Coventry and Warwickshire Partnership Trust

Clinical Admin Support B3

The closing date is 06 February 2026

Job summary

37.5 hours per week - Monday to Friday

Brooklands Hospital is a highly specialist hospital home to several specialist secure / nonsecure wards, caring for people with learning disabilities and autism. Together, we make an incredible difference to people's lives, our patients can sometimes become distressed, which can be upsetting to see. Our ward and staff teams are highly skilled to manage these situations and ensure the wellbeing of both patients and staff across our wards. We want to be upfront about what to expect, and while it can be challenging at times, it is also an incredibly rewarding environment to grow your career and make a difference

We're looking for Clinical Admin Support who brings organisation, forward thinking, initiative and a can-do attitude to a busy clinical environment. You'll support Unit Managers with staffing / operational related tasks, help keep on top of sickness monitoring and minute meetings, work alongside the ward team to keep day-to-day operations flowing. Alongside being a supervisor to the unit's ward clerk. If you enjoy being in the centre of the action and making a real difference to how a service runs, we'd love to hear from you.

This is more than an admin role - you'll be a key part of the team supporting individuals with complex needs, helping to create a positive and safe environment for both patients and staff.

Main duties of the job

What you'll do:

o Provide administrative support to Unit Managers, helping oversee staff / operational related issues such as sickness absence tracking, return-to-work processes, and performance concerns.

o Attend, organise, and minute meetings - ensuring action points are captured, distributed, and followed up.

o Work closely with the Ward Clerk to support the smooth functioning of the unit, helping with administrative workflows, ad hoc tasks, and coordination across teams.

o Undertake other administrative tasks as needed -- from data entry and reporting to correspondence, filing, and general unit support.

Want to understand why this work matters?

Watch the Oliver McGowan Mandatory Training https://youtu.be/ouhKSOGm49g - a powerful introduction to the importance of understanding and supporting people with learning disabilities and autistic people.

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

  • generous annual leave entitlement which increases during your time with us
  • excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
  • salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
  • discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
  • wellbeing support, including an in-house counselling service, external helpline and more
  • staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

444-7760328-LDA

Job locations

Brooklands Hospital

Moorend Avenue

Marston Green

B37 5RY


Job description

Job responsibilities

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

Job description

Job responsibilities

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

Person Specification

Qualifications

Essential

  • Good General Education (eg. GCSE English and Maths A-C)
  • QCF Business Administration Level 2
  • QCF Customer Service Level 2

Knowledge & Skills

Essential

  • Ability to manage and prioritise own workload and use own initiative
  • Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • Ability to deal professionally with enquiries from staff, service users and stakeholders
  • Ability to problem solve
  • Understand confidentiality and apply the principles in every day working practice

Experience

Essential

  • Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
  • Experience of working in a busy office / customer care environment

Desirable

  • Previous supervisor experience
Person Specification

Qualifications

Essential

  • Good General Education (eg. GCSE English and Maths A-C)
  • QCF Business Administration Level 2
  • QCF Customer Service Level 2

Knowledge & Skills

Essential

  • Ability to manage and prioritise own workload and use own initiative
  • Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • Ability to deal professionally with enquiries from staff, service users and stakeholders
  • Ability to problem solve
  • Understand confidentiality and apply the principles in every day working practice

Experience

Essential

  • Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
  • Experience of working in a busy office / customer care environment

Desirable

  • Previous supervisor experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Brooklands Hospital

Moorend Avenue

Marston Green

B37 5RY


Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Brooklands Hospital

Moorend Avenue

Marston Green

B37 5RY


Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Team Coordinator

Ryan Wheeldon

ryan.wheeldon@covwarkpt.nhs.uk

07920592587

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

444-7760328-LDA

Job locations

Brooklands Hospital

Moorend Avenue

Marston Green

B37 5RY


Supporting documents

Privacy notice

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