Our future working may be a blend of home and office working whilst also being out and about across our diverse communities.
Main duties of the job
The post holder will be able to understand and translate strategic objectives into deliverable communications and engagement plans, evaluating the impact and effectiveness and adapting approaches as necessary.
Proficient in digital and new technologies, they will also have an understanding about Dudleys varied communities, and a creative approach to communicate and engage with seldom heard audiences, ensuring all practices are inclusive.
The post holder will contribute to maintaining and raising the profile of services, initiatives and the work of the Trust with staff, patients, stakeholders, media and the general public. They will do this through internal and external communications and engagement activity and promote the good work of the Trust.
The post holder will develop, implement and evaluate communications and engagement projects and will provide communications and engagement advice to managers and colleagues throughout the Trust and wider, being a lead contact for identified campaigns, work programmes, projects and Primary Care Networks (PCNs).
They will be required to be the communications and engagement lead for both internal and external campaigns that promote the work or key objectives of the Trust, and will be required to evaluate the success of these campaigns to demonstrate the impact, adapting approaches as necessary to achieve objectives.
About us
Dudley Integrated Health and Care NHS Trust is the first Integrated Care Provider in the country. It was launched in April 2020 following a period of development and integrates primary care with community services within our healthcare system. Our aim is Dudley first, community where possible and hospital where necessary and our purpose is to improve the health and wellbeing of our local population in Dudley.
We have established teams without walls who focus on the person at the centre and their care needs and our aim is to wrap community and primary care services around the needs of the population.
We are looking for exceptional individuals with the drive and enthusiasm to change how healthcare is delivered and make a real difference to the people we serve. We are looking for people unafraid to challenge the norm and to innovate new ways of delivering care whilst engaging and managing their teams to feel passionate about improving patient experience.
Job description
Job responsibilities
Responsibilities include:
- Co-ordinate the development and delivery of communications and engagement strategies that keeps the public and stakeholders informed about the health care in the Dudley/DIHC Trust area.
- Co-ordinate the delivery of communications and engagement campaigns and initiatives, including handling media enquiries and influencing public and stakeholders on key messaging.
- Represent the Trust Communications and Engagement Team and other Trust teams at community events and settings to explain Trust developments and campaigns and how best to access health services appropriately.
- Be responsible for the weekly staff newsletter and fortnightly primary care newsletter including pulling content together and distributing
- Use specialist knowledge of public relations and marketing techniques to plan and project manage media initiatives/events and press launches.
- Use a range of creative techniques in fostering relationships with Dudley wide citizens and communities so that voices are heard
- Work closely with Trust colleagues to promote the good news of the organisation.
- Ensure that there is a strong pipeline of engaging, timely and relevant news items for and about Trust work on a wide range of Trust channels and via the media.
- Co-ordinate the production of written and digital content about the Trust for communications packages, staff channels and social media.
Job description
Job responsibilities
Responsibilities include:
- Co-ordinate the development and delivery of communications and engagement strategies that keeps the public and stakeholders informed about the health care in the Dudley/DIHC Trust area.
- Co-ordinate the delivery of communications and engagement campaigns and initiatives, including handling media enquiries and influencing public and stakeholders on key messaging.
- Represent the Trust Communications and Engagement Team and other Trust teams at community events and settings to explain Trust developments and campaigns and how best to access health services appropriately.
- Be responsible for the weekly staff newsletter and fortnightly primary care newsletter including pulling content together and distributing
- Use specialist knowledge of public relations and marketing techniques to plan and project manage media initiatives/events and press launches.
- Use a range of creative techniques in fostering relationships with Dudley wide citizens and communities so that voices are heard
- Work closely with Trust colleagues to promote the good news of the organisation.
- Ensure that there is a strong pipeline of engaging, timely and relevant news items for and about Trust work on a wide range of Trust channels and via the media.
- Co-ordinate the production of written and digital content about the Trust for communications packages, staff channels and social media.
Person Specification
Essential
Essential
- Relevant Degree (e.g. Media, Journalism, PR, Marketing or English) or the equivalent level of skills, knowledge and experience.
- Substantial knowledge and experience in communications, media handling, public relations, developing and running campaigns, visits and events and social media.
- Knowledge of internal and external communications and engagement issues and be in a position to offer help and advice on raising awareness of areas that need improving or publicity.
Person Specification
Essential
Essential
- Relevant Degree (e.g. Media, Journalism, PR, Marketing or English) or the equivalent level of skills, knowledge and experience.
- Substantial knowledge and experience in communications, media handling, public relations, developing and running campaigns, visits and events and social media.
- Knowledge of internal and external communications and engagement issues and be in a position to offer help and advice on raising awareness of areas that need improving or publicity.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
