Customer Service Apprentice

Job summary

Customer Service / Administration Apprenticeship - Level 2

Fixed Term Apprenticeship for 15 months

37.5 hours per week - Minimum of £6.82 an hour

Based in Coventry

We have an exciting opportunity!

Are you looking for an opportunity to support and influence the work-lives of our dedicated NHS staff whilst also setting out on an enjoyable and rewarding career path of your own?

Have an interest in HR ? We're looking for a motivated, caring and resilient individual with a real interest in engaging with people and making a positive impact. You'll develop strong organisational skills to provide an effective administrative service to the department by developing excellent written and verbal communication skills.

You'll be working in a supportive and friendly office environment under the supervision of our HR Support Team. We'll provide you with the learning and development opportunities in the form of a Customer Service Level 2 Apprenticeship which will develop your knowledge in a variety of HR administration processes.

Important: To be eligible for an apprenticeship, you need to have the right to work in the U.K. and to have continuously lived in the UK for 3 years.

You must not be in education upon employment.

Main duties of the job

You will be working towards achieving the skills and expectations of a band 2 job description, during your training.

You will be interacting closely with other HR teams, you will need to have a flexible approach to your work, as well as the ability to use your own initiative whilst working efficiently as part of the team.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

About us

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services, we see on average around 5,000 patients every day.

The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.