Routine Triage Deputy Manager - Band 6

Job summary

We are looking for a motivated and dynamic Band 6 Registered Professional (Nurse, Social Worker, Occupational Therapist) to join our Routine Triage Service embedded within Coventry Community Mental Health Services as Deputy Referral Coordinator.

The successful candidate will demonstrate strong clinical knowledge and decision making, excellent interpersonal abilities and robust assessment skills in relation to client's mental health presentation and risk.

The successful candidate will also be involved in pathway decision making via multidisciplinary meetings, along with operational oversight of assessment clinics in conjunction with the service manager.

This is an exciting new opportunity within our burgeoning Routine Triage Service, and would be an ideal fit for experienced applicants interested in shaping referral pathways, assessment processes and client flow.

Main duties of the job

The primary function of this role will involve the oversight of referrals into routine triage services, supporting Band 4 triage staff in the completion of clinical triage and offering clinical oversight, shift management and lateral checks to ensure the effective and timely response to referrals received. There is also an expectation for Band 6 management of clinically complex referrals along with escalation of concerns around risk, safeguarding and severe deterioration in mental state.

The successful candidate will have a comprehensive knowledge of services within Coventry and Warwickshire Partnership trust and attached referral and treatment pathways for core and specialist services.

The successful candidate will also support in completion of clinical supervision, appraisals, sickness management and training review for Band 4 staff: along with the service manager. The successful candidate will report to and be supported directly by the Routine Triage Coordinator (Band 7) but will also liaise with CMHT Managers and directorate senior management on a regular basis.

This role will be office based, with no ability to work remotely due to the need for presence on site to support band 4 triage staff at all times.

About us

The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:

generous annual leave entitlement which increases during your time with us

excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more

salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more

discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes

wellbeing support, including an in-house counselling service, external helpline and more

staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.