Freedom of Information and Claims Advisor

Job summary

Join us in championing transparency, accountability and high-quality governance across our Trust

Are you highly organised, motivated, and passionate about supporting openness within the NHS? We are seeking a Freedom of Information and Claims Advisor to play a vital role in managing Freedom of Information (FOI) requests and supporting the coordination of claims received by the Trust.

In this key position, you will ensure the Trust meets its statutory responsibilities under the Freedom of Information Act 2000 and complies with NHS requirements relating to claims. Working collaboratively with teams across the organisation, you will help locate, review and prepare information, apply relevant exemptions, and deliver accurate, timely responses to applicants including members of the public, the media and other stakeholders.

Main duties of the job

What you'll be doing

• Managing and coordinating FOI requests from initial receipt to final response
• Supporting the handling of claims in line with NHS and Trust procedures
• Working closely with internal departments to gather and review information
• Applying appropriate FOI exemptions and ensuring legal compliance
• Producing clear, accurate and timely responses to a wide range of applicants
• Maintaining confidentiality and handling sensitive information with integrity

Why join us

This is an opportunity to make a meaningful contribution to the Trust's commitment to transparency, good governance and public accountability. You'll be part of a supportive team where your attention to detail, problem-solving skills and commitment to high standards will be valued and recognised.

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.